Papa Johns Pizza

435 Shadeland Ave, Indianapolis
(317) 357-7272

Recent Reviews

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Bryan E

Terrible wait times... And the pizza is over cooked

Justin Wilson

Fast and friendly

Andi Bitzel

Don't order from here. They forgot your stuff, and the manager EDDY doesn't care. You have to call 3 times to get your right stuff delivered, along with dealing with attitudes.

Jorge .P

Good service always

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizzas Wings

Amy Forbes

Why don't the employees wear gloves when making pizza??? NASTY

Tameka Morris

Came on 12/7/24 they don't wear gloves will touch your food with their bare hands very nasty

Atmosphere: 1

Food: 1

Service: 1

wayne myers

Decent prices food was really good. Parking lot was not lit up. That’s the only complaint.

Shane Blue

Order pizza at 6, pick up was ready at 6:32, there was a mix up that cause one of my pizzas to go missing, and I didn't get it until 7:20, while I waited in store. There was no offer to make it right, discount, refund, or free drink. There was a sincere apology. Great food, terrible, one-off experience.

Update: I have returned twice, and they have made it right since. Once again, food is always excellent.

Atmosphere: 3

Food: 4

Service: 4

Malcolm Baldwin

Ordered delivery took almost 2 hrs to get here. Food ice cold

Atmosphere: 1

Food: 1

Service: 1

Jose roberto Reyes

Excellent service

Kylee C

I had a really bad experience a few nights ago and the manager followed up within 12 hours and made it right. I'm impressed with the response.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Pizzas Wings

Mitch Webb

This location is normally somewhat decent. This time I noticed the inside was very backed up. The young man (long curly hair in a ponytail) that came to the window at the drive through had the worst attitude. I understand he was busy but you’re working at a pizza place at 8:30 in the evening of course you’re going to be busy. He opened the window and said absolutely nothing. I told him my name and without looking he said “it’s not ready yet” and walked away. I’m not expecting much at this location but some sort of customer service would be nice.
While sitting in the drive through I saw the person at the cut table pick up someone’s pizza that was cooked with there dirty hands.
Management should be ashamed at this place. Unfortunately, I’m sure they don’t give a shit which you tell by the way their employees act.

Atmosphere: 1

Food: 1

Service: 1

Makenzie Marshall

This has to be the best papa John’s I’ve ever been too. They get me right every single timeeee!! My pizza is always hot and fresh! Y’all doing yall big one fr fr

Atmosphere: 5

Food: 5

Service: 5

Crynsinia

My order got lost. They made me my food and gave me a discount for my troubles. They were super polite. 10/10

Food: 5

Service: 5

Larry Arel

Ordered a well done pizza what I received was a greasy under cooked mess that is not edible I called the store no response

Food: 1

Service: 1

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