Ezra your Manager on Sunday September 14th! Talk about Rude and extremely unprofessional. I realize that we’re in a time where things are tough people are trying to make ways out of no ways but if all we can provide is kindness that would be enough. Unfortunately, that wasn’t my experience with Ezra the manager who refused to provide away for me to make a complaint because I believe she knew that she made my coffee and wrong. I asked for a hot Pumpkin Latte with additions and she gave me hot coconut milk No espresso. None of my additions. Just hot coconut milk. There is no rhyme or reason to why this happened other than it was my sign to not drink coffee anymore. She was rude and told me to search the Internet to get your money back. I don’t get it so if there is a higher management feel free to comment on a way I can get my money back.
Atmosphere: 1
Food: 1
Service: 1
Nick Bartlett
Staff was pleasant. Food was made quickly and correctly. Couldn’t ask for more.
Atmosphere: 5
Food: 5
Service: 5
Adrian Jones
Great coffee nice freindley staff. Good place to sit and visit with family members and freinds.
Atmosphere: 5
Service: 5
Carissa Beck
my mocha frappe is almost tan it’s so light. And it doesn’t taste like coffee or chocolate at all. The cashier was lovely ther person making my drink seemed like they were rushing through and not fully paying attention
Atmosphere: 5
Food: 1
Service: 2
Tamanika Morrow-Burke
Did an online order and when I went to pick it up I was shocked at the size. Frappe had NO FLAVOR!!!!
Atmosphere: 5
Food: 1
Service: 2
David castellanoz
Kind and friendly staff. Drinks made right and quick, definitely recommend to get that much needed “bump” of caffeine!
Cassidy Castellanoz
Nasty bathrooms first thing in the morning (no tp, piss all over the floor, mold on the sink. When was the last time these were cleaned?!). You also have rude employees talking bad about customers to each other on the headsets, and not being friendly.
Lady Q
Great drinks but sometimes things take to long because ppl playing around or talking to much rather then do it at the same time. Different shifts different speeds. Over all my number one spot for coffee. Love the lil messages left on the cups. Brings a smile all the time.
Den Pro
Fast .delicious! Highly recommended!
Tosha J
When I tell you this the best Starbucks I have ever been to… y’all keep up the good work
I normally have great service from this location, but this morning it's like the lady that made my drink was new or something. It took almost 10 minutes for her to make it with no one in the drive-thru or in-store and she kept talking to another person in the location. Then she clearly put whipped cream on top when I asked for no whipped cream. I ended up getting to work late when I had plenty of time with there being zero people in line. The drink doesn't even taste like a doubly chocolaty chip frappuccino, but I didn't have time to sit around and wait for another to be made.
Atmosphere: 3
Food: 1
Service: 1
Shay Kardell
Very Disappointed in the Service here. Not sure how a simple Black coffee with no sugar no cream just medium brew takes 20 minutes to get to the counter. I ended up walking away from my purchase. I'll be returning for a refund. This is an item that is quick and easy and could've been handed to me during purchase. Do Better Management.
Atmosphere: 1
Food: 1
Service: 1
Jose Chiguil
They are kind and very attentive people. They provide good service.
Atmosphere: 5
Service: 5
Zet Avede (The Jackal)
Says it’s a stop off the highway but it’s way further down. Starbucks should be sued for the false advertising as a truck stop
Atmosphere: 1
Food: 1
Service: 1
Amy Berti
Very stiff crowd. This is my 2nd time frequenting this location and both times, noone ever looks happy, they look miserable. Not friendly. I mean, it Starbucks, expensive drinks, not nice people at this location. And they filled my cup up with my drink three fourths of the way. I get my drink shaken. Iced venti chai- shaken and a lot of the top is foam from the shake. So it ends being a lot less if the drink. Anyways this is not my side of town. Anyways cause I would not go to this location. Never happy people.
Ezra your Manager on Sunday September 14th! Talk about Rude and extremely unprofessional. I realize that we’re in a time where things are tough people are trying to make ways out of no ways but if all we can provide is kindness that would be enough. Unfortunately, that wasn’t my experience with Ezra the manager who refused to provide away for me to make a complaint because I believe she knew that she made my coffee and wrong. I asked for a hot Pumpkin Latte with additions and she gave me hot coconut milk No espresso. None of my additions. Just hot coconut milk. There is no rhyme or reason to why this happened other than it was my sign to not drink coffee anymore. She was rude and told me to search the Internet to get your money back. I don’t get it so if there is a higher management feel free to comment on a way I can get my money back.
Atmosphere: 1
Food: 1
Service: 1
Staff was pleasant. Food was made quickly and correctly. Couldn’t ask for more.
Atmosphere: 5
Food: 5
Service: 5
Great coffee nice freindley staff. Good place to sit and visit with family members and freinds.
Atmosphere: 5
Service: 5
my mocha frappe is almost tan it’s so light. And it doesn’t taste like coffee or chocolate at all. The cashier was lovely ther person making my drink seemed like they were rushing through and not fully paying attention
Atmosphere: 5
Food: 1
Service: 2
Did an online order and when I went to pick it up I was shocked at the size. Frappe had NO FLAVOR!!!!
Atmosphere: 5
Food: 1
Service: 2
Kind and friendly staff. Drinks made right and quick, definitely recommend to get that much needed “bump” of caffeine!
Nasty bathrooms first thing in the morning (no tp, piss all over the floor, mold on the sink. When was the last time these were cleaned?!). You also have rude employees talking bad about customers to each other on the headsets, and not being friendly.
Great drinks but sometimes things take to long because ppl playing around or talking to much rather then do it at the same time. Different shifts different speeds. Over all my number one spot for coffee. Love the lil messages left on the cups. Brings a smile all the time.
Fast .delicious! Highly recommended!
When I tell you this the best Starbucks I have ever been to… y’all keep up the good work
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I normally have great service from this location, but this morning it's like the lady that made my drink was new or something. It took almost 10 minutes for her to make it with no one in the drive-thru or in-store and she kept talking to another person in the location. Then she clearly put whipped cream on top when I asked for no whipped cream. I ended up getting to work late when I had plenty of time with there being zero people in line. The drink doesn't even taste like a doubly chocolaty chip frappuccino, but I didn't have time to sit around and wait for another to be made.
Atmosphere: 3
Food: 1
Service: 1
Very Disappointed in the Service here. Not sure how a simple Black coffee with no sugar no cream just medium brew takes 20 minutes to get to the counter. I ended up walking away from my purchase. I'll be returning for a refund. This is an item that is quick and easy and could've been handed to me during purchase. Do Better Management.
Atmosphere: 1
Food: 1
Service: 1
They are kind and very attentive people. They provide good service.
Atmosphere: 5
Service: 5
Says it’s a stop off the highway but it’s way further down. Starbucks should be sued for the false advertising as a truck stop
Atmosphere: 1
Food: 1
Service: 1
Very stiff crowd. This is my 2nd time frequenting this location and both times, noone ever looks happy, they look miserable. Not friendly. I mean, it Starbucks, expensive drinks, not nice people at this location. And they filled my cup up with my drink three fourths of the way. I get my drink shaken. Iced venti chai- shaken and a lot of the top is foam from the shake. So it ends being a lot less if the drink. Anyways this is not my side of town. Anyways cause I would not go to this location. Never happy people.
Atmosphere: 1
Service: 2
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