Papa Johns Pizza
10537 E Washington St, Indianapolis
(317) 897-7272
Recent Reviews
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No public restroom, manager is super rude
Atmosphere: 1
Food: 1
Service: 1
They make great Pizza's - from time to time! This wasn't one of those times. My Pizza arrived way over cooked, brown and dried up from over baking. The other pizza was under baked. Needless to say we tried a piece of each and then the pizza box and all went into the trash. I'm sincerely hoping this does not happen again, it's too expensive to throw money into the trash. I may have to try some other Pizza places, it's just hard to leave Papa John's
Food: 3
Service: 5
Ordered garlic parm stix...they were tiny ....no garlic parm at alll,,they were completely alll uncooked dough!!!
Atmosphere: 1
Food: 1
Service: 2
I placed an online order for delivery didn’t get my 2 liter said would send it back out never got it. Now they are closed asking me to call back tomorrow to speak to the manager. Which the manager this evening was very rude when speaking to her. Wonder how corporate would handle it.
I placed my order online and I got to the restaurant a little bit early and my food was still cooking. There was an associate there named Kirsten. It seemed like she was by herself. She had a big smile and was so friendly. I let her know I was going to wait in my car until the pizza was ready. About 5 minutes later I looked over and she was standing at my car window with my order. I didn't even have to go back in the restaurant. I thought that was really nice of her. 100% will go back to that location. I just moved to a new neighborhood and haven't gone to this location but one other time. Kirsten made my experience a positive one. My medium pizza and breadsticks were cooked to perfection.
Atmosphere: 5
Food: 5
Service: 5
Ordered carryout for 7:15pm off mobile app. Get there at 7:15, order not ready or they probably gave it to someone else. Stand there for 10 minutes, still no order after they emailed me claiming it was ready. Wasted my time for nothing, I just walked out. Never coming back.
Service: 1
Placed an order around 10:30 pm, I called around 11:15 because it had said it hadn't left the store, they said that it was on the way. I am writing this at 12:20 AM with nothing I have ordered. I tried calling them back before they closed and they kept putting me on hold or hanging up until the store closed. I will never order from this location again and I strongly suggest that no one else do as well.
Atmosphere: 1
Food: 1
Service: 1
ordered pizza. only thing we ate for the day. within an hour started throwing up. called the store to tell them — they did not care. at all. no concern and hung up.
Classic Papa Johns, great food, good price.
Atmosphere: 5
Food: 5
Service: 5
Come in around 10:30 was told it was too late to order a pizza. Found that hard to believe since closing time is listed as 12 midnight. Every time I’ve come to this location it’s always an issue
Restaurantji Recommends
Decent pizza for a decent price.
Always something making you wait at window with no response like they don't see you or mad when you try getting their attention
Accessible parking, clean, real good customers service
Great food
Tried to give you a chance to make it right on my last order. Your corporate headquarters even emailed to see if you followed up. You still haven’t. Burned pizza not even cut. Then undercooked breadsticks pretty much like dough. No way you wouldn’t have noticed. Just typical half/a** I don’t care service. Never again from your location and definitely not the first issue I’ve had here.
Atmosphere: 1
Food: 1
Service: 1
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