I went for brunch on a Sunday, The cover charge was $10 Drinks are expense and just ok..I don't see how you can eat a meal the way it's set up..Maybe it's a young thing. I didn't get.
Atmosphere: 3
Service: 5
Ni Maclin
Very rude and not helpful or polite very bad energy 0/10 don’t recommend travel 5 hrs for bad behavior dirty unkept bathrooms and hookahs *good price drinks but they barely had liquor *
Atmosphere: 2
Service: 1
Reba Pendleton
Nice friday nights and they also have great food and brunch on certain days
Atmosphere: 5
Food: 5
Service: 5
Marie Yvie
My friend fell from a broken chair and no one said anything as if it mattered.
Service: 1
Anjayla Fitzgerald
Pharrah took good care of me when I came to visit!!!! She was very professional & made sure I was satisfied with my visit!!! I will be returning ***
Atmosphere: 5
Food: 5
Service: 5
Darvous Clay
Nice place to chill and vibe and have a great meal.
Atmosphere: 5
Food: 5
Service: 5
China Taraonna
Yasmeen she was very lovely !! Best service she get you lit
Service: 5
Jasmine Howard
Yasmeen. I love her amazing customer service
Service: 5
Crucial AcTson
Yasmeen has Great energy
Service: 5
Olivia Bell
Yasmeen was super nice and helpful. Great customer service every time I come in. My little hide away for sure and the food is AMAZING! Dj’s are fire 🔥
I was very disappointed with my recent experience at Paradox Lounge in Indianapolis. I ordered a strawberry mint hookah and within just a couple of puffs, it started tasting burnt. I flagged it to the server, and she kindly replaced the coal. Unfortunately, after that, the taste was even worse, harsh and burnt almost immediately.
The young lady who assisted us was polite and apologetic, but at the end, when we decided to leave, she simply said, “I’m so sorry the hookah wasn’t that great,” without offering any real solution. What made it worse was that the hookah was still left on our tab. Good customer service would have been to acknowledge the issue and remove it from the bill, especially since it was clearly a poor product that we couldn’t enjoy.
I hate when places overlook something so simple, because it really impacts the overall experience. I was looking forward to relaxing and enjoying the hookah, but instead left disappointed.
Atmosphere: 2
Service: 1
cortina thurman
DJ was off the chain! Food was amazing!
Atmosphere: 4
Food: 5
Service: 2
Wonder Twin
First-timer: I won't say that the customer is always right but the customer would have an expectation that if there is two different charges on their bill, for the same item..... that management would acknowledge there was an error and provide the customer with the lower price... Because evidently there is an error within their system that needs attention. And please, stop letting servers who really wear their feelings on their face and in their body language, work...they do not want to do the job!
Good luck🤷🏻♂️
Atmosphere: 5
Food: 3
Service: 1
Simone Turner
So I make a reservation for today at 730 online. We get there they say they close. I’m like well that can’t be my reservation is for today. So the young lady was like let me call my manager. There was no answer. The cook comes out or I assume he was a cook and say we don’t open on Thursdays. I said well that’s not what it say online and here is my reservation because I assumed he thought I was lying. So he say I’m calling the manager Shay there still was no answer or since of urgency. So we left.
Inner-views with 20 Plus
Spacious atmosphere with a cool vibe. Thank you for your hospitality and for correcting the situation. We look forward to seeing you soon.
I went for brunch on a Sunday, The cover charge was $10 Drinks are expense and just ok..I don't see how you can eat a meal the way it's set up..Maybe it's a young thing. I didn't get.
Atmosphere: 3
Service: 5
Very rude and not helpful or polite very bad energy 0/10 don’t recommend travel 5 hrs for bad behavior dirty unkept bathrooms and hookahs *good price drinks but they barely had liquor *
Atmosphere: 2
Service: 1
Nice friday nights and they also have great food and brunch on certain days
Atmosphere: 5
Food: 5
Service: 5
My friend fell from a broken chair and no one said anything as if it mattered.
Service: 1
Pharrah took good care of me when I came to visit!!!! She was very professional & made sure I was satisfied with my visit!!! I will be returning ***
Atmosphere: 5
Food: 5
Service: 5
Nice place to chill and vibe and have a great meal.
Atmosphere: 5
Food: 5
Service: 5
Yasmeen she was very lovely !! Best service she get you lit
Service: 5
Yasmeen. I love her amazing customer service
Service: 5
Yasmeen has Great energy
Service: 5
Yasmeen was super nice and helpful. Great customer service every time I come in. My little hide away for sure and the food is AMAZING! Dj’s are fire 🔥
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I was very disappointed with my recent experience at Paradox Lounge in Indianapolis. I ordered a strawberry mint hookah and within just a couple of puffs, it started tasting burnt. I flagged it to the server, and she kindly replaced the coal. Unfortunately, after that, the taste was even worse, harsh and burnt almost immediately.
The young lady who assisted us was polite and apologetic, but at the end, when we decided to leave, she simply said, “I’m so sorry the hookah wasn’t that great,” without offering any real solution. What made it worse was that the hookah was still left on our tab. Good customer service would have been to acknowledge the issue and remove it from the bill, especially since it was clearly a poor product that we couldn’t enjoy.
I hate when places overlook something so simple, because it really impacts the overall experience. I was looking forward to relaxing and enjoying the hookah, but instead left disappointed.
Atmosphere: 2
Service: 1
DJ was off the chain! Food was amazing!
Atmosphere: 4
Food: 5
Service: 2
First-timer:
I won't say that the customer is always right but the customer would have an expectation that if there is two different charges on their bill, for the same item..... that management would acknowledge there was an error and provide the customer with the lower price... Because evidently there is an error within their system that needs attention. And please, stop letting servers who really wear their feelings on their face and in their body language, work...they do not want to do the job!
Good luck🤷🏻♂️
Atmosphere: 5
Food: 3
Service: 1
So I make a reservation for today at 730 online. We get there they say they close. I’m like well that can’t be my reservation is for today. So the young lady was like let me call my manager. There was no answer. The cook comes out or I assume he was a cook and say we don’t open on Thursdays. I said well that’s not what it say online and here is my reservation because I assumed he thought I was lying. So he say I’m calling the manager Shay there still was no answer or since of urgency. So we left.
Spacious atmosphere with a cool vibe.
Thank you for your hospitality and for correcting the situation. We look forward to seeing you soon.
Atmosphere: 4
Food: 3
Service: 3
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