Papa Johns Pizza

435 Shadeland Ave, Indianapolis
(317) 357-7272

Recent Reviews

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Jessica

The staff was welcoming and kind.

Atmosphere: 5

Food: 5

Service: 5

Latashia Bell

They can NEVER GET IT RIGHT. Never. And then they lie and tell you that they will remake it fresh and it shows up looking horrible. I asked for EXTRA sauce. Please see picture. There is no sauce in the very center of pizza. like NONE! Needless to say, we are done giving them chances.

Food: 1

Melissa Davenport

This is another fabulous Papa John's location! Perfect!

Atmosphere: 5

Food: 5

Service: 5

Stephen Reitz

Great Service. Hot 🍕

Atmosphere: 5

Food: 5

Service: 5

Kaley Bender

Placed an online order that showed as “ready,” so I drove 10 minutes to pick it up. When I arrived, I was told the pizza wasn’t ready yet. After waiting a while, I was told it was “coming up,” but five more minutes passed and then I was told they forgot to put the pizza in the oven. On top of that, I was asked to pull around because they had a line.

To make things even more frustrating, I asked for plates and was told they don’t provide them anymore. I’m not sure since when, but that seems odd—especially for a pizza place.

Overall, the experience was disappointing and inconvenient. If the order isn’t ready, don’t mark it as ready. And forgetting to even start the order? Completely unacceptable.

I was Given two pizzas minus the third they forgot to make for my little one I asked for refund so I willl see if that was done or not

Atmosphere: 1

Food: 4

Service: 1

Bryan E

Terrible wait times... And the pizza is over cooked

Justin Wilson

Fast and friendly

Atmosphere: 5

Food: 5

Service: 5

Andi Bitzel

Don't order from here. They forgot your stuff, and the manager EDDY doesn't care. You have to call 3 times to get your right stuff delivered, along with dealing with attitudes.

Jorge .P

Good service always

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizzas Wings

Amy Forbes

Why don't the employees wear gloves when making pizza??? NASTY

Tameka Morris

Came on 12/7/24 they don't wear gloves will touch your food with their bare hands very nasty

Atmosphere: 1

Food: 1

Service: 1

wayne myers

Decent prices food was really good. Parking lot was not lit up. That’s the only complaint.

Shane Blue

Order pizza at 6, pick up was ready at 6:32, there was a mix up that cause one of my pizzas to go missing, and I didn't get it until 7:20, while I waited in store. There was no offer to make it right, discount, refund, or free drink. There was a sincere apology. Great food, terrible, one-off experience.

Update: I have returned twice, and they have made it right since. Once again, food is always excellent.

Atmosphere: 3

Food: 4

Service: 4

Malcolm Baldwin

Ordered delivery took almost 2 hrs to get here. Food ice cold

Atmosphere: 1

Food: 1

Service: 1

Jose roberto Reyes

Excellent service

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