My broccoli and cheddar soup was delicious. I’m super bummed that I didn’t receive my ranch dressing for my salad. Other than having to eat a dry salad, the service was fast and friendly.
Atmosphere: 3
Food: 4
Service: 3
Ashly Estelle Jun
The staff were very polite and helpful. They were swift in giving me my order.
Atmosphere: 5
Food: 5
Service: 5
Charles Leaf
Enjoyed a great meal. They bring your order to your table. You won't leave hungry. Huge baked potatoes. They even exchanged my wife's salad when it came to our table with items she didn't order. We will dine there again. Great food.
I wish they still had their bread bowls. Those were amazing with their soups.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip Sandwich, King Club
Brandon Driver
I ordered my food from the app today. I usually have good service. Today however I did not after paying almost $29 just for my one order I added bacon to my salad and I guess that meant not to put the chicken that was suppose to come on the salad on there. When I called to speak to someone about it, they asked me if it was anything I wanted them to do about it. I paused, he then continued and said I mean I can let them know. The right thing to do would have been to right the wrong that simple. I was a restaurant manager for more than a decade and currently I still work in customer service. I did not want my entire order replaced because I understand the business. I know how people try to get over, food cost, etc. My food did not taste how I would have liked without the chicken on my salad that is clear as day on the picture as advertised. He could have offered to replace my salad at least at a later date, He could have offered a coupon, a free beverage for my inconvenience however he made it seem as though it was nothing he could do but notify the person that made the mistake. I put that in my notes and moving forward I will think twice about rather I should eat at McCalister’s.
Atmosphere: 1
Food: 1
Service: 1
Tammy Sells
Way too expensive ordered a grilled chicken sandwich plain and they put lettuce tomatoes and honey mustard on it paying all that money and can't get your order right
Jacqueline Roberts
The blond with the ghetto tattoos and glasses is always extremely rude when we come to eat here why is she working in the public treating customers like that she needs a new job don't treat your business rudely when we're the reason you have a job I spend alot of money eating here every week will go to the plainfield location from here on out.
Lisa Walker
Service to order was super slow. We placed a to go order and the order was not correct. I ordered a salad and there was no fork provided. We were in town for a Fever game so we won’t be back but if we lived here we would not come here again.
Food: 4
Service: 1
Trisha Freeman
Sandwich was OK, had a Reuben. Lots of meat, yummy buttery grilled bread, but almost no sour kraut or dressing. Could have used a lot more of both. Had the cucumber tomato salad as my side, not too bad. Would have been better if the cucumbers were skinless and if sweet onions were used instead of red onions. It will be awhile before I order again.
Food: 2
Service: 3
Jeremy Rouse
The staff is incredible, fast, professional, and extremely hospitable!! The food is always top-notch, with new food items popping up on their menus seasonally. I will be back!
We are starting a book club, perfect spot, delicious food & friendly staff
Atmosphere: 5
Food: 5
Service: 5
Majin Kali
I came to McAlister's during the day shift at around 10:30 in the afternoon. I was the only person in line and I waited and waited, without me even being acknowledged. The service there is so low it borders disrespect. I felt unwelcomed and waited so long that I couldn't even order, I had to leave.
Atmosphere: 3
Service: 1
JJ Nick Ramos
My favorite place to eat! Food is good, service is outstanding and always friendly! You feel appreciated! Eastside or Westside are both outstanding!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Served with a Pickle and Choice of a Classic Side, Club Sandwich, Chicken Tortilla Soup, Southwest Chicken Salad, King Club, Grilled Chicken Salad, Ultimate Nachos, Spicy Southwest Chicken, Potato Salad, Memphian
Deb Todd
We oeder on line ..I went to pick up. It was ready, and everything was great..on that part.Now, on the tables ,needed to be clean off..It could be some people might have left.? I will give them benefit,of doubt, on that.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: King Club
Jorge Chalgub
I was very disappointed with their baked potato. No larger than a Wendy's baked potato. For the money, I am choosing Wendy's (although not the best either). What ever happened to those ginormous baked potatoes truly loaded?
My broccoli and cheddar soup was delicious. I’m super bummed that I didn’t receive my ranch dressing for my salad. Other than having to eat a dry salad, the service was fast and friendly.
Atmosphere: 3
Food: 4
Service: 3
The staff were very polite and helpful. They were swift in giving me my order.
Atmosphere: 5
Food: 5
Service: 5
Enjoyed a great meal. They bring your order to your table. You won't leave hungry. Huge baked potatoes. They even exchanged my wife's salad when it came to our table with items she didn't order. We will dine there again. Great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip Sandwich, Chicken Tortilla Soup, Southwest Chicken Salad
I wish they still had their bread bowls. Those were amazing with their soups.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip Sandwich, King Club
I ordered my food from the app today. I usually have good service. Today however I did not after paying almost $29 just for my one order I added bacon to my salad and I guess that meant not to put the chicken that was suppose to come on the salad on there. When I called to speak to someone about it, they asked me if it was anything I wanted them to do about it. I paused, he then continued and said I mean I can let them know. The right thing to do would have been to right the wrong that simple. I was a restaurant manager for more than a decade and currently I still work in customer service. I did not want my entire order replaced because I understand the business. I know how people try to get over, food cost, etc. My food did not taste how I would have liked without the chicken on my salad that is clear as day on the picture as advertised. He could have offered to replace my salad at least at a later date, He could have offered a coupon, a free beverage for my inconvenience however he made it seem as though it was nothing he could do but notify the person that made the mistake. I put that in my notes and moving forward I will think twice about rather I should eat at McCalister’s.
Atmosphere: 1
Food: 1
Service: 1
Way too expensive ordered a grilled chicken sandwich plain and they put lettuce tomatoes and honey mustard on it paying all that money and can't get your order right
The blond with the ghetto tattoos and glasses is always extremely rude when we come to eat here why is she working in the public treating customers like that she needs a new job don't treat your business rudely when we're the reason you have a job I spend alot of money eating here every week will go to the plainfield location from here on out.
Service to order was super slow. We placed a to go order and the order was not correct. I ordered a salad and there was no fork provided. We were in town for a Fever game so we won’t be back but if we lived here we would not come here again.
Food: 4
Service: 1
Sandwich was OK, had a Reuben. Lots of meat, yummy buttery grilled bread, but almost no sour kraut or dressing. Could have used a lot more of both. Had the cucumber tomato salad as my side, not too bad. Would have been better if the cucumbers were skinless and if sweet onions were used instead of red onions. It will be awhile before I order again.
Food: 2
Service: 3
The staff is incredible, fast, professional, and extremely hospitable!! The food is always top-notch, with new food items popping up on their menus seasonally. I will be back!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We are starting a book club, perfect spot, delicious food & friendly staff
Atmosphere: 5
Food: 5
Service: 5
I came to McAlister's during the day shift at around 10:30 in the afternoon. I was the only person in line and I waited and waited, without me even being acknowledged. The service there is so low it borders disrespect. I felt unwelcomed and waited so long that I couldn't even order, I had to leave.
Atmosphere: 3
Service: 1
My favorite place to eat! Food is good, service is outstanding and always friendly! You feel appreciated! Eastside or Westside are both outstanding!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Served with a Pickle and Choice of a Classic Side, Club Sandwich, Chicken Tortilla Soup, Southwest Chicken Salad, King Club, Grilled Chicken Salad, Ultimate Nachos, Spicy Southwest Chicken, Potato Salad, Memphian
We oeder on line ..I went to pick up. It was ready, and everything was great..on that part.Now, on the tables ,needed to be clean off..It could be some people might have left.? I will give them benefit,of doubt, on that.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: King Club
I was very disappointed with their baked potato. No larger than a Wendy's baked potato. For the money, I am choosing Wendy's (although not the best either). What ever happened to those ginormous baked potatoes truly loaded?
Atmosphere: 4
Food: 2
Service: 4
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