Papa Johns Pizza

5499 E 82nd St, Indianapolis
(317) 577-9595

Recent Reviews

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Riley Murphy

I've only ever gotten 1 bad pizza from here. Always hot, employees are efficient. I get a full belly for a cheap price. They usually blast great music in the kitchen. Love it keep it up

Kristiane

Walked in and was instantly greeted by Spencer even though he was busy he took the time to acknowledge we were waiting. Then Rick came to the counter as soon as he was done helping another customer. Instantly gave us our food with a fun attempt at pronouncing our last name.
Food looked amazing as soon as we opened the boxes, and tasted even better.
10:/10 recommend this location for great service and pizza.
Thanks Rick and Spencer for making it such a quick and enjoyable experience

Shawn McKitrick

Perfect pizza and quick service and delivery. When called there was upselling but they were not pushy about it.

Edward Conway

They encourage you to purchase additional sauce and leave them out of the order every time! Very frustrating when you're tipping generously and the extra dipping sauce is the reason for your order in the first place! Then no one answers the phone. I've probably paid for 50 sauces never received! Very disappointing that folks can't follow simple instructions anymore, this will be my last order and I would strongly recommend another provider that can consistently follow simple instructions!

Jay Robe

I ordered a pizza online today for in- store pick up and I walked in and was professionally greeted and helped by Charlie , not only was my pizza great but his customer service was excellent. I’m very pleased and will be back to this location again :)

Robert Smythe

Ordered early, max tip = cold pizza! Very disappointed pizza was left on porch without tracking or door bell rang. You're people suck!

Alyssa Phillips

Don’t order from here. They take your money online then when I waited on my order for a hour I went to the location only to find workers inside but the doors were locked an hour before they are supposed to close. This was 12/19/2024. Placed order at 10:18pm and received confirmation that they accepted it. At 11pm I went to the store myself. Never received food. Cannot get through to anyone at the store, and when I call the automated line, they send you straight to the store. These people are thieves.

Service: 1

August Powell

Customer service was amazing and understanding my son needed help with a quior concert and he very much was helped by this kind young lady, thank you to the papa johns team and managers!

Wheelchair accessibility: Amazing spaces and needed accessability

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Brownie, Lazy Portion of Black Olives, Pizzas Wings, 29 99 Bundle, 2 for 20, Large Homestyle BBQ Chicken Pizza, Pepperoni Pizza, Oreo Iced Brownie, Large Supreme Pizza, Large Pizza, Extra Large New York Style Pizza, Pizzas & Wings Combo, Giant Cheesy Bread, Boneless Wings

Justin R

3rd time getting wings that look like this. You might be saving money skimping on sauce but you’re losing revenue too soooo. Pizza was supposed to be square cut and wasn’t.

Food: 2

Service: 4

Alexa Rae Marchbanks

Not only did we not get the dipping sauces we ordered (and paid for,) we got a garlic sauce that was already opened.

Deborah “Deb” Groves

Best vegetarian pizza ever!

Atmosphere: 5

Food: 5

Service: 5

Benjamin Zoky

Refused service over 45 minutes before closing time. Didn't ask questions but never coming here again.

Atmosphere: 1

Food: 1

Service: 1

Michael

I would give it a 0 if I could. Ordered 8 pizzas for a party and upon delivery only received 1 item. Granite this was a door dash driver but the man was rude as he'll and tried arguing with me when I said we had more of an order. The box literally said item 2 of 8 on it. Drove up to the store and had to wait for a manager just to get the delivery fee removed. Was told it would take 2 days to be back on my account and it never came back....Fast forward 2 weeks brave enough go try again for just me and my wife this time and the delivery man dropped it at the door with never knocking or ringing the doorbell. My kids were staring out the window the entire time. Finally after being late I open the door to go outside and wait and find my food on the door step with bugs all in it. I have pictures if I could find a way to upload. Just ridiculous. Papa johns has gone down hill soo much.

Atmosphere: 1

Food: 1

Service: 1

Remy Bear

Horrible. Workers not wearing gloves and eating pizza while making orders. Only one person working while the other 2 talking. Kept going outside to somebody’s car. Very sus. I think a drug deal was going on.

Atmosphere: 1

Food: 1

Service: 1

Manny Ramos

Rude staff. Made order wrong, and when called and expanded the issue they said to take it up to GrubHub, called back and they just hung up on me... don't want to deal with your mistakes, then you're in the wrong place to work.

Food: 1

Service: 1

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