They refuse to let me order at the counter. I went to counter because the option I wanted is not available on the Kiosk then once I was I able to order at the counter. The lady that was runnings kept walking away then rung everything up separately. I let her tell me a total for everything then I left. Let them waste food like they wasted my time. I tried calling 4 times no answer.
Service: 1
John Wan
Apparently the counter was down. Manager with the neon vest stole and applied my coupon code and then won't let me use it on the Yugioh Hello Kitty happy meal toys and wanted to rip me off by charging me $4.99 per toy, happy meal with a you is only $3.99!?!?? Stay away.
Atmosphere: 1
Food: 1
Service: 1
Kenneth Albright
This McDonald's is the worst, they always get ur order wrong and they lie and say they can't accept cash on a particular day, the only one that is good up there is the black guy and he tries to make up for the BS the girls there do. The next day their dining area was closed,again, losing a lot of business from big trucks that can't get thru the drive through
Atmosphere: 1
Food: 1
Service: 1
Tony Boi
Came in to order and they did not acknowledge anyone in the lobby they did not greet anyone yes they have machines in the library, but they can’t even ask people what they had poor customer service !!! They us standing in front for 12 minutes looking lost
Atmosphere: 2
Food: 5
Service: 2
Ricky Henderson (ReallyRicky)
Bad. Cheese looks like it had sat out overnight. Took one bite out of the sandwich and it was stale. How…? we even had to wait.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Filet-O-Fish, Big Mac
marc parran
This has got to be the worst McDonald's, I ordered curbside this morning through the app placed my order at 8:59am it took 20 minutes for me to get my food and it made me 5 minutes late to work I will be going to Wendy's or Taco Bell from now on for my breakfast needs.... Always a horrible experience here...
Atmosphere: 1
Food: 4
Service: 1
Alex M
Why bother using the app to order ahead when I could just go through drive thru. Cars that haven't even ordered when I park get their food and I'm still waiting. Had to go inside to get my curbside order. Epic failure
Ordered a Slushie at the kiosk. I waited a half hour for it to come out, but it never did. No manager anyplace to be seen. No one at the counter, and in general understaffed.
Finally left, but found that I had a charge on my credit card despite never getting my order. Contacted McDonald's customer support thinking at least they would be able to take that off.
McDonald's customer support says it's the managers fault. The manager sends me a text message at 7 in the morning telling me I have to come in to the store to get my money back.
If there was a 0 star option I would give it.
Atmosphere: 1
Food: 1
Service: 1
Jonathan Fail
I'd say it's above average compared to most McDonald's in Indianapolis.
Atmosphere: 3
Food: 3
Service: 3
Arturo Romano
Very good work in the morning in the afternoon I would not know very clean and very good atmosphere
Atmosphere: 5
Food: 5
Service: 5
A Bal
Manger and workers very rude waited forever for food to be cold asked for replacement was told no and then I asked for ice and was told I had to pay 1.89!just for ICE
Just as there are people who speak English, there should be staff who speak Spanish ??
Atmosphere: 4
Food: 4
Service: 4
Always quick and delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, Cheeseburger, Sausage
They refuse to let me order at the counter. I went to counter because the option I wanted is not available on the Kiosk then once I was I able to order at the counter. The lady that was runnings kept walking away then rung everything up separately. I let her tell me a total for everything then I left. Let them waste food like they wasted my time. I tried calling 4 times no answer.
Service: 1
Apparently the counter was down. Manager with the neon vest stole and applied my coupon code and then won't let me use it on the Yugioh Hello Kitty happy meal toys and wanted to rip me off by charging me $4.99 per toy, happy meal with a you is only $3.99!?!?? Stay away.
Atmosphere: 1
Food: 1
Service: 1
This McDonald's is the worst, they always get ur order wrong and they lie and say they can't accept cash on a particular day, the only one that is good up there is the black guy and he tries to make up for the BS the girls there do. The next day their dining area was closed,again, losing a lot of business from big trucks that can't get thru the drive through
Atmosphere: 1
Food: 1
Service: 1
Came in to order and they did not acknowledge anyone in the lobby they did not greet anyone yes they have machines in the library, but they can’t even ask people what they had poor customer service !!! They us standing in front for 12 minutes looking lost
Atmosphere: 2
Food: 5
Service: 2
Bad. Cheese looks like it had sat out overnight. Took one bite out of the sandwich and it was stale. How…? we even had to wait.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Filet-O-Fish, Big Mac
This has got to be the worst McDonald's, I ordered curbside this morning through the app placed my order at 8:59am it took 20 minutes for me to get my food and it made me 5 minutes late to work I will be going to Wendy's or Taco Bell from now on for my breakfast needs.... Always a horrible experience here...
Atmosphere: 1
Food: 4
Service: 1
Why bother using the app to order ahead when I could just go through drive thru. Cars that haven't even ordered when I park get their food and I'm still waiting. Had to go inside to get my curbside order. Epic failure
Atmosphere: 1
Food: 3
Service: 1
This is the average score.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Ordered a Slushie at the kiosk. I waited a half hour for it to come out, but it never did. No manager anyplace to be seen. No one at the counter, and in general understaffed.
Finally left, but found that I had a charge on my credit card despite never getting my order. Contacted McDonald's customer support thinking at least they would be able to take that off.
McDonald's customer support says it's the managers fault. The manager sends me a text message at 7 in the morning telling me I have to come in to the store to get my money back.
If there was a 0 star option I would give it.
Atmosphere: 1
Food: 1
Service: 1
I'd say it's above average compared to most McDonald's in Indianapolis.
Atmosphere: 3
Food: 3
Service: 3
Very good work in the morning in the afternoon I would not know very clean and very good atmosphere
Atmosphere: 5
Food: 5
Service: 5
Manger and workers very rude waited forever for food to be cold asked for replacement was told no and then I asked for ice and was told I had to pay 1.89!just for ICE
Very good
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