Starbucks

1330 W Southport Rd, Indianapolis
(317) 884-4245

Recent Reviews

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Florence Swift

The lady with short hair was very rude!we went there to order drink and she was already in a bad mood and she looked really annoyed!she really ruin the mood!

Atmosphere: 1

Food: 1

Service: 1

Stephanie Waddell

5-7 mins for pickup, not even close. They will start your order, and then it will sit incomplete while they cut to make Kroger employees ahead of yours even when your standing there first too. Late to work every time! Avoid in the morning if you don't have extra time.

Atmosphere: 5

Food: 5

Service: 1

Whitney Dishman

Barista Nicale is so rude. Didn’t even greet me just stared when I walked up to order as if I was an inconvenience to her. Ordered a grande iced white peppermint mocha. I was given an iced mocha that was in a Venti cup half full. Super strange since I asked for a grande size. When I told her that was the wrong order, she gave me the dirtiest look and asked me if I wanted her to remake it. Considering I spent $8 on a medium coffee, I would like to get what I ordered and paid for. Customer service these days is an embarrassment.

Service: 1

Keith Evans

Seems like Starbucks staff almost everywhere is superb, accommodating, and warm and friendly.

Atmosphere: 5

Food: 5

Service: 5

Melissa Dye

A bit of an odd location but the service was fabulous! One thing that is lacking in too many establishments these days. No complaints.

Elizabeth White

Barista was cleaning and refused to help us

Jessie Dowell

Barista seemed really confused and I was excited to try a new sandwich only to get back to my car and find it was overcooked and dried out I was disappointed with the quality of my experience

Vivian Delgado

I got two coffees “venti size” and it was really slow service and the cups were barely filled

Atmosphere: 1

Food: 1

Service: 1

Tiffany Castilleja

Worst Starbucks. Can't wait untill we get a Dunkin or another Starbucks closer in the neighborhood. Customer service sucks , workers always have an attitude and are slow. In person orders seem to take priority over mobile orders even if you ordered before someone else.

Atmosphere: 2

Food: 1

Service: 1

Sam Wick

I love Starbucks!!!!!! Every time I go the ladies are so nice and even recommend drinks. I can't really rate the atmosphere because it's inside a Kroger!!!!! ? ? ?

Food: 5

Service: 5

Kristen Kivett

The Starbucks always gets my orders right and has great customer service!

Atmosphere: 5

Food: 5

Service: 5

Elaheh Hassani

Worst worst worst experience!
Coffee was completely burnt and the cashier was rude. I would give this Starbucks a zero rate if I could!

Atmosphere: 1

Food: 1

Service: 1

Jessica Smith

Literally the worst Starbucks, don’t even waste your time. For starters they don’t ever have anything. Cold brew, refreshers, nothing. Every time we go they never have inventory. Idk why the place is open if they can’t even provide the service for the business. Secondly the employees will have their back turned to customers for an extended time which seems purposeful the amount of times I shop at Kroger just to in fact tell you they don’t have anything to sell you. Lastly most employees look like they don’t enjoy their job. The only guy that seems to work there is extremely rude. He walks up and just stares at you. Doesn’t greet you just stares and waits for you to say your order which is extremely awkward. 0/10

Anthony Ellis

Lazy company. Lazy workers. Stop making things online only! Fix your app!

Atmosphere: 1

Food: 4

Service: 1

Stephanie Woods

Service was terrible and gave me the wrong drink. Didn’t listen to what I said and had to repeat. It was an inconvenience for me to order because the barista couldn’t be on her phone.

Service: 1

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