McDonald's
1934 Shadeland Ave, Indianapolis
(317) 356-1153
Recent Reviews
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Waited 40 minutes for a single 10 piece meal, while watching your outside workers walk around confused and lost, idk why this was so hard but they started to hand people they’re orders that showed up 20 minutes after us, truly horrible service idk how it can be this hard to match numbers but apparently your workers can’t read basic mathematic digits.
Atmosphere: 1
Service: 1
Order was wrong food was cold
Atmosphere: 2
Food: 1
Service: 2
The latina women there at the window is a very rude person wonder if she gets pull outside if she would change her attitude
Atmosphere: 1
Food: 1
Service: 1
The young girl who works the drive thru in the mornings purposely stalled the first lane when we asked if this lane was open, she didnt answer and thought it would be funny to make us wait. when we drove to the window she had a smirk on her face and rolled her eyes. This isnt the only time this kind of customer service happens, sometimes they will make you park and wait for your coffee when you dont have to...I'm not kidding, you need to know this is the kind of service that's being delivered in your drive thru.
Service: 1
Went there for lunch
Atmosphere: 4
Food: 4
Service: 4
The customer service at this location is terrible. Dine in or drive thru.
Atmosphere: 2
Food: 1
Service: 1
Average mcdonald drive through had several cars went inside and got breakfast. Food came out pretty quick and order was accurate.
Atmosphere: 3
Food: 4
Service: 3
Went through drive through and it took a few for anyone to answer and was very static when they did. I could hear the background noise . I am always annoyed when I pull up to the window and have my food handed out to me without a thank you or hello. It was clear they were already taking another order. I wish they would stop for the o e second it takes for me to get my food and ask for straws, napkins ketchup etc. it makes me feel very dismissed. I will say that this location had some of the best tasting food and for me to say that is odd as I do not eat McDonald’s because my grandchild wants it so much that I’m over it. However, I was very pleased to be enjoying the food. The atmosphere rating is odd with it being drive through but I did not see any trash, or anything looking out of place and since I enjoy the atmosphere in my car with my granddaughter I rated it a 5!
Atmosphere: 5
Food: 5
Service: 3
Helpful
Atmosphere: 5
Food: 5
Service: 5
The morning crew here is very unpleasant not to mention this is the 3rd time my coffee was cheated and I stop every morning when i get off work. I'll be getting breakfast elsewhere when I get off from now on. It won't let me post the Pic but imagine a medium coffee but half a cup is filled
Food: 2
Service: 1
Restaurantji Recommends
I ordered for delivery and I did not get all of my food. When I called to ask about it she just kept saying I put it in the bag myself. No you did not. I did not get my food and I would not recommend anyone order delivery from this store.
The most slowest place ever order a fry and takes twenty minutes for a small fry when there is other people here after me and they get before me
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries
Ordered extra pickles on my sandwich, they gave me no pickles.
Atmosphere: 1
Food: 1
Service: 1
I
Absolutely despise this McDonalds
They NEVER get your order right or put a single condiment in the bag. But will still charge you for it. I’m over it at this point. The whole staff is rude.especially the manager Ashley
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Egg Mcmuffin, Sausage Mcmuffin
It was ok this time around for me. The food was meh, meaning cold when I received it. This is the first time in a long time it has happened to me. Otherwise, great service.
Atmosphere: 3
Food: 3
Service: 3
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