McDonald's
3435 W 16th St, Indianapolis
(317) 632-3863
Recent Reviews
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I was missing nuggets from my bag. I paid for btw. I said to the manager that I was missing the nuggets. He went and told the females at the back and they said “ big back” and running their mouths. Lol why hire these types of people? Plus why say Big Back if I paid for it. Next time I’ll just ask for a refund. It was today 12/06/2025 at 4:00pm. So if McD even cared, fire them all. Hiring Immature adults with no respect to people.
Service: 1
They took more than 30 mins to give me my order
Atmosphere: 3
Food: 5
Service: 1
Terrible service they take a long time to serve you and they take too long to deliver the food, terrible place, I don't recommend it at all
Atmosphere: 1
Food: 1
Service: 1
I want to give two stars but they refunded us the majority of our check. Just avoid at all costs. Although it was a huge struggle and anxiety inducing event the food was at least good.
Food was cold and there is no point of using the mobile app you will have to wait 20 mins
Atmosphere: 1
Food: 2
Service: 1
Took 50 high school students there at 06:45 am. Did not call ahead. Handled the group perfectly
Atmosphere: 5
Service: 5
Without a doubt the new staff team that works night shifts is beyond … foul a gentleman came in with an order of 20 mc chickens and some other things and the cashier that was working made it a laughable scene and the cooks made a huge joke about it including the lobby customers and sad to say they all was making remarks of him being a fat ass and stuff…? For him trying to feed his family
Atmosphere: 1
Food: 1
Service: 1
Ordered a medium fries and waited 15 mins for this half empty
Atmosphere: 1
Food: 1
Service: 1
The food I received was old. The fires were cold and soggy. The Double Quarter pounder was over cooked and hard. The bun on the chicken sandwich was hard as a rock. I would like my money back, the food was AWFUL! The diet coke lid was on the regular coke cup and vice versa. We had to go get other food because it was disgusting.
Atmosphere: 3
Food: 1
Service: 1
Slowest location ever always parking people on the mobile pickup parking lot
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
If you do a curbside order, expect to wait 15-30 min for your food and they are completely unapologetic about it
Service: 1
The food was good but if you're a hurry do not come here. I have to be honest to saying this is one of the slowest McDonald's in the city.
Atmosphere: 4
Food: 4
Service: 4
Slow but good. Pulled for a cheese burger large fry and a kids meal. The staff were friendly and professional.
Atmosphere: 5
Food: 5
Service: 4
Horrible service I order my food threw mobile app so I can just pick up and it tales them over 30mins to bring it or sometimes they don’t even bring it out and I have to go to the window the while purpise is to pick it up and go straight to work
They take forever to do anything slowest staff I’ve seen.
Atmosphere: 1
Food: 1
Service: 1
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