Papa Johns Pizza
5499 E 82nd St, Indianapolis
(317) 577-9595
Recent Reviews
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Don’t order from here. They take your money online then when I waited on my order for a hour I went to the location only to find workers inside but the doors were locked an hour before they are supposed to close. This was 12/19/2024. Placed order at 10:18pm and received confirmation that they accepted it. At 11pm I went to the store myself. Never received food. Cannot get through to anyone at the store, and when I call the automated line, they send you straight to the store. These people are thieves.
Service: 1
Customer service was amazing and understanding my son needed help with a quior concert and he very much was helped by this kind young lady, thank you to the papa johns team and managers!
Wheelchair accessibility: Amazing spaces and needed accessability
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, Lazy Portion of Black Olives, Pizzas Wings, 29 99 Bundle, 2 for 20, Large Homestyle BBQ Chicken Pizza, Pepperoni Pizza, Oreo Iced Brownie, Large Supreme Pizza, Large Pizza, Extra Large New York Style Pizza, Pizzas & Wings Combo, Giant Cheesy Bread, Boneless Wings
3rd time getting wings that look like this. You might be saving money skimping on sauce but you’re losing revenue too soooo. Pizza was supposed to be square cut and wasn’t.
Food: 2
Service: 4
Not only did we not get the dipping sauces we ordered (and paid for,) we got a garlic sauce that was already opened.
Best vegetarian pizza ever!
Atmosphere: 5
Food: 5
Service: 5
Refused service over 45 minutes before closing time. Didn't ask questions but never coming here again.
Atmosphere: 1
Food: 1
Service: 1
I would give it a 0 if I could. Ordered 8 pizzas for a party and upon delivery only received 1 item. Granite this was a door dash driver but the man was rude as he'll and tried arguing with me when I said we had more of an order. The box literally said item 2 of 8 on it. Drove up to the store and had to wait for a manager just to get the delivery fee removed. Was told it would take 2 days to be back on my account and it never came back....Fast forward 2 weeks brave enough go try again for just me and my wife this time and the delivery man dropped it at the door with never knocking or ringing the doorbell. My kids were staring out the window the entire time. Finally after being late I open the door to go outside and wait and find my food on the door step with bugs all in it. I have pictures if I could find a way to upload. Just ridiculous. Papa johns has gone down hill soo much.
Atmosphere: 1
Food: 1
Service: 1
Horrible. Workers not wearing gloves and eating pizza while making orders. Only one person working while the other 2 talking. Kept going outside to somebody’s car. Very sus. I think a drug deal was going on.
Atmosphere: 1
Food: 1
Service: 1
Rude staff. Made order wrong, and when called and expanded the issue they said to take it up to GrubHub, called back and they just hung up on me... don't want to deal with your mistakes, then you're in the wrong place to work.
Food: 1
Service: 1
Rude staff. Made order wrong, and when called and expanded the issue they said to take it up to GrubHub, called back and they just hung up on me... don't want to deal with your mistakes, then you're in the wrong place to work.
Food: 1
Service: 1
Restaurantji Recommends
People are friendly and kind, and the workers are very accommodating but god the food sucks
Atmosphere: 4
Food: 1
Service: 5
Pizza came fast and was amazing! Food was still hot and I think they threw in some extra cheese!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Pizza
Ordered a Hawaiian and I can count the pineapples and bacon on it. It’s just cheese pizza at this point.So disappointed.
Atmosphere: 1
Food: 1
Service: 1
No gloves, disrespectful staff, disgustingness everywhere and the phone was ringing for a while but no one even cared to pick it up. I was supposed pick up my pizza and after 45 minutes of wait they started making it. And it was the same story with the other people there.
Atmosphere: 1
Food: 1
Service: 1
Food was stale. Also refused to remake
Atmosphere: 1
Food: 1
Service: 1
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