Noodles and Company
8702 Keystone Crossing, Indianapolis
(317) 574-1770
Recent Reviews
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Nicest workers I have ever met! everyone always so sweet!
Atmosphere: 5
Food: 5
Service: 5
Employees were friendly and knowledgeable, and the food was good. We would definitely consider coming back next time we are in the area. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Horrible the lady there was very rude, and she was double thinking about serving us, because there were only eight minutes left until they closed and then when she made our food she was kept looking at us like we were the ones who were being rude and when she was making her food, she had just got done sweeping. None of the people were wearing gloves and she didn’t even wash her hands. Overall Service terrible overall food terrible.
Atmosphere: 1
Service: 1
We placed a big to go order but we needed to change one meal once the order was placed online. I called the location for 40 minutes and nobody ever answered the phone, their catering office couldn't even get a hold of them. Delivery was great, it's not their fault, but we will never order from this location again since nobody can be bothered to answer the phone
Service: 1
Weird after taste. Over priced. They’renot generous with the beef.
Atmosphere: 4
Food: 2
Service: 4
It was just ok. The dish wasn't as good as I thought it would be. Service was good. Food was hot.
Atmosphere: 3
Food: 3
Service: 4
Loved the food. Everyone was very nice.
Wilted lettuce on the bbq chicken salad ? (5-6 small pieces of chicken)... Was a bad experience for the price.
A lot of good fast places to eat, Noodles & Company is very under-rated, great food!
Atmosphere: 3
Food: 5
Service: 4
Staff does not follow sanitation standards. They use their phones and fix their hair while preparing food. If you ask for the regular size of a meal, they prepare the small size, and put it into a larger container. The noodles are always undercooked and crunchy/chewy. And they have some of the worst customer service for a facility that only takes online orders. Reported this establishment to the health department.
Restaurantji Recommends
I was eating my noodles and a long hair was in them!!! I'm literally pulling hair out of my teeth. The best part is no one ever picks up the phone. So you can't speak with a manager!!!
My 1 buffalo mac and cheese took 30 minutes, no buffalo sauce, fried chicken when i asked for grilled chicken, they filled up my lemonade with all ice and 2 sips of lemonade, not to mention 15 people got their food before me that ordered after me. Don’t eat here ever please.
Gave me the order minus the drinks then said the were out of all the diet drinks, Refused to refund our money. I had to send in a complaint to get a refund. Most rude workers I've ever had to deal with. Don't go here. And the food sat on the counter for five minutes getting cold.
I got food poisoning for the first time ever at this place terrible food the noodles are never cooked all the way.
My family ordered delivery through the website and when the order arrived an entire plate was missing. An employee told us that the plate was just left out of the bag and that either we could come pick it up or they would write our name down for a free meal next time, which since there will be no next time, my mother decided to go pick it up. If we were going to have to go pick it up anyways we wouldn’t have paid extra for delivery. I ordered the Wisconsin mac and cheese and it was horrible. It was basically plain elbow noodles with a tablespoon of sauce at the bottom of the bowl and about a handful of shredded cheese melted on top. It was plain, dry, and rubbery. Noodles and company used to have some of the best mac and cheese and now it’s terrible. Only giving 2 stars because we were offered a refund upon picking up the missing plate. Will definitely not be ordering from here again. Do NOT recommend.
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