Super, super bad customer service! The employees had such a rude and arrogant attitude. I ordered and paid for two large iced caramel coffees, but when I got to the pickup window, they said, “We don’t have iced coffee.”
I asked, “Why didn’t you tell me before I paid? Am I getting my money back?” and they just said, “No, we don’t have it!” — with zero apology or explanation.
They were extremely rude and didn’t even want to make the drinks. When they finally did, they gave them to me hot instead of iced! Then when I showed my receipt (because I had also ordered two meals they hadn’t given me), they just said, “That’s it, what do you want?”
This was today around 12:15 p.m., and it was the night shift crew — very unprofessional and disrespectful. Definitely one of the worst experiences I’ve ever had at McDonald’s.
Atmosphere: 1
Food: 1
Service: 1
Patricia Cousin
The manager is very rude she didn't try to listen to me when I was talking to her about how I was feeling and the parking lot lights it's always dark you can't see ppl coming in or going out I feel like it will cause a car accident in the parking lot because it's too dark I was here to pick up food for a customer and this is not good.
Atmosphere: 1
Service: 1
Rossy Isidro
I was at this Macdonald with my son 7.30 the team member name Bella (that what the manager say) is so rude I waited 10 for my order to b take you hear tru the headsets she is playing and laughing when I finally pull up to the 1 window she flirting with the guys beside her I ask her to repeat my order she catch an attitude quick get my money close the window I speak to the manager and it seen nothing change I like the food is good but the service after 5pm not good at all
Atmosphere: 1
Food: 5
Service: 1
Michael McCann
The managers at night are the worst of all locations in the area. Instead of being nice they yell they are privately owned and don't have to care about corporate. Felt racist too, the manager was saying by handing something I paid for I'd be wanting to steal.
Atmosphere: 1
Food: 1
Service: 1
Jaz.G
Bad service from the beginning until delivery, they do not deliver what you ask for.
Atmosphere: 1
Food: 1
Service: 1
Big Pippin Fortnite Goat
Service was slow and the burger tasted like it was sitting for awhile and they just gave me whatever this McDonald hands down gotta be the worse McDonald in Indianapolis right now
Atmosphere: 2
Food: 1
Service: 3
keyona mcmurren
No problems good service
Atmosphere: 5
Food: 5
Service: 5
Adalberto Chow
Close down this McDonald’s please, Cashier charged me more than what I order and also charged donation without my consent. Food was bad .
Service was horrible, the manager that they had on the shift at the time was horrible as well. The person at the drive thru couldn't count change correctly when I brought it to the managers attention she became upset and decided to give me a dollar in nickels trying to be funny. I live close to this location and will travel to another one just because this one sucks in so many ways
Atmosphere: 1
Food: 1
Service: 1
brandon barnett
Awful work crew, waited on food for 20 minutes,
Atmosphere: 1
Food: 3
Service: 1
Andy Pike
They need to close this McDonald’s down food is subpar and I can’t even order anything from them without them getting my order wrong the laziness is astounding
Atmosphere: 1
Food: 1
Service: 1
Ben Franklin
Went there to order breakfast this morning wasn’t greeted with a good morning or skip all that wasn’t asked may I help you. The Spanish guy looks at me and we’re just staring at each other. So I placed my order I didn’t say that’s all and we continued to stare at each other, then he said is that all I said yeah shaking my head. He acts like he mad at me cause he works there if you don’t like your job leave but don’t take it out on the customers.
Atmosphere: 1
Food: 3
Service: 1
Magnificent Smith
Sometimes the drive thru has a very long line... dont know why..
Tina gave me a very good service.
Atmosphere: 5
Food: 5
Service: 5
Food was cold
Food: 1
Super, super bad customer service! The employees had such a rude and arrogant attitude. I ordered and paid for two large iced caramel coffees, but when I got to the pickup window, they said, “We don’t have iced coffee.”
I asked, “Why didn’t you tell me before I paid? Am I getting my money back?” and they just said, “No, we don’t have it!” — with zero apology or explanation.
They were extremely rude and didn’t even want to make the drinks. When they finally did, they gave them to me hot instead of iced! Then when I showed my receipt (because I had also ordered two meals they hadn’t given me), they just said, “That’s it, what do you want?”
This was today around 12:15 p.m., and it was the night shift crew — very unprofessional and disrespectful. Definitely one of the worst experiences I’ve ever had at McDonald’s.
Atmosphere: 1
Food: 1
Service: 1
The manager is very rude she didn't try to listen to me when I was talking to her about how I was feeling and the parking lot lights it's always dark you can't see ppl coming in or going out I feel like it will cause a car accident in the parking lot because it's too dark I was here to pick up food for a customer and this is not good.
Atmosphere: 1
Service: 1
I was at this Macdonald with my son 7.30 the team member name Bella (that what the manager say) is so rude I waited 10 for my order to b take you hear tru the headsets she is playing and laughing when I finally pull up to the 1 window she flirting with the guys beside her I ask her to repeat my order she catch an attitude quick get my money close the window I speak to the manager and it seen nothing change I like the food is good but the service after 5pm not good at all
Atmosphere: 1
Food: 5
Service: 1
The managers at night are the worst of all locations in the area. Instead of being nice they yell they are privately owned and don't have to care about corporate. Felt racist too, the manager was saying by handing something I paid for I'd be wanting to steal.
Atmosphere: 1
Food: 1
Service: 1
Bad service from the beginning until delivery, they do not deliver what you ask for.
Atmosphere: 1
Food: 1
Service: 1
Service was slow and the burger tasted like it was sitting for awhile and they just gave me whatever this McDonald hands down gotta be the worse McDonald in Indianapolis right now
Atmosphere: 2
Food: 1
Service: 3
No problems good service
Atmosphere: 5
Food: 5
Service: 5
Close down this McDonald’s please, Cashier charged me more than what I order and also charged donation without my consent. Food was bad .
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Service was horrible, the manager that they had on the shift at the time was horrible as well. The person at the drive thru couldn't count change correctly when I brought it to the managers attention she became upset and decided to give me a dollar in nickels trying to be funny. I live close to this location and will travel to another one just because this one sucks in so many ways
Atmosphere: 1
Food: 1
Service: 1
Awful work crew, waited on food for 20 minutes,
Atmosphere: 1
Food: 3
Service: 1
They need to close this McDonald’s down food is subpar and I can’t even order anything from them without them getting my order wrong the laziness is astounding
Atmosphere: 1
Food: 1
Service: 1
Went there to order breakfast this morning wasn’t greeted with a good morning or skip all that wasn’t asked may I help you. The Spanish guy looks at me and we’re just staring at each other. So I placed my order I didn’t say that’s all and we continued to stare at each other, then he said is that all I said yeah shaking my head. He acts like he mad at me cause he works there if you don’t like your job leave but don’t take it out on the customers.
Atmosphere: 1
Food: 3
Service: 1
Sometimes the drive thru has a very long line... dont know why..
Atmosphere: 1
Food: 2
Service: 1
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