Red Robin Gourmet Burgers and Brews
8190 Shadeland Ave, Indianapolis
(317) 436-4768
Recent Reviews
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The food was good, service was friendly.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Endless Fries
Food was hot and tasty. I have had food from here in the past where I picked it up when they said it would be ready and it was cold. So not a fan of this method at this restaurant as it happened more than once. However eating in the restaurant the food was hot and had a really good taste to it.
Atmosphere: 5
Food: 5
Service: 5
Excellent service!!! Really appreciated our server and how she took care of us. We stayed a few hours to talk and even past closing time (accidentally) and she was so gracious. The food was perfect! The Whisky River BBQ burger is my absolute favorite and it was as good as I remembered. And I love their Freckled Lemonade! Definitely will go back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Endless Fries, Whiskey River BBQ, Steak Fries
Great service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Endless Fries, Onion Rings
This location of Red Robin never disappoints! The food is always good and the staff is always so friendly. We had such a delicious dinner tonight!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Endless Fries, Whiskey River BBQ, Salads
Jacob was the absolute best server! We had a big group of volleyball girls and parents. The food was cooked perfectly. Jacob kept all of our orders straight. He was so kind and kept everything in order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Endless Fries, Steak Fries
Server was amazing he tried his hardest no bad complaints there ! But we had a very unpleasant experience. The General manager was working in the back making food with no hair net! My burger was covered in hair, which i was willing to ignore until the rest of the food was just as bad an inedible. My son ordered corn dogs kids meal were completely burned he couldn’t even bite into them, My food was covered in hair, we ordered another kids meal with a burger and it was dry… the server seemed scared too say anything to the GM when we brought up the issue. They then thought we were going to pay 40$ for food that was completely inedible nobody at the table ate anything. Not too mention 9 months pregnant in order for me to get a refund on the burger she had covered in her hair they had too take my food and wouldn’t remake it since i asked for a refund.. why even be in the back around food with long hair and no hair net? regardless of your title .. questionable. Then proceeded to say we were told the corn dogs were a little hard your right but we didn’t expect them to be completely black and rock solid!!!! and why even offer to serve something you knew was inedible. I work in the food industry i know better so why wouldn’t she ? as general manager… they were not short staffed and did indeed have cooks in the kitchen so i’m not quite sure why she was back there working with NO HAIR NET in the first place. i stopped coming here years ago for this exact reason😤
Atmosphere: 1
Food: 1
Service: 1
Overly seasoned burgers, waiter didn’t check on the table at all. He avoided eye contact and had to ask the bus boy to get him. When they dropped the food off the waiter ( different guy) touched my straw. Nasty. Avoid.
Atmosphere: 1
Food: 1
Service: 1
Our server, Sara, was a big help as we had multiple family members with birthdays (and birthday perks) this month. Great food and great service. In my experience not all Red Robins are created equal, but this one was wonderful.
Atmosphere: 5
Food: 5
Service: 5
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Endless Fries, Whiskey River BBQ
Restaurantji Recommends
I was there last week and the food and everything was fine, trinity served us and she was absolutely amazing excellent service. Will be coming back for her service.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Onion Rings
Never saw the server again once our order was taken, Manager delivered food. Never received drink or fry refills. Would have gotten better service and food at
Atmosphere: 2
Food: 3
Service: 1
Food was subpar at best, got the chicken wrap and there were more bacon pieces than chicken. Husband ordered with light mayo and there was enough to share with several people. Asked for no lettuce and waitress said oh, I didn't hear you I guess.
Atmosphere: 3
Food: 2
Service: 4
I went with my sister and we had a good time joking with staff and eating big burgers ?. That jalapeno burger was ? literally ?.
Atmosphere: 5
Food: 5
Service: 5
My wife and I first time eating at a Red Robin’s restaurant. We were greeted right away, Bri our waitress gave us excellent customer service. Once they found out that we were first time customers,even the manager came out to greet us. To say the least, it was a great experience for us, we will definitely be back.
Parking: Well lighted parking lot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Endless Fries, Royal Red Robin Burger and Fries, Onion Rings
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