Papa Johns Pizza

6311 N Keystone Ave, Indianapolis
(317) 251-7272

Recent Reviews

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Jason G Morrall

Currently my favorite fast food pizza always delivers delicious breadsticks and pizza quickly. Keep in mind though this ain't no artisan 🍕 hence the three star rating across the board.

Atmosphere: 3

Food: 3

Service: 3

Jeremy Keel

Always good

Atmosphere: 5

Food: 5

Service: 5

Timothy Sparks

I went to this location on Friday night. They were a little on the busy side which is understandable but the way I was treated by management can not be reprimanded. I told them the name of my order and they said that it wasn’t ready. They said it would be another 10 minutes on top of my already 30 minute wait. I said okay and patiently waited an additional 20 minutes in total before asking again. A manager named Bree (I think) rudely told me I would have to wait longer especially since I ordered on a busy night. She then gave me my food and it was cold because not only was she lying about it not being done but also lost and later found it behind another box. She didn’t even bother to ask for it to be remade or let me know of the situation. Will definitely not be returning to this location and I hope that someone higher up puts Bree in a customer service basics refresher course.

Atmosphere: 1

Food: 1

Service: 1

Bunny Leiter

Every time Zack is working, I know I'm going to have a great experience!

Atmosphere: 5

Food: 5

Service: 5

latop juan

The worst thing was I went to pick up an order and the guy treated me badly, I mean, having a bad day is not my problem, they have to put this place in order.

Atmosphere: 1

Food: 1

Service: 1

Faye Weatherspoon

I love & appreciate this location! I'm always in & out fast. It's so convenient ordering online for carryout; that tracker is great. Friendly customer service and pickup is a breeze.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Pepperoni Pizza, The Works

Kenneth W

Pizza wasnt fully cooked, dough was raw below the toppings

Elise

If you’re gonna charge for the sauce. Can you at least fill them up?

Josh Sterne

Managed a pizza place and when we door dashed orders we had to call the customer bc they didn’t choose that. Got door dashed my order months ago (put it in like one of their drivers is going to deliver) and they door dashed it again tonight. If u don’t have delivery drivers that’s fine just have a notification it’s going to be thru DoorDash. Why am I spending money on a tip just to have it redirected and not knowing how much money is going to the person who delivers? I didn’t have to order thru here tonight that’s fair, but you guys also don’t have to advertise delivery if you DONT HAVE DRIVERS!

Gabriel Carrasco

Good pizza and excellent

Atmosphere: 5

Food: 5

Service: 5

John Husted

It's a Papa John's, they don't have atmosphere

Atmosphere: 3

Food: 5

Service: 5

John T Rex

It's a Papa John's, they don't have

Atmosphere: 3

Food: 5

Service: 5

Mark Martinez

The worst experience I called today the day after Christmas to order a macaroni pizza as it was advertised online when I call the operator told me that that just stopped Christmas Day and I said well it’s still online so I should be able to still get it can I speak with your manager, and he greatly gave me the phone. at that point the manager got on the phone and angrily told me that if you want the pizza you’ll have to order it online you can’t pick it up and I was like why can’t you just accommodate me why do I have to go through all that? He said something smart to me and I told him how rude he was and he hung up on me and said we don’t need your “F$&Kin$ Business. I tried calling back several times, and no answer. I finally got an answer after my sixth attempts the manager answered the phone cuss at me again and hung up on me. I was in such disbelief I couldn’t believe it. so I hopped in the car and drove up there, I introduced myself and explained that I was the individual that he was cussing out on the phone. He started acting belligerent and cussing, and then I called 911 and he did the same. I was not too about let this slide by after all this I don’t care what business you’re in, Just be mindful to honor your customers. In no way, was I disrespectful or exhibited anger towards manager Simply wanted to file a complaint he wouldn’t give me anybody’s number the police gave me a police case number I to voice my concerns to somebody who will listen and not try to scoot me under the carpet. this manager needs to be retrained.

Atmosphere: 1

Service: 1

Olivia Lyons

This is probably one of the fastest, most professional pizza places in the area. The front staff are polite, courteous, and prompt. They don’t ignore you after you make eye contact and they typically have your order ready at the right time. The pizza is always on point but the service is what makes me recommend to others. Thank you for being kind!!

Atmosphere: 5

Food: 5

Service: 5

Olivia Zapp

This is probably one of the fastest, most professional pizza places in the area. The front staff are polite, courteous, and prompt. They don’t ignore you after you make eye contact and they typically have your order ready at the right time. The pizza is always on point but the service is what makes me recommend to others. Thank you for being kind!!

Atmosphere: 5

Food: 5

Service: 5

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