I change to buy from this location and customer service is as bad as Plainfield.Don't loose customers.Management take a look who you guys hire to be at the window.
Atmosphere: 2
Food: 3
Service: 1
John Mutnansky
Overall, still a nice spot to stop for unique sandwiches.
Atmosphere: 4
Food: 4
Service: 3
Jerry Pichinte
Quiet place with very tasty
Atmosphere: 5
Food: 5
Service: 5
Sarah Fletcher
I want to like Panera but my past few experiences at the location in Avon Indiana have me feeling like they are on a permanent downward trajectory. When we first walked in we were greated by a disembodied voice from the back who never emerged from where ever they were. We had to use 2 different self service kiosks before we found one that worked. After placing our order and giving our name (there were no pager disks available) we found a seat and waited to be notified. 20 minutes passed before we walked back up to the counter and found our food and drinks sitting there. Our order consisted of 2 bagel breakfast sandwiches and 2 coffees. Both our sandwiches were cool, not even warm enough to melt the cheese on them. You might think this was from natural cooling on the counter.... but the top bagel was the warmest part of the sandwich and the bottom of the bagel was a temp consistent of having just been pulled out of the fridge. Food reviews aside, addressing the general condition of the building.... cleanliness is not a virtue this staff holds. The flooring that is tiled was sticky, tables were in disarray, dirty, and shuffled as if they had just had just finished a rush (except it wad 8am) . The walls were splattered with food particles that had been layered with time, creating a stucco pattern that would make anyone concerned if this was a reflection of the conditions of the kitchen. Overall... with all the options to get a decent breakfast in Avon Indiana, this will not be a place I return to anytime soon.
Atmosphere: 1
Food: 2
Service: 1
Maria Moura
I like it, but the person who made me the sandwich, I had to change it 3 times. It wasn't the one I asked for in the order, I had to wait.
I really like the Broccoli Cheddar soup. I prefer in a bowl with a baguette on the side. The drinks were a bit pricey, so I had a cup of water with my meal. Very nice dining room, great atmosphere.Vegetarian options: SaladsParking: Easy in & out. Lots of space.
Atmosphere: 5
Food: 4
Service: 4
skyaky Yo
They are doing MUCH better with their timing of their pickup orders!!!
Atmosphere: 4
Food: 4
Service: 4
Marco M
Order a breakfast sandwich avocado they gave it to me with a really bad avocado really bad plus order a yogurt it was expired 2 days ago…
I not feeling well so I went to get some chicken noodle soup. I was nothing in the bowl but broth I was able to get 3 scoops of noodles. This is unacceptable for $9. If they didn’t have any left they should had just told me that.
Nicka Moore
I purchased two cinnamon crunch bagels that ended up being hard and had a stale taste. I called the store and spoke with the manager- who advised that their bagels are baked fresh daily and that I should microwave them. I explained that the bagels had been warmed but still tasted stale, and the manager proceeded to advise that that’s just how the bagels are. I asked if I could return or exchange them but the manager said that she could not comp, only discount a new purchase! She originally offered to give me her GM’s number; but after putting me on hold for five minutes, came back and said that I needed to call Corporate. Very POOR customer service over two $1.50 bagels!!
Food: 1
Service: 1
Ceyley McIntosh
Kid-friendliness: We always stop here for coffee and yo use the restroom. The bathrooms are clean, and the workers are always kind to me and my five kids.
I change to buy from this location and customer service is as bad as Plainfield.Don't loose customers.Management take a look who you guys hire to be at the window.
Atmosphere: 2
Food: 3
Service: 1
Overall, still a nice spot to stop for unique sandwiches.
Atmosphere: 4
Food: 4
Service: 3
Quiet place with very tasty
Atmosphere: 5
Food: 5
Service: 5
I want to like Panera but my past few experiences at the location in Avon Indiana have me feeling like they are on a permanent downward trajectory. When we first walked in we were greated by a disembodied voice from the back who never emerged from where ever they were. We had to use 2 different self service kiosks before we found one that worked. After placing our order and giving our name (there were no pager disks available) we found a seat and waited to be notified. 20 minutes passed before we walked back up to the counter and found our food and drinks sitting there. Our order consisted of 2 bagel breakfast sandwiches and 2 coffees. Both our sandwiches were cool, not even warm enough to melt the cheese on them. You might think this was from natural cooling on the counter.... but the top bagel was the warmest part of the sandwich and the bottom of the bagel was a temp consistent of having just been pulled out of the fridge. Food reviews aside, addressing the general condition of the building.... cleanliness is not a virtue this staff holds. The flooring that is tiled was sticky, tables were in disarray, dirty, and shuffled as if they had just had just finished a rush (except it wad 8am) . The walls were splattered with food particles that had been layered with time, creating a stucco pattern that would make anyone concerned if this was a reflection of the conditions of the kitchen. Overall... with all the options to get a decent breakfast in Avon Indiana, this will not be a place I return to anytime soon.
Atmosphere: 1
Food: 2
Service: 1
I like it, but the person who made me the sandwich, I had to change it 3 times. It wasn't the one I asked for in the order, I had to wait.
Atmosphere: 5
Food: 5
Service: 1
Everything delicious ?
The service is top notch!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roasted Turkey & Avocado blt, Panera Sourdough Melts
I really like the Broccoli Cheddar soup. I prefer in a bowl with a baguette on the side. The drinks were a bit pricey, so I had a cup of water with my meal. Very nice dining room, great atmosphere.Vegetarian options: SaladsParking: Easy in & out. Lots of space.
Atmosphere: 5
Food: 4
Service: 4
They are doing MUCH better with their timing of their pickup orders!!!
Atmosphere: 4
Food: 4
Service: 4
Order a breakfast sandwich avocado they gave it to me with a really bad avocado really bad plus order a yogurt it was expired 2 days ago…
Food: 1
Service: 4
Restaurantji Recommends
I returned after 10 years, and they continue with excellent service and very good
Atmosphere: 5
Food: 5
Service: 5
Love the CINNAMON CRUNCH ABSOLUTELY A MUST TRY IF YOU HAVEN'T ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll, Panera Bagel Variety, Panera Cookie Varieties, Cinnamon Crunch Bagel
I not feeling well so I went to get some chicken noodle soup. I was nothing in the bowl but broth I was able to get 3 scoops of noodles. This is unacceptable for $9. If they didn’t have any left they should had just told me that.
I purchased two cinnamon crunch bagels that ended up being hard and had a stale taste. I called the store and spoke with the manager- who advised that their bagels are baked fresh daily and that I should microwave them. I explained that the bagels had been warmed but still tasted stale, and the manager proceeded to advise that that’s just how the bagels are. I asked if I could return or exchange them but the manager said that she could not comp, only discount a new purchase! She originally offered to give me her GM’s number; but after putting me on hold for five minutes, came back and said that I needed to call Corporate. Very POOR customer service over two $1.50 bagels!!
Food: 1
Service: 1
Kid-friendliness: We always stop here for coffee and yo use the restroom. The bathrooms are clean, and the workers are always kind to me and my five kids.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bear Claw, Cinnamon Roll, Panera Cookie Varieties