Had one young man (Jonathan) that was excellent service, I got an ice water for my one year old and was surprised he didn’t charge me for it.
I walked away and came back 2 min later as some friends arrived to purchase the steak and fries x2 and some chocolate cake! Juan the manager was now at the line and I told him what I would like and then asked for another ice water for my wife, he said the water was broken and they only offered bottles. I proceeded to tell him I just got a cup of ice and I was willing to pay for the ice water in place of the bottle and he just had a stone cold look on his face. Very poor customer service and dishonest. I will not come back to this particular restaurant simply because of Juan. Very sad because the food was great…I’d rather have great customer service and mediocre food over poor customer service and excellent food any day. Tried to ruin my experience at the garage. Jonathan was great though!
Abby
Great customer service and really good food!
julian mcclendon
liked the food, good customer service
Sabrina Bone
I ordered the chicken skewer with vegetables. It came with a basket of fries. It was 4 nice size pieces of matinated chicken.. I wish it had more veggies though.
Elsa Barron
Great gluten free cheesy bread!
Taiwo Anifowose
Great service, even better food
katie scarlett
I’ve been here a few times now & I absolutely love it! The staff is always so kind & goes out of their way to make me feel welcome and appreciated. I often have a lot of random requests but they seem happy to accommodate and have great communication with each other to get my ridiculous order correct. Thank you guys so much! & I look forward to visiting again soon!
marissa coffman
My four year old son has decided they earn 5 stars… he is an extremely picky eater so this is very much a compliment. One that surprised me. We had the steak picanha. It was very flavorful, tender and he will probably be asking to come back every time we’re here.. sorry, we were starving ?
Atmosphere: 5
Food: 5
Service: 5
D'Quan Rogers
Tough for me to rate it this low to be honest. Walked by not once but twice today, waiting for someone to show up to the counter. Came back a third time and decided to order, asked for my steak to be cooked no more than medium rare - it came out medium well. I want to love this place and gauchos fire but this experience really put me off of it. The fries were okay but I didn't feel like a 1-2oz cup of sauce for $1 was worth my time at that point.
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Fries
sgoral1988
Food was boring and lacked flavor. Steak was chewy, rice bland, fries average. I regret my decision to eat here.
Food was delicious, the service was also A+ the portions could have been a bit bigger but for the price i felt satisfied. I do recommend trying it
Atmosphere: 5
Food: 5
Service: 5
allyson karl
Yummy grilled chicken skewer! Tender and flavorful!
Food: 5
Service: 5
Cassandra C
We ordered the Top Sirloin basket and an order of the Sweet Chili Chicken Fries. Generous portions BURSTING with flavor. So delicious!!
Atmosphere: 5
Food: 5
Service: 5
Ricardo Cordova
Food is bad quality. Steak is chewy.
Atmosphere: 4
Food: 1
Service: 3
Jasmine S.
Fast and friendly service and worth every penny !!! The food was amazing, I got the Chicken Alfredo fries and they did not disappoint. The sauce was flavorful and chicken was grilled to perfection! I would definitely give them a 10/10
Had one young man (Jonathan) that was excellent service, I got an ice water for my one year old and was surprised he didn’t charge me for it.
I walked away and came back 2 min later as some friends arrived to purchase the steak and fries x2 and some chocolate cake! Juan the manager was now at the line and I told him what I would like and then asked for another ice water for my wife, he said the water was broken and they only offered bottles. I proceeded to tell him I just got a cup of ice and I was willing to pay for the ice water in place of the bottle and he just had a stone cold look on his face. Very poor customer service and dishonest. I will not come back to this particular restaurant simply because of Juan. Very sad because the food was great…I’d rather have great customer service and mediocre food over poor customer service and excellent food any day. Tried to ruin my experience at the garage. Jonathan was great though!
Great customer service and really good food!
liked the food, good customer service
I ordered the chicken skewer with vegetables. It came with a basket of fries. It was 4 nice size pieces of matinated chicken.. I wish it had more veggies though.
Great gluten free cheesy bread!
Great service, even better food
I’ve been here a few times now & I absolutely love it! The staff is always so kind & goes out of their way to make me feel welcome and appreciated. I often have a lot of random requests but they seem happy to accommodate and have great communication with each other to get my ridiculous order correct. Thank you guys so much! & I look forward to visiting again soon!
My four year old son has decided they earn 5 stars… he is an extremely picky eater so this is very much a compliment. One that surprised me. We had the steak picanha. It was very flavorful, tender and he will probably be asking to come back every time we’re here.. sorry, we were starving ?
Atmosphere: 5
Food: 5
Service: 5
Tough for me to rate it this low to be honest. Walked by not once but twice today, waiting for someone to show up to the counter. Came back a third time and decided to order, asked for my steak to be cooked no more than medium rare - it came out medium well. I want to love this place and gauchos fire but this experience really put me off of it. The fries were okay but I didn't feel like a 1-2oz cup of sauce for $1 was worth my time at that point.
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Fries
Food was boring and lacked flavor. Steak was chewy, rice bland, fries average. I regret my decision to eat here.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food was delicious, the service was also A+ the portions could have been a bit bigger but for the price i felt satisfied. I do recommend trying it
Atmosphere: 5
Food: 5
Service: 5
Yummy grilled chicken skewer! Tender and flavorful!
Food: 5
Service: 5
We ordered the Top Sirloin basket and an order of the Sweet Chili Chicken Fries. Generous portions BURSTING with flavor. So delicious!!
Atmosphere: 5
Food: 5
Service: 5
Food is bad quality. Steak is chewy.
Atmosphere: 4
Food: 1
Service: 3
Fast and friendly service and worth every penny !!! The food was amazing, I got the Chicken Alfredo fries and they did not disappoint. The sauce was flavorful and chicken was grilled to perfection! I would definitely give them a 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
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