McDonald's

4545 W 38th St, Indianapolis
(317) 293-1415

Recent Reviews

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Christopher Smith

As a uber eats delivery driver there service was greats

Rylee Mattix

This McDonalds has always been the best I love coming here my fries and food is always made fresh and hot and they never forget my sauces I appreciate this one a lot!

Atmosphere: 5

Food: 5

Service: 5

Carlos Caballero

A brunette gave me the order she wanted and I still came out talking very angry

Atmosphere: 1

Food: 1

Service: 1

Shonda McGuire

The best chocolate chip cookies and staff in town

Maranda Newlan

I don't think I was here but at Chase Bank next store. I don't eat at McDonald's anymore since their food isn't the same

Atmosphere: 1

Food: 1

Service: 1

Robi Rivera

Multiple times I’ve pulled up before closing time and they say it’s closed and I can see them inside just talking!

Dewaynes Everyday Play

This is the first time that food was so hot I barely could eat it and that's exactly how it should be each and every time.

Food: 5

Service: 5

yadira miranda

Tina gave me a very good service.

Atmosphere: 5

Food: 5

Service: 5

Robin Kumar

Food was cold

Food: 1

Jessy Rodriguez

Super, super bad customer service! The employees had such a rude and arrogant attitude. I ordered and paid for two large iced caramel coffees, but when I got to the pickup window, they said, “We don’t have iced coffee.”

I asked, “Why didn’t you tell me before I paid? Am I getting my money back?” and they just said, “No, we don’t have it!” — with zero apology or explanation.

They were extremely rude and didn’t even want to make the drinks. When they finally did, they gave them to me hot instead of iced! Then when I showed my receipt (because I had also ordered two meals they hadn’t given me), they just said, “That’s it, what do you want?”

This was today around 12:15 p.m., and it was the night shift crew — very unprofessional and disrespectful. Definitely one of the worst experiences I’ve ever had at McDonald’s.

Atmosphere: 1

Food: 1

Service: 1

Patricia Cousin

The manager is very rude she didn't try to listen to me when I was talking to her about how I was feeling and the parking lot lights it's always dark you can't see ppl coming in or going out I feel like it will cause a car accident in the parking lot because it's too dark I was here to pick up food for a customer and this is not good.

Atmosphere: 1

Service: 1

Rossy Isidro

I was at this Macdonald with my son 7.30 the team member name Bella (that what the manager say) is so rude I waited 10 for my order to b take you hear tru the headsets she is playing and laughing when I finally pull up to the 1 window she flirting with the guys beside her I ask her to repeat my order she catch an attitude quick get my money close the window I speak to the manager and it seen nothing change I like the food is good but the service after 5pm not good at all

Atmosphere: 1

Food: 5

Service: 1

Michael McCann

The managers at night are the worst of all locations in the area. Instead of being nice they yell they are privately owned and don't have to care about corporate. Felt racist too, the manager was saying by handing something I paid for I'd be wanting to steal.

Atmosphere: 1

Food: 1

Service: 1

Jaz.G

Bad service from the beginning until delivery, they do not deliver what you ask for.

Atmosphere: 1

Food: 1

Service: 1

Big Pippin Fortnite Goat

Service was slow and the burger tasted like it was sitting for awhile and they just gave me whatever this McDonald hands down gotta be the worse McDonald in Indianapolis right now

Atmosphere: 2

Food: 1

Service: 3

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