P.F. Chang's

It was rather cold in the restaurant. Granted it was very cold outside, but we were not next to any doors.

Theresa (server) and Brian (manager) went above and beyond! We had a great time, and the food was delicious. Everything is overpriced nowadays and it is no different here.

We had a great meal. Service was excellent and wasn't over-attentive (helicopter) which I appreciated. We were seated immediately for our reservation and were almost immediately greeted by our waitress. She was quick to take our drink and appetizer order. Entré was served with quickness. All around great dining experience.

Food was what we expected. Very good and a couple good wines on the menu. However, in the past, we always were served a set of 3 sauces with wasabi and ginger, and we could mix our own sauces...Do you not do that anymore???

We were in downtown Indianapolis Thanksgiving weekend and did a pickup from P.F. Chang through indoor walkways a day after winter storm.

We ordered 1 mapo tofu, 1 Buddha’s feast with tofu & veggies, 1 firecracker shrimp for dinner.
Mapo tofu & Buddha‘s feast came in big container with 2 sections with large portions but firecracker shrimp came in smaller container, about half the size of the other two.
Mapo tofu was deep-fried with broccoli, almost like orange chicken style, texture was very chewy and tasted very greasy. You can’t taste tofu at all. Terrible. The worst mapo tofu.
Buddha’s feast was also greasy with green beans almost raw covered with oil, not a little cooked with crunch texture.
Firecracker shrimp was fried with strong sweet sauce, a little bit of shrimp on top of brown rice.
Their egg drop soup looked so old, almost no egg in it. They put 2 egg soups in one container or they missed one.
I wouldn’t recommend this place.

We had dinner with pad Thai & sesame tuna at Yard House the day before winter storm, it’s $3-4 more but food was very tasty and portions were just right, very easy to talk, service was awesome.

Food: 2

Good food!

Atmosphere: 5

Food: 5

Service: 5

I ate here with a group of 7 and they were busy. 1 hour wait, but they took my number and texted me when it was time for us to return to the restaurant. It was very nice not having to wait around at the restaurant. The waitress was excellent and so was the food.

Atmosphere: 4

Food: 5

Service: 5

Our waitress was fantastic- we were able to get in and out of lunch under an hour and not feel rushed.

Waited 30 minutes only to be sat in a booth that had no light. Couldn’t even see the menu. Told we were getting moved and sat for five more minutes in the dark. I asked a waitress if we could be moved and all she had was an extremely crappy response.

Atmosphere: 1

Service: 1

I have yet to go this PF Chang's here in my city, but I WILL!!! The mall is closing now, so I really don't know what to say about this particular restaurant and if I will ever attend!!!🤷🙏🤷

Atmosphere: 3

Food: 3

Service: 3

They were clearly understaffed and undertrained. The food was probably good if it hadn't died in the window. We ordered drinks and were told by the server that they were sorry because the bar was behind. We got parts of our meal before we got our cocktails that we ordered immediately. I was just shocked at the level of service. I likely won't be going back, which is sad because I really like the brand.

Very on brand for PF Changs. Quickly seated in a comfy booth, and ordered some lettuce wraps and dumplings to start. Apps and entrees came out hot and tasty, and drinks never went empty.

Our server, Basil, was super friendly and did a great job. 💯

Atmosphere: 5

Food: 5

Service: 5

Good restaurant! Service was lacking

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Chang's Spicy Chicken, Fried Rice, Chang's Lettuce Wraps, Miso Lobster Dumplings, Kung Pao Dragon Roll

The service was so incredibly poor we were lucky to have good company to talk with one another. Over two hours to complete the meal. Only was offered two drinks the entire time. Plates not cleared while the waiter talked with other employees. Never had such poor service at any P.F. Chang’s I’ve been to anywhere in the nation.

Atmosphere: 4

Food: 4

Service: 1

Food was delicious and hot. Drinks were good. Service was slow.

Atmosphere: 4

Food: 5

Service: 4