The pizza is definitely giving mall pizza. I added pepperoni to mine. It did the job. I'm not hungry anymore. The mozzarella cheese roll was very very plain. I even got cheese dip. (plain) I probably wouldn't get it again.
Food: 3
sad asian man
Love the meat stuffed pizza : )
Food: 5
TeLisa Hill
Try the panzerotti !
Atmosphere: 3
Food: 5
Service: 5
The CoolBronco
I get why the reviews are bad. Rude staff bad food!!
Kari Venable
Best slice of New York style cheese pizza you can get around here. I don’t understand why people go to a pizza place and get something other than pizza and then complain about their food. Living in Hamilton co limits my New York style pizza options, but I used to work in the castleton mall and they’d see me coming and throw my slice in. My work moved and I will still go to the mall for this slice. Forever my favorite slice.
Steven Gigli
My friends and I used to ride our bikes here back when it was just Luca Pizza on the other side of the mall. Arcade and pizza after school. Still as good as I remember it. Could have sworn I saw the same guy behind the counter many years ago. He must be the owner now
Atmosphere: 5
Food: 5
Service: 5
Sylvia Kang Innie
I used to love getting food from here. I stopped because the men were talking about me and my coworker (we work in the mall) and calling us vulgar names in Spanish. I understand Spanish fluently and it was an awful experience. They should all be fired. No one from our store or some other stores will be back. It's a known thing amongst mall employees and a lot of customers. I used to tip them and I was really polite so I have no idea why they treated me so poorly.
Staff was excellent, food was great and came out quickly, loved the
Atmosphere: 5
Food: 5
Service: 5
Tom
Luca Pizza: More "Letdown" Than Little ItalyLuca Pizza's online pics and glowing reviews had my stomach singing opera. Combo pizza and saucy meatballs? Sign me up! But reality crashed harder than a dropped calzone when I walked in.**The Meatball Mishap:** Ordered those bad boys, lid perched like a nervous pigeon. One jostle later, boom! Bag became a Jackson Pollock painting of tomato sauce and mystery meat.**Hygiene Hijinks:** I politely explained the carnage, expecting a "whoops, here's fresh ones." Nope. Cashier's face turned mozzarella-pale and they demanded I pay half my meal for THEIR mistake. Or, get this, **eat the fallen soldiers out of the plastic bag!** Seriously? Floor-grade meatballs wrapped in plastic? My inner Gordon Ramsay almost had a meltdown.**Greasy Exit:** I left, hunger replaced by disappointment and betrayal. Luca Pizza, you're not just bad, you're an insult to pepperoni.**Verdict:** Avoid this greasy mess like it's pineapple on pizza. Head elsewhere, pizza pilgrims. Your taste buds (and dignity) will thank you. Remember, pizza nights are sacred. Don't let Luca ruin yours.**One star. Would not recommend.**
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Meatballs with Cheese, Cheese Pizza
OwlisBats
I come here a lot but this was just appalling. The pizza was nasty and tasted like dough. Definitely wasn’t heated up properly. I had asked if he had gotten the pepperoni breadsticks and the extra cheese sauce and he said yes; we get our food and be they were not there. And even after giving me the breadsticks, they forgot the cheese sauce. I was exhausted and tired and didn’t feel like arguing with someone who clearly didn’t care about his job.
Atmosphere: 3
Food: 1
Service: 1
R
Food court is in back of mall. Hard to find, hard to park, small parking spots. I waited in line. My entree wasn't displayed so I moved to the pay line. I tell the guy what I want and he demands I restart the line and start the other side. I should have left. I waited and ordered again. Food took 5 minutes to get. Food was hot. I ordered to go but it came as dine in. The food was okay. Premade frozen lasagna and large pesto Italian roll. The portions were big enough. I wasn't able to finish the roll. They did let me get a refill without paying. I believe the business is family owned by a Mexican Latino family. Price for one meal for one person was $15. The kiosk reminds me of the old Sbarros. I would skip it.
Parking: Located in the mall. Hard to find close parking. Spots are small. Park far away to avoid land yachts and door dings.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Lasagna
Wendy Maze
Are you kidding me? I spent 34 dollars for this. Most disgusting meal I have ever had here. You should be
Loved it
Atmosphere: 5
Food: 5
Service: 5
Most mid pizza I’ve had in my life.
Food: 2
The pizza is definitely giving mall pizza. I added pepperoni to mine. It did the job. I'm not hungry anymore. The mozzarella cheese roll was very very plain. I even got cheese dip. (plain) I probably wouldn't get it again.
Food: 3
Love the meat stuffed pizza : )
Food: 5
Try the panzerotti !
Atmosphere: 3
Food: 5
Service: 5
I get why the reviews are bad. Rude staff bad food!!
Best slice of New York style cheese pizza you can get around here. I don’t understand why people go to a pizza place and get something other than pizza and then complain about their food. Living in Hamilton co limits my New York style pizza options, but I used to work in the castleton mall and they’d see me coming and throw my slice in. My work moved and I will still go to the mall for this slice. Forever my favorite slice.
My friends and I used to ride our bikes here back when it was just Luca Pizza on the other side of the mall. Arcade and pizza after school. Still as good as I remember it. Could have sworn I saw the same guy behind the counter many years ago. He must be the owner now
Atmosphere: 5
Food: 5
Service: 5
I used to love getting food from here. I stopped because the men were talking about me and my coworker (we work in the mall) and calling us vulgar names in Spanish. I understand Spanish fluently and it was an awful experience. They should all be fired. No one from our store or some other stores will be back. It's a known thing amongst mall employees and a lot of customers. I used to tip them and I was really polite so I have no idea why they treated me so poorly.
Atmosphere: 1
Food: 5
Service: 1
The young lady at the counter was rude .
Restaurantji Recommends
Staff was excellent, food was great and came out quickly, loved the
Atmosphere: 5
Food: 5
Service: 5
Luca Pizza: More "Letdown" Than Little ItalyLuca Pizza's online pics and glowing reviews had my stomach singing opera. Combo pizza and saucy meatballs? Sign me up! But reality crashed harder than a dropped calzone when I walked in.**The Meatball Mishap:** Ordered those bad boys, lid perched like a nervous pigeon. One jostle later, boom! Bag became a Jackson Pollock painting of tomato sauce and mystery meat.**Hygiene Hijinks:** I politely explained the carnage, expecting a "whoops, here's fresh ones." Nope. Cashier's face turned mozzarella-pale and they demanded I pay half my meal for THEIR mistake. Or, get this, **eat the fallen soldiers out of the plastic bag!** Seriously? Floor-grade meatballs wrapped in plastic? My inner Gordon Ramsay almost had a meltdown.**Greasy Exit:** I left, hunger replaced by disappointment and betrayal. Luca Pizza, you're not just bad, you're an insult to pepperoni.**Verdict:** Avoid this greasy mess like it's pineapple on pizza. Head elsewhere, pizza pilgrims. Your taste buds (and dignity) will thank you. Remember, pizza nights are sacred. Don't let Luca ruin yours.**One star. Would not recommend.**
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Meatballs with Cheese, Cheese Pizza
I come here a lot but this was just appalling. The pizza was nasty and tasted like dough. Definitely wasn’t heated up properly. I had asked if he had gotten the pepperoni breadsticks and the extra cheese sauce and he said yes; we get our food and be they were not there. And even after giving me the breadsticks, they forgot the cheese sauce. I was exhausted and tired and didn’t feel like arguing with someone who clearly didn’t care about his job.
Atmosphere: 3
Food: 1
Service: 1
Food court is in back of mall. Hard to find, hard to park, small parking spots. I waited in line. My entree wasn't displayed so I moved to the pay line. I tell the guy what I want and he demands I restart the line and start the other side. I should have left. I waited and ordered again. Food took 5 minutes to get. Food was hot. I ordered to go but it came as dine in. The food was okay. Premade frozen lasagna and large pesto Italian roll. The portions were big enough. I wasn't able to finish the roll. They did let me get a refill without paying. I believe the business is family owned by a Mexican Latino family. Price for one meal for one person was $15. The kiosk reminds me of the old Sbarros. I would skip it.
Parking: Located in the mall. Hard to find close parking. Spots are small. Park far away to avoid land yachts and door dings.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Lasagna
Are you kidding me? I spent 34 dollars for this. Most disgusting meal I have ever had here. You should be
Food: 1
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