Starbucks

8817 US 31 S, Indianapolis
(317) 885-7604

Recent Reviews

Greg Mccloud

Now that the unfriendly manager is going, their employees are all happier and friendlier.They treat me well there now. And I am an everyday customer

Atmosphere: 5

Food: 5

Service: 5

Mark Burgett

I’m so tired of places making there sandwiches look way better then they really are in photos. I had the Turkey Pesto Sandwich. Didn’t have hardly nothing on it and one slice of turkey. The photo makes it seem like it’s full of ingredients. So disappointed. Will never get food from Starbucks again. $8 for nothing and they want tipped for warming up something. What a joke!

Food: 1

David Davis

They made my drink wrong twice... after the second time I just left it on the counter i will never be visiting this establishment again

Atmosphere: 2

Service: 1

Joei Moore

Always a 15 outta 10 at Starbucks!

Atmosphere: 5

Food: 5

Service: 5

Cheyenne Burmeister

More than once I've gone later in the evening (I work night shift) and have been told a little after 8pm that they're closed. If that's true update the hours to reflect that change. If that's not true the employees should have to answer for closing up earlier than they're supposed to.

Atmosphere: 3

Food: 4

Service: 1

Dugan F

This Starbucks in Indianapolis is the worst one in the city the staff is unaware of their customers they could care less they do not try to welcome anyone they do not engage with customers at all this place is Halo and shallow and empty because of the staff sorry I call it like it is.

Atmosphere: 2

Food: 3

Service: 2

El Dog & Dad

Again great coffee but has a corporate feel to the place.

Atmosphere: 3

Food: 3

Service: 3

Christina Morris

Amazing as always. Cutest cups and sweetest staff. Have ti visit every time I'm around this area.

Atmosphere: 5

Food: 5

Service: 5

Robert Sparks

Went there for a meeting with my paint rep and only ordered my usual black coffee. It was good the lady at the counter was nice. I don't do Starbucks very often if at all so I don't have a lot to offer except for that basic

Atmosphere: 5

Service: 5

Nicole, Ashley “Nicole” Roy

All Nice people here( working and hanging out!) Friendly

Atmosphere: 5

Food: 5

Service: 5

Sydney Tom

I'm not sure what they do differently but, my order always comes out way better than any other Starbucks. The employees always have a smile on their face and make my day!

Food: 5

Service: 5

Recommended dishes: Pumpkin & Pepita Loaf

Jacob Surface

Fast and wonderful customer service. So nice!

Food: 5

Service: 5

Chris Bruner

Just witnessed an elderly male get completely destroyed verbally by the manager, over an incorrect order. I've witnessed this several times in Starbucks, and not just here. Customers are treated very poorly by the staff, in general. I don't know if Starbucks 'empowers' their ppl to not care about the customer, but wow... Lots of disrespectful young ppl that have no customer service skills whatsoever.Kid-friendliness: Not very kid-friendly at all, imo.

Atmosphere: 1

Service: 2

Jennifer Jones

This has to be the worst Starbucks. I was in a rush and tried to give this Starbucks another try. One this location is always out of something. I specifically asked for oatmilk. She gave me regular milk. My stomach is in knots. I ordered a Iced pumpkin chai latte with oatmilk. One pump of brown sugar and two pumps of vanilla. If you going to make my drink how you want to do it then I should not have to pay. The service at this location is trash. Horrible all around. Never going back. Worst part is I corrected it at the window and she act like she remade the drink and didn't.

Jessica Edwards

Rude management and zero customer service, charged $4 for water with a couple strawberries for looks for my 5 year old and informed me I would be paying $4 and it was impossible to add strawberrries for an additional charge they had to charge a whole latte and take everything off, then slammed the drive thru window in my face.

Atmosphere: 1

Food: 3

Service: 1

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