McDonald's

6830 W 38th St, Indianapolis
(317) 291-5600

Recent Reviews

anjalina grimes

This location is horrible. Rude staff, poor customer service, make sure you’re positive you have all your items because you might be missing some. Ice cream machine is always down.

Atmosphere: 3

Food: 2

Service: 1

RealtorClaireAnne Aikman

Solid McDs location. People complain about the drive thru wait times...there is a mobile app that is super user friendly and saves a bunch of time. Crew here is super pleasant

Atmosphere: 5

Food: 5

Service: 4

Jennifer Chandler

Tried to ask for food many times. Employees just ignored customers.

Atmosphere: 1

Food: 3

Service: 1

Bedrian Shull

I love

Atmosphere: 5

Food: 5

Service: 5

acacia Frutos

EVERYTHING was FRESH down to the cookies. Clean! Quality fast! I feel huge cause I could fosho go another round haha great job ??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Mac and Medium Fries with Cheese, French Fries, Cheeseburger, Sandwich, Filet-O-Fish, World Famous Fries, Chicken Mcnuggets, Mcchicken, Double Quarter Pounder with Cheese

Joie smith

Came here 15 mins before they closed. By daughter had just had her baby and wanted McDonald's ? this was the only one open and quick to get to. Worried about the quality being so late. But THANK U. theynmade all my food fresh everything was hot. And they were not mad about a big order so close to closing. Thank you to the crew who worked 3/12/24 you made my daughter and family VERY HAPPY !!!!Vegetarian options: Just don't put meat on things. There is enough vegetables options they can get something quickParking: Nice size parking for location ?Kid-friendliness: Nice and clean. I'd take all 9 of my kids thereWheelchair accessibility: Yes.. this place has room and accessibility to get around

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dr Pepper, Mccafé Caramel Iced Coffee, French Fries, Mcdouble, Chicken Mcnuggets

Chaz Jordache

**ATTENTION DELIVERY DRIVERS!** This McDonalds location has no respect toward DoorDash, Grubhub, and Uber Eats drivers. Myself, and 4 other delivery drivers were made to wait more than 30 minutes for our orders to be picked up which is completely ridiculous! They allowed numerous other people in front of us at the POS systems to take orders while we were made to continue to wait. Even when their worker FINALLY handed me the bag, I told him it was supposed to come with a large frozen blueberry Fanta drink, and he told me it was in the bag.... The bag was way too light to have a drink inside, let alone a large frozen drink.He knew I didn't believe him, but because the bags are sealed I couldn't check. So I told him there was definitely not a drink inside the bag. He argued with me and said, "Yes it is, it's inside." Who puts a large frozen drink inside a bag of warm food??? The other driver to my left even said he was lying to me. I then said again, this order has a large frozen Fanta, and I need that drink, and all he did was argue again and said it was already inside the bag. I had already waited more than 30 minutes for this pickup, so I notified the customer that McDonalds refused to give me the drink, (I knew it was not inside the bag).The customer seemed to take it well, so the customer would have had to get a partial refund, but this is ONLY at the fault of McDonalds' horrible worker that refused to give me the drink that I was supposed to take with me. There's other people right now that clearly need jobs worse than these "workers" who don't care about their jobs. Awful location, horrible workers, so I'm no longer accepting any orders from this location!

Atmosphere: 1

Food: 3

Service: 1

Ronald M.

This is the most impressive McDonald's I have ever been in. The furnishings appear to be very new. My food was brought to my numbered table in a timely manner. The burger was juicy and warm. The fries were fresh and tasted great. I recommend this store for sure.

John Mutnansky

I am about down with this chain. It no longer matters which location you go to. The employees are rude, some are dirty, they shout and carry on like they are outside, they don't care about the customers, quality service or quality products. The sandwich I had was wrong, the fries were put in the bag upside down and who doesn't put ketchup in the bag for fries. McDonalds is becoming the Walmart of fast food chains.

Lisa Norris

Drive-thru service was fast, and it was Friday evening. Food was hot and workers friendly.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: French Fries

Steve Davis

Efficient service. Easy in and

Atmosphere: 4

Food: 4

Service: 5

John Johnson

Always good food.

Atmosphere: 5

Food: 5

Service: 5

Muhammad Al

This what they

Atmosphere: 3

Food: 1

Service: 3

Denise Laverty

Standard McDonald's. Wasn't super clean. Service wasn't stellar. Food was typical.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Happy Meal, French Fries

Sarrah Brzak

I am rating again because I have had okay experiences here but tonight was not good at all. Had to return because there was food missing from my order and everyone was really great about it accept the manager on site, who not only tried to give me the order wrong again, but accused me of lying and gave me cold food again. I don't like to but I called corporate because of it. She didn't wear a nametag. She just told me she was the manager when I asked to speak to one. Not okay.

Atmosphere: 1

Food: 4

Service: 1

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