Starbucks Coffee Company
5943 S East St, Indianapolis
(317) 788-9672
Recent Reviews
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The slowest Starbucks EVERY TIME I PICK UP UBER ORDERS
Service: 2
Did drive Through.
Atmosphere: 3
Food: 5
Service: 5
Not all staff at this location is great. Most of them are amazing ! Have had 2 bad experience this week and both times dealt with the same lady with a attitude.
Atmosphere: 3
Food: 1
Service: 1
Ngl I try to give this Starbucks a chance but it’s just horrible I had came in to talk to the hiring manager “Lindsey” is her name and when one of the workers there told her she likes like rolled her eyes and like sighed I’m like uh ok anyways talked to her or whatever and she seemed fine talking to her but besides the point every time I go here they never make my drinks right. Gets to a point yk it’s like every time. We need new management in here to show the employees how to actually make the drinks .
Atmosphere: 1
Food: 3
Service: 1
I am writing this review to share my experience at this local Starbucks location because I believe customers deserve to feel welcomed and respected.
I usually visit this Starbucks during the week in the early mornings. Unfortunately, during multiple visits, I have felt ignored by staff members while other customers were acknowledged and assisted promptly. There have been instances where I was not greeted, my questions were brushed off, or I had to wait significantly longer for service without explanation. Over time, these repeated interactions made me feel uncomfortable and undervalued as a customer.
Customer service should be consistent and inclusive. When certain customers appear to be overlooked or treated differently, it creates the perception of bias, whether intentional or not. Businesses, especially ones that promote community and connection, have a responsibility to ensure all guests feel respected.
Excellent as always!
Atmosphere: 5
Food: 5
Service: 5
Ordered a venti Carmel ribbon crunch, and normally you can taste the Carmel and have the crunch with each sip, but unfortunately, that's not what I received. Glad I don't tip hourly paid employees!
Atmosphere: 2
Food: 2
Service: 2
The answer is ✨✨✨Yes✨✨
Atmosphere: 5
Food: 5
Service: 5
Fantastic! I love this location! Everyone’s so friendly and positive! They are always busy and busting their butts, but they keep a smile on their faces! Amanda and Jayda crack me up! Keep up the good vibes and work ladies!
Atmosphere: 5
Food: 5
Service: 5
I have been coming here a lot recently . Today I visited again on my birthday trying to give them another chance and it just went completely sideways .... young lady came over the speaker very confused sounding saying one second ummmmmmm let search for that order ... every time they act like it's a surprise that someone has pulled up for a mobile .
It's weird . She was like oh you just placed it 4 min ago ?!? One car in line in front of me and she has a bit of a tude saying that drinks are made in the order they are received and it will be a while for my order. It's 1 drink ?!? Been 12 min and I came inside to get it still standing here ... ovvvvvvveeerrrrr coming here .
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Rudest ppl with worst customer service
Atmosphere: 1
Service: 1
The girl working the window loved my pit, Brian, and she told me about her pitbulls! A very refreshing interaction for a drive-thru and she assured me as a new dog owner 🩷
Atmosphere: 5
Food: 5
Service: 5
I did a door dash order and they were great
Atmosphere: 5
Food: 5
Service: 5
Y'all need some retraining, this is not a McDonald’s. Just straight up unpleasant
Atmosphere: 1
Food: 1
Service: 1
They wasn't very polite and the guy that was taking my money had women's makeup on and they were kind of rude
Atmosphere: 1
Food: 2
Service: 1
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