Pharrah took good care of me when I came to visit!!!! She was very professional & made sure I was satisfied with my visit!!! I will be returning ***
Atmosphere: 5
Food: 5
Service: 5
Darvous Clay
Nice place to chill and vibe and have a great meal.
Atmosphere: 5
Food: 5
Service: 5
China Taraonna
Yasmeen she was very lovely !! Best service she get you lit
Service: 5
Jasmine Howard
Yasmeen. I love her amazing customer service
Service: 5
Crucial AcTson
Yasmeen has Great energy
Service: 5
Olivia Bell
Yasmeen was super nice and helpful. Great customer service every time I come in. My little hide away for sure and the food is AMAZING! Dj’s are fire 🔥
Atmosphere: 5
Food: 5
Service: 5
Angela Barthelemy
I was very disappointed with my recent experience at Paradox Lounge in Indianapolis. I ordered a strawberry mint hookah and within just a couple of puffs, it started tasting burnt. I flagged it to the server, and she kindly replaced the coal. Unfortunately, after that, the taste was even worse, harsh and burnt almost immediately.
The young lady who assisted us was polite and apologetic, but at the end, when we decided to leave, she simply said, “I’m so sorry the hookah wasn’t that great,” without offering any real solution. What made it worse was that the hookah was still left on our tab. Good customer service would have been to acknowledge the issue and remove it from the bill, especially since it was clearly a poor product that we couldn’t enjoy.
I hate when places overlook something so simple, because it really impacts the overall experience. I was looking forward to relaxing and enjoying the hookah, but instead left disappointed.
Atmosphere: 2
Service: 1
cortina thurman
DJ was off the chain! Food was amazing!
Atmosphere: 4
Food: 5
Service: 2
Wonder Twin
First-timer: I won't say that the customer is always right but the customer would have an expectation that if there is two different charges on their bill, for the same item..... that management would acknowledge there was an error and provide the customer with the lower price... Because evidently there is an error within their system that needs attention. And please, stop letting servers who really wear their feelings on their face and in their body language, work...they do not want to do the job!
Good luck🤷🏻♂️
Atmosphere: 5
Food: 3
Service: 1
Simone Turner
So I make a reservation for today at 730 online. We get there they say they close. I’m like well that can’t be my reservation is for today. So the young lady was like let me call my manager. There was no answer. The cook comes out or I assume he was a cook and say we don’t open on Thursdays. I said well that’s not what it say online and here is my reservation because I assumed he thought I was lying. So he say I’m calling the manager Shay there still was no answer or since of urgency. So we left.
Spacious atmosphere with a cool vibe. Thank you for your hospitality and for correcting the situation. We look forward to seeing you soon.
Atmosphere: 4
Food: 3
Service: 3
Markeeta Morrow
Never again will I go here. I paid $150 to book a section for my birthday. Waitress could get the bill right. They didn’t come to my section with the happy birthday sign. I have come here two their times and it was coo but tonight, my birthday, I’m ticked! Food is fire tho
Atmosphere: 3
Food: 5
Service: 3
Dominique Clark
The DJ is the best part of this place! Server was friendly but ordering a drink and getting it back takes about 20 minutes and there was nobody in the place. It’s awkward bending to eat on the table that’s knee high. This has all the ingredients to be a dope spot but falls just short. We ordered the mimosa tower and it didn’t taste like even one bottle of champagne was added which for $60 is no bueno! The food is very decent tho!
Atmosphere: 2
Food: 4
Service: 2
Samantha Powell
Would give 0 stars if I could. Warning do not come here!!! Service is absolutely terrible waited for over 10 minutes in a dead bar with no atmosphere whatever for someone to come get our money so we could pay for our food. waving people down and still getting ignored. Finally got tired of waiting and left the full amount plus tip on the bar. The bouncer actually followed us to another bar and accused us of not paying our bill!!! told him to watch the cameras and he said he wasn't watching cameras.. told us we had to go back down there and settle up. Followed him back to the bar where they confirmed that we DID indeed pay. Wrongfully accusing your customers of stealing is crazy I've never felt so disrespected.
Pharrah took good care of me when I came to visit!!!! She was very professional & made sure I was satisfied with my visit!!! I will be returning ***
Atmosphere: 5
Food: 5
Service: 5
Nice place to chill and vibe and have a great meal.
Atmosphere: 5
Food: 5
Service: 5
Yasmeen she was very lovely !! Best service she get you lit
Service: 5
Yasmeen. I love her amazing customer service
Service: 5
Yasmeen has Great energy
Service: 5
Yasmeen was super nice and helpful. Great customer service every time I come in. My little hide away for sure and the food is AMAZING! Dj’s are fire 🔥
Atmosphere: 5
Food: 5
Service: 5
I was very disappointed with my recent experience at Paradox Lounge in Indianapolis. I ordered a strawberry mint hookah and within just a couple of puffs, it started tasting burnt. I flagged it to the server, and she kindly replaced the coal. Unfortunately, after that, the taste was even worse, harsh and burnt almost immediately.
The young lady who assisted us was polite and apologetic, but at the end, when we decided to leave, she simply said, “I’m so sorry the hookah wasn’t that great,” without offering any real solution. What made it worse was that the hookah was still left on our tab. Good customer service would have been to acknowledge the issue and remove it from the bill, especially since it was clearly a poor product that we couldn’t enjoy.
I hate when places overlook something so simple, because it really impacts the overall experience. I was looking forward to relaxing and enjoying the hookah, but instead left disappointed.
Atmosphere: 2
Service: 1
DJ was off the chain! Food was amazing!
Atmosphere: 4
Food: 5
Service: 2
First-timer:
I won't say that the customer is always right but the customer would have an expectation that if there is two different charges on their bill, for the same item..... that management would acknowledge there was an error and provide the customer with the lower price... Because evidently there is an error within their system that needs attention. And please, stop letting servers who really wear their feelings on their face and in their body language, work...they do not want to do the job!
Good luck🤷🏻♂️
Atmosphere: 5
Food: 3
Service: 1
So I make a reservation for today at 730 online. We get there they say they close. I’m like well that can’t be my reservation is for today. So the young lady was like let me call my manager. There was no answer. The cook comes out or I assume he was a cook and say we don’t open on Thursdays. I said well that’s not what it say online and here is my reservation because I assumed he thought I was lying. So he say I’m calling the manager Shay there still was no answer or since of urgency. So we left.
Restaurantji Recommends
Spacious atmosphere with a cool vibe.
Thank you for your hospitality and for correcting the situation. We look forward to seeing you soon.
Atmosphere: 4
Food: 3
Service: 3
Never again will I go here. I paid $150 to book a section for my birthday. Waitress could get the bill right. They didn’t come to my section with the happy birthday sign. I have come here two their times and it was coo but tonight, my birthday, I’m ticked! Food is fire tho
Atmosphere: 3
Food: 5
Service: 3
The DJ is the best part of this place! Server was friendly but ordering a drink and getting it back takes about 20 minutes and there was nobody in the place. It’s awkward bending to eat on the table that’s knee high. This has all the ingredients to be a dope spot but falls just short. We ordered the mimosa tower and it didn’t taste like even one bottle of champagne was added which for $60 is no bueno! The food is very decent tho!
Atmosphere: 2
Food: 4
Service: 2
Would give 0 stars if I could. Warning do not come here!!! Service is absolutely terrible waited for over 10 minutes in a dead bar with no atmosphere whatever for someone to come get our money so we could pay for our food. waving people down and still getting ignored. Finally got tired of waiting and left the full amount plus tip on the bar. The bouncer actually followed us to another bar and accused us of not paying our bill!!! told him to watch the cameras and he said he wasn't watching cameras.. told us we had to go back down there and settle up. Followed him back to the bar where they confirmed that we DID indeed pay. Wrongfully accusing your customers of stealing is crazy I've never felt so disrespected.
Atmosphere: 1
Food: 1
Service: 1
Great place to unwind
Atmosphere: 5
Food: 5
Service: 5
Loading...