Very rude customer service. They tried to serve me old food.. I ordered something that is mainly a meat dish & they tried to serve me it with mainly veggies. Upon my request for fresh food with the actual meat, I was given dirty looks and made to wait over a half hour. Won’t be back. Very unprofessional considering all I wanted was what I paid for & for it to be fresh.
Atmosphere: 1
Food: 3
Service: 1
Leta Glover
The food was horrible. I'm surprised I didn't get sick. Rice tasted old, and the orange chicken was okay. I will not be returning.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Fried Rice, The Original Orange Chicken
Nguyen Huy
Manager stole money from me.she asked for donations multiple times and i refused multiple time.. Manager short changed me on purpose by 63 cents. If she does it to 10 customers a day that’s $6.30 Corporate must investigate because it is a crime and bad characteristic to be manager. I still have my receipt for proof and security camera at location can confirm she short changed me on purpose. Something must be done about this location management. Wonder if corporate office ever read negative reviews to address issues? Maybe I should just file criminal charges against the manager for stealing money from me and lawsuit against corporate for allowing it to happen on their watch.
Corbin
Really skimped me on the honey walnut shrimp after I ordered online. It’s a premium entree so it costs more. I don’t suggest coming to this location.
Monica S
Second time I had a bad experience there. The rice was over cooked and the food looked like it was sitting there all day. It use to be so good. I think it has something to do with management. It seemed chaotic with the manager there.
Atmosphere: 1
Food: 1
Service: 1
Jackie Jefferson
First time trying this place alot of money for a little food that's bland
The fountain drink were down ( a sign and all was put up) and was told they don’t do refills of their refresher drinks even due to their fountain drinks being down. Not ok and definitely not customer friendly. Avoid this location at all cost.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chow Mein, Fried Rice
David “Adam” Eaton
Place is always on point with fresh food and customer service.
They are very stingy with their meat items. You'll get lots of rice or noodles, lol
Atmosphere: 3
Food: 3
Service: 4
Jeff Blank
Love the orange chicken here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice, Orange Chicken Teriyaki Chicken Beef, Honey Sesame Chicken Breast, Cream Cheese Rangoon, Veggie Spring Roll
Sam Westlund
The staff was not interested at all in anyone in line and left people standing for multiple minutes while chatting on the hot line. The food I got was luke warm to cold, there is no way they are hot holding or rotating out product on the lines correctly, there is no visible steam at all on any of the wells. The kitchen staff is opening bags and cooking on the line, while on their cell phone with no gloves after coming from the parking lot, no hand washing or anything.
Atmosphere: 2
Food: 2
Service: 1
Richard Madera
Good service they offered good deals and discounts
Atmosphere: 5
Food: 5
Service: 5
Kendall Totten
Came in on Mother’s Day & it was absolutely slammed. I watched a little Asian lady take the orders of a heavy line of people, never asked for tips, never complained, had a good attitude and kept up with the heavy flow of people. It was incredibly impressive. Fantastic customer service. I’ve definitely been thinking about her attitude all this week and how if she can do that I can go about my day with a better attitude. Oh & for two people with drinks & food we found it to be more affordable than McDonalds. Well done!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Orange Chicken, Beijing Beef, Grilled Teriyaki Chicken
Very rude customer service. They tried to serve me old food.. I ordered something that is mainly a meat dish & they tried to serve me it with mainly veggies. Upon my request for fresh food with the actual meat, I was given dirty looks and made to wait over a half hour. Won’t be back. Very unprofessional considering all I wanted was what I paid for & for it to be fresh.
Atmosphere: 1
Food: 3
Service: 1
The food was horrible. I'm surprised I didn't get sick. Rice tasted old, and the orange chicken was okay. I will not be returning.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Fried Rice, The Original Orange Chicken
Manager stole money from me.she asked for donations multiple times and i refused multiple time.. Manager short changed me on purpose by 63 cents. If she does it to 10 customers a day that’s $6.30
Corporate must investigate because it is a crime and bad characteristic to be manager. I still have my receipt for proof and security camera at location can confirm she short changed me on purpose. Something must be done about this location management. Wonder if corporate office ever read negative reviews to address issues? Maybe I should just file criminal charges against the manager for stealing money from me and lawsuit against corporate for allowing it to happen on their watch.
Really skimped me on the honey walnut shrimp after I ordered online. It’s a premium entree so it costs more. I don’t suggest coming to this location.
Second time I had a bad experience there. The rice was over cooked and the food looked like it was sitting there all day. It use to be so good. I think it has something to do with management. It seemed chaotic with the manager there.
Atmosphere: 1
Food: 1
Service: 1
First time trying this place alot of money for a little food that's bland
Food: 2
Service: 4
Recommended dishes: Steak, Fried Rice, Grilled Teriyaki Chicken
The fountain drink were down ( a sign and all was put up) and was told they don’t do refills of their refresher drinks even due to their fountain drinks being down. Not ok and definitely not customer friendly. Avoid this location at all cost.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chow Mein, Fried Rice
Place is always on point with fresh food and customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Spring Roll, Fried Rice, Honey Sesame Chicken Breast, Honey Walnut Shrimp, Broccoli Beef, Crab Rangoon, Grilled Teriyaki Chicken
Way to many onions in rice
Food: 1
Service: 2
We ordered for carryout. The food was great and ready when we arrived. Their rewards program is awesome too!
Food: 5
Restaurantji Recommends
They are very stingy with their meat items. You'll get lots of rice or noodles, lol
Atmosphere: 3
Food: 3
Service: 4
Love the orange chicken here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice, Orange Chicken Teriyaki Chicken Beef, Honey Sesame Chicken Breast, Cream Cheese Rangoon, Veggie Spring Roll
The staff was not interested at all in anyone in line and left people standing for multiple minutes while chatting on the hot line. The food I got was luke warm to cold, there is no way they are hot holding or rotating out product on the lines correctly, there is no visible steam at all on any of the wells. The kitchen staff is opening bags and cooking on the line, while on their cell phone with no gloves after coming from the parking lot, no hand washing or anything.
Atmosphere: 2
Food: 2
Service: 1
Good service they offered good deals and discounts
Atmosphere: 5
Food: 5
Service: 5
Came in on Mother’s Day & it was absolutely slammed. I watched a little Asian lady take the orders of a heavy line of people, never asked for tips, never complained, had a good attitude and kept up with the heavy flow of people. It was incredibly impressive. Fantastic customer service. I’ve definitely been thinking about her attitude all this week and how if she can do that I can go about my day with a better attitude. Oh & for two people with drinks & food we found it to be more affordable than McDonalds. Well done!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Orange Chicken, Beijing Beef, Grilled Teriyaki Chicken
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