Starbucks

I’ve been a loyal Starbucks customer since 2013, and my go-to drink has always been a Vanilla Latte. I order it several times a week and know exactly how it should taste.

This morning, I ordered 7 Vanilla Lattes from this location, and unfortunately, the quality was very disappointing. The drinks tasted like cold milk with coffee, not creamy at all, and with no foam. They were made unusually fast, and it really showed in the quality.

My friends even commented on how off they tasted, and we ended up purchasing the same drinks again from another Starbucks nearby—those tasted much better and consistent with what I expect from Starbucks.

I hope this location takes more care in preparing drinks, especially when customers are placing larger orders. Consistency and quality are the reason so many of us keep coming back.

As a former Starbucks employee, I understand how important it is to take allergies seriously. I recently visited the Starbucks on Cabela and clearly communicated that I have a dairy allergy, requesting oat milk. Unfortunately, I was given a latte made with regular milk.

I ended up going to a different location, where I called ahead and spoke with Cameron. She was incredibly kind and helpful—she remade my drink, offered me a recovery card to acknowledge the inconvenience, and went out of her way to ensure I was taken care of. I also spoke with her in person, and she was just as sweet and professional. Truly excellent service—thank you so much, Cameron!

Service: 5

Attitude at the pick up window needs to be adjusted ( ember )

Service: 1

It’s a Starbucks. It was clean, service was friendly. No complaints other than spending what a meal costs on a single coffee.

Atmosphere: 5

Food: 4

Service: 5

This location seemed to be great. But this day I asked for an oat-milk espresso with “no ice” because when I ask for “less ice” they still fill the cup all the way up with ice, which is not what I want. For an 8$ drink I think I should get it however I want because that’s what I’m paying for. Upon asking for “no ice” the barista running the drive through became un-hinged and confused about having to top the drink off with no ice. She made sure to note that the drink will not be the same because I’m asking for no ice.Your customers keep the lights on, and if an extra splash of oat-milk and syrup breaks your mentality for producing my 8$ drink then I don’t think we can be friends. I did however go to the Starbucks down the road and received excellent service with no complaints about having to make a drink with no ice.

Atmosphere: 1

Food: 1

Service: 1

One of the friendliest Starbucks around. I go there every morning and they are so friendly and always smiling and making my morning. They make my morning drink perfect

Atmosphere: 5

Food: 5

Service: 5

Potato Chive Bake

I was having a really bad start to my morning today 3/28/25 and stopped here. the staff was quick, professional, caring, and efficient. I didn't see the kind enjoy! they wrote on my cup until I got to work but it turned my morning around. Thank you so very much.

Love Starbucks

Refused to make decaf coffee for the day

This was my go-to everyday for a week while working on a project in Pullman. I think the staff is excellent and the building new with a spectacular view. The bathrooms were clean. I couldn't ask for anything more. Oh yeah the internet was great inside!

Atmosphere: 5

Food: 5

Service: 5

Sekou was so nice and helpful in the drive thru! Perfect order 😊

The music in Starbucks can be a tidbit too loud for customers to engage in conversation.

Atmosphere: 4

Service: 5

Recommended dishes: Spinach Feta & Egg White Wrap, Butter Croissant

I've been to this location a few times over the years, but today was easily the best experience. I was greeted by Gary who took my order and brought a smile to my face this morning as I ordered my drink with "no shenanigans." A pleasure to be around and I can tell that describes the entire atmosphere of this location. Thanks again, Gary! You made my stop worth it and shenanigan-free! ?

Atmosphere: 5

Food: 5

Service: 5

This location is my go to in Indy!

Dietary restrictions: This Matcha Drink is Non-Dairy! ??

Atmosphere: 5

Food: 5

Service: 5