Starbucks

6925 W 38th St, Indianapolis
(317) 329-1034

Recent Reviews

shiane robinson

I give this branch chance after chance but they always fail me time and time again. Ask for light ice in my drink and got extra ice then my son wanted a sandwich he couldn’t even eat it because the bread was to tough and hard for him! Imagine an upset two year old. Had to travel to speedway Starbucks just to get my son his sandwich again and spend more money because of their laziness. Not to mention I was the only one in line. Do better please! This the only branch I always have problems

Atmosphere: 1

Food: 1

Service: 1

Kimberley Wright

Stopped in to get a venti pink drink no ice extra acai and a cheese Danish. They were pretty busy so I knew it would be a little bit of a wait.... 20 min later I received my drink with ice. Advised it was supposed to be no ice, chic got an attitude with me and then remade it and only filled the cup 1/2 full. So I paid $6 plus $1 for extra base because of no ice and you can only give me 1/2 cup. I looked at the lady and she looked back and said "what". Good thing it was my birthday...I would have told her about herself. Crappy way to start my day. Kindness goes a long way

Atmosphere: 2

Food: 2

Service: 1

Donovan S.

Ordered a Grande Caramel Crunch Frappuccino w/ OATMILK, NO WHIP & NO CARAMEL DRIZZLE. Imagine my surprise when I get ALL THE WAY HOME and realize there's caramel drizzle all on the bottom of my drink. I called three times, no answer. Fourth call someone picked up (minimal customer service skills) and told me if I bring the drink I can have it remade. I only went to that Starbucks because I was shopping at the Target nearby. Needless to say I have poured my drink into another cup at home. An apology would've been great. A free drink would've been awesome but they would probably get that one wrong too. Next time just visit the Starbucks inside Target.

Benjamin Myers

Can get crowded here because the service is slower. I would recommend visiting the Crawfordsville road location for better service. I believe the turnover rate is higher at this location or they can't hire enough employees.

Atmosphere: 3

Food: 4

Service: 1

Dušan Drobnjak

Begging for a tip isn't cool.

Atmosphere: 3

Food: 4

Service: 1

studio lab

This location seriously never answers their phone and if I ask for coffee grounds for the garden they treat me like an alien. Very poor customer service concerning this but otherwise the food service is good.

Atmosphere: 3

Food: 4

Service: 2

uknexo

Well there’s normally only one person when I go in. I understand everyone is short staffed but the last time I went in poor girl was overwhelmed. I assured her I was in no rush and to take her time. Her service was great and she made my drink flawlessly which is not easy as I’m very particular about my cold brew. Will definitely continue to stop by when I’m shopping in this area.

Atmosphere: 4

Food: 5

Service: 4

Ora Markey

Excellent location ??

Atmosphere: 5

Cori Pumphrey

The drinks are never the same each time you go. They always forget to put the pumps of vanilla in my coffee often.

Kimberly Lewis

Lunch Break

Atmosphere: 5

Food: 5

Service: 5

Grant Parker

Unfortunately, didn’t make the drink correctly

Karina V.

Several cars were in drive thru by 6-6:10 and the employees were not taking orders in the drive thru. The way their drive thru is set up we couldn't leave until the first person left . As we were leaving we saw employees workings and I checked hours they were suppose to be open .

Thomas A.

I'm here on vacations and I went to this store to get a couple of coffee's for me and my family and the cashier told me as soon as she saw my $100 bill that she won't take it and I ask her why? She say she juts wont to take it so I think this is a really bad customer service store.

Guadalupe-Anzaldua Ramos

Great place for a quick coffee and just the way you want it. Very friendly staff. I love stopping by while my boys are next door getting a haircut.

Kerry Stewart

I love it I drink delicious most mocha cookie crumble Frappuccino

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