Panera Bread

Expensive oven/microwave warmed food, and they can't seem to get a good count on how much to make. The few times a year I do decide to stop here for some bagels, they'll be out of everything or have a couple of a single flavor. I get you don't want wasted product, but the fact that I've failed to make a purchase numerous times tells you how off your estimates are. If a business offers a subscription, that should tell you most of what you need to know.

Atmosphere: 3

Food: 1

Service: 3

Best place to get free wifi if needed in a pinch!

Atmosphere: 5

Food: 5

Service: 5

Ordered rapid pick up. This was my Chicken BLT avocado. Very disappointing

Atmosphere: 2

Food: 1

Service: 1

Honestly in shock on how awful the service was today for lunch. I submitted an online pick up order for about 30 minutes before the pick up. The order itself then was ready until 40 minutes after that at time. I can understand having a lunch rush, but when I call to get an update and get hung up on? Maybe a little more management needs to get involved, also would appreciate a refund after that mess.

Service: 1

Panera has declined in every way. The service is practically non-existent. Now that they have kiosks to order food from, there wasn’t anyone behind the counter to assist with an order or ask questions of. There was one person actually preparing the food while five other employees stood around loudly laughing and talking but not helping in any way. The soup was lukewarm. The ledge of the half walls by the tables is very dusty. The counter by the drink area and the bathroom were dirty as well. On a positive note, the carpet looked new. Overall, it was a disappointing experience. I use to love Panera. Sadly it is not the quality and cleanliness that it once was.

Atmosphere: 2

Food: 3

Service: 2

Food was great! Kitchen sink cookie was soo good!

Atmosphere: 5

Food: 5

Service: 5

Spent $33 on two meals for lunch. Have lunch how’s it going wherever you’re at? They wouldn’t let me change the bread for my elderly mom who can’t chew the hard bread. Then when her sandwich came out, you couldn’t even see it from all of the nasty lettuce. Completely out of tea. When I picked up my food, I told them thank you, and they all just looked at me.

Atmosphere: 1

Food: 2

Service: 1

Waited over 20 min for drive thru order and no one was updating very bad service!!!

Service: 1

Went and had some broccoli and cheese soup. It was the best.

Atmosphere: 5

Food: 5

Service: 5

No wonder this place has such a low rating! The young lady at the drive thru has the personality of a rock. And she completely screwed up our order. We went back thru the drive thru and no one even came to the speaker after we sat there for about 4 mins. Ridiculous. Highly DONT recommend!

Atmosphere: 1

Food: 1

Service: 1

Great choices and decent prices

Great location, fast service and good food

Atmosphere: 5

Food: 5

Service: 5

The wait time is absolutely out of control. I pre-ordered through the app. Showed up 3 minutes before time and waited 20 min for a sandwich and cookie. Get your employees some help or give it up.
There is absolutely no reason this should happen. NONE

Terrible. They were “out of stock” on several items. And then I found this bucket green “something” at the drink counter.

Be better.

The drive thru at this location is single handedly the only reason i will never eat panera bread again. The company that thinks that was a good idea is not a company i wish to support.

Atmosphere: 1

Food: 3

Service: 3