Shake Shack Downtown Indianapolis
167 W New York St, Indianapolis
(463) 215-6170
Recent Reviews
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Very good double cheeseburgers. Price is high though.
Atmosphere: 4
Food: 5
Service: 5
Burger was too greasy for my liking. A bit overpriced in my opinion, 3 full meals was about $70 since you have to buy everything separate.
Atmosphere: 4
Food: 3
Service: 3
Great food still same flavor
Atmosphere: 5
Food: 5
Service: 5
It was ok. Food was decent, service was average at best. Feels like this location has fallen off some over the last couple of years. Expensive for fast food. Definetly a cut above McD, BK, Wendys
Atmosphere: 4
Food: 4
Service: 3
Garbage food. Ordered a burger and couldn’t eat it because it was too salty and overcooked. Don’t waste your time.
Atmosphere: 1
Food: 1
Service: 3
The place is clean and service is fast, but it was a first and last for our family. Overpriced steak n shake lacks flavor.
Atmosphere: 4
Food: 2
Service: 4
The food is great. I love the cheese fries and bacon.
Atmosphere: 3
Food: 5
Service: 4
Shake burger and fries. Also a chicken sandwich.
The shake burger had bits of gristle. Not the quality I expected. Also, the fries were not to good. They might have been ok when they were hot.
Outstanding food and service. Complimented with very chill vibe. It's worth every dollar.
Atmosphere: 5
Food: 5
Service: 5
First time! Bacon burger was super yummy! The chicken bites were very over processed tasting with a fish stick texture. Would have the burger again but not the chicken .
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
always fresh food 😋
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bacon Cheese Fries
Service was excellent and food was delicious.
Atmosphere: 5
Food: 5
Service: 5
You always know exactly what you’re getting when you come here — and that’s what makes it one of my go-to spots! The food is consistently great no matter which location you visit, and this one is no exception. The cheesy fries are hands-down my favorite, perfectly crispy and loaded with flavor, and the shakes are always a treat.
What really stood out to me this time was the service — it was phenomenal! The staff here is friendly, attentive, and truly goes above and beyond to make sure you have a great experience. This location is also very clean and well-kept, which makes the dining experience even better.
Honestly, this is the best service I’ve ever had at any of their locations. It makes a huge difference and is the reason we’ll definitely keep coming back. Keep up the amazing work!
Atmosphere: 5
Food: 5
Service: 5
got halfway through eating my fries and pulled a long dark hair out of my mouth. disgusted to say the least
A deliciously hearty treat that never disappoints
Atmosphere: 4
Food: 5
Service: 2
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