Pizza Hut
1801 S Emerson Ave, Indianapolis
(317) 353-1200
Recent Reviews
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Buffet good ,server good you,parking lot awful it had not been cleaned.
Parking: Lot not cleared of snow after 2 days
Atmosphere: 5
Food: 5
Service: 5
Had a carry out, Gf picked it up and didnt check it….. Went to eat it and found it was wrong. Called and spoke with a lady in the store about 20 mins after the pick up who asked if I wanted her to remake them on give a credit, I asked for a credit. This was on Nov 29th it’s no Dec 11. I called and asked to use the credit and was told I didn’t have one. The lady on the phone night I m assuming is the manger said she was on vacation and didn’t know who I would have talked to… I explained what was wrong and what “her store” said and all I got was a “sorry I don’t have a credit for you”. I should have got a name apparently. Also credits are only good for 14 days as well. Piss poor customer service.
Food: 4
Service: 1
Vegetarian options: Basic veggies that come on pizza they don’t have gluten-free pizza. They’re not gluten sensitive at all.
Dietary restrictions: No gluten-free or gluten sensitive if you want normal regular pizza it’s a good place to go. Anything else no.
Parking: There’s a whole parking lot you can park in or you can pull right up and park right in front of it
Kid-friendliness: This is a only pick up place. Do not take your kids.
Wheelchair accessibility: No
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Pizza
Closed at 3:00 pm
Atmosphere: 1
Food: 1
Service: 1
Ordered a large double pepperoni, got a grand total of 36 pepperoni for the price of double
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Pizza
Told the guy at the front I was here for my carry out order and he gave me a thumbs up and went to the back. I could see my order in the warmer so I waited a couple minutes. When no one came back up front, I saw a lady in the back so I said hi! I’m here for my carry out order and she said “ok we’re making orders” and rolled her eyes at me. Thankfully the manager came up front and handed me my order. On customer service alone, I will not be back.
I must say, it's not everyday you get a manager to bring you an item that was missing, but the young lady that did, you deserve a raise! Thank you so much!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Breadsticks
I must say, it's not everyday you get a manager to bring you an item that was missing, but the young lady that did, you deserve a raise! Thank you so much!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Breadsticks
Called for delivery and they kept putting me on hold and hung up on me every time...
Service: 1
They filled both of them. One is halfway. One is only one fourth full.Their website location store tab doesn't even work. You can't even complain on them
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Parking: Big lot so you can find a place not far from entrance
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sauce, Marinara, Breadsticks
Ordered my pizza n bn sitting here waiting for it n they had canceled my order n didn't even tell me..smh..I found out after I tried to track my order...if you're not gona deliver don't take the order 20 mins before closing..now I gotta try to find something else open after waiting for nothing ?
This is the store to choose if you want to experience a 3 hour wait, very unprofessional and rude staff, and good hot pizza from Dominos around the corner.
Atmosphere: 1
Food: 1
Service: 2
The GM was very nice the manager was rude the pizza is hardly ever right I don't think I will go there any longer it is not that clean in there either you can plainly see in the back that they don't have that together completely
Parking: Only a couple of spots by the building
Atmosphere: 2
Food: 1
Service: 2
It's pizza hut love the krispy kreme
Atmosphere: 4
Food: 4
Service: 4
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