Starbucks

3925 E Southport Rd, Indianapolis
(317) 889-1537

Recent Reviews

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Alyssa L. Nocks

Camby’s Starbucks is great! It can get busy, as is to be expected, but I feel that I never have to wait terribly long for my items, even during a really busy time of the day. I would definitely recommend this location!

Leslie Jensen

My car broke down in the drive thru, not only did they push my car into a parking spot but they also gave me my coffee free of charge and stopped me from crying. Thanks again! 😘

Atmosphere: 5

Food: 5

Service: 5

Aida Cuellar

Fast and friendly

Atmosphere: 5

Food: 5

Service: 5

T

I pick up here daily and let me just tell you Kris is absolutely amazing. Some of the other girls definitely lack speediness and friendliness, but he definitely makes up for it.

Erin Bossen

My son and I have a long-standing Sunday tradition of going to Starbucks during our grocery run. It’s something we both enjoy and have been doing for over two years. I usually order a kids’ steamed apple juice and customize it to be warm instead of hot — and every other store we’ve visited has always understood exactly what that means.

This week, I decided to branch out and try something new for myself — a grande white mocha with chocolate cold foam and chocolate malt powder. The apple juice was our usual order. Unfortunately, the whole visit left me reconsidering why I came back in the first place.

Before my son was born, I boycotted Starbucks for three years. I only came back because this tradition with him felt special. But now I’m seriously thinking about walking away again.

First, I was charged an extra $0.50 for chocolate malt powder — even though they were out of it. No one told me it wasn’t available, and no one offered a refund. When I asked, the manager told me I’d have to do it through the app, even though I know the store can handle refunds directly.

Second, the apple juice came out steaming hot — even though it was marked as a kids’ drink and customized to be warm. When I politely asked for some ice so my toddler could drink it, the barista responded with a passive-aggressive remark about “there being a toddler option or something” in the app. That’s not helpful — it’s condescending. I know how to place an order. Her job is to make it correctly, not comment on it.

We still love our Sunday outings — but if this is the tone and treatment I can expect, there are plenty of other places I can take my son for a treat. A little care and customer service would’ve made all the difference.

Atmosphere: 3

Food: 4

Service: 1

Wayne

The lady at the window , young Asian, didn’t speak even after I said good morning , I said thank you no response! Acted like she didn’t even want to look at me. My drink wasn’t as strong as normal and I get the same thing every time different syrup at times. When I got to the drive thru and told her pick up ( which was drive thru pick up) she said said did you just place it , I placed it at 6:18, it was 6:22 am I said it may not be ready yet. Her response just pull around we’ll have it out. Customer service goes a long way and rudeness is unnecessary! I order literally daily from one of the franchises

Shannon Foster

Fast and courteous.

Atmosphere: 5

Food: 5

Service: 5

Chuck U. Farley

The store has improved quite a bit! The new seating inside is quite comfortable. The baristas are friendly and accommodating. Good crew.

Mang Khupling

Please dont add too much ice! We come to your store get coffee, not to buy ice.

Jeremy Warren

Fast, friendly, consistent! All I ever ask from Starbucks! Well done!

Penny Gilleland

love there lavender oat milk matcha latte

Camille Hadley

Quick and friendly service..... daughter said it's the best drink she ever ordered from any Starbucks.... very knowledgeable baristas

Lemme Mothyyy

Let’s start by stating what was ok about the visit
- store was clean attitudes were good
But there’s mores
My gingerbread chai tasted awful the barista behind the counter kept smelling the oatmilk, weird to I don’t think that’s very sanitary either. There was no foam or ginger on top it was like my drink order wasn’t even heard at first.
I asked for a remake but it seemed like it was an inconvenience for the barista in general.
The remake did taste extremely better and was the drink i ordered at first. Thank you for making it right !

Atmosphere: 5

Food: 3

Service: 4

Recommended dishes: Gingerbread Latte

Kim Jackson

The Starbucks was very clean and efficient. The bathrooms also were well-maintained. I ordered a chai tea latte to get me through the afternoon and it tasted wonderful. They also had 50% off a lot of holiday drinkware. I bought a few pieces and a very excited.

Atmosphere: 5

Food: 5

Service: 5

Meredith Hogan

On Sat Nov 2 around 8AM, the barista shoved a hot Carmel macchiato I ordered into my hand. The entire cup spilled on my lap and car. Needless to say, that stung a little. But what’s more, the barista didn’t even notice because they turned around and walked away so quickly. I had to wave them down to ask for napkins. When they came back to the window I told them what had happened, but they gave no apology or concern for the matter. So I thought maybe this was my fault. So I asked for some napkins and another drink which I said I would gladly pay for. Their response to me was snarky and rude, but they did give me napkins and made another drink for free (thank you). After wiping down most of what I could get too, I put all the napkins back into the cup and asked if the barista could throw it away for me. Their response was again rude and they quickly snapped back that they can’t take back old drinks. There was no drink left in the cup, just dirty napkins… I was on my way to an appointment on the north side of town so I had to go home and change which cost me getting to my appointment on time. For days my car not only smelled but I kept thinking it was my fault. But for as much coffee I get from Starbucks, this has never happened before.

Atmosphere: 1

Food: 3

Service: 1

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