I understand that it’s a busy location, but some things stand out as adding to the frustration of waiting 30 minutes. The baristas were chatting so much with each other that the slowness was exponentially longer. One of the baristas barely said the name on the cup and no one could hear her. There was at least 20 bags of food and 15 drinks waiting for people. They should have stopped and called out the names again for those who may not have heard it the first time. Some people had been waiting for 40+ minutes. My drink ended up being wrong, but whatever. My biggest pet peeve is that the same barista touches all the drink at the top and not the middle. Her hands are all over everyone’s drinks. Disgusting. And no one cared.
Atmosphere: 1
Food: 2
Service: 1
Breanna Ott
Horrible service! Took 25 minutes to get a drink (iced matcha) and it was very poor quality
Atmosphere: 1
Food: 1
Service: 1
HuRriKane P
The only place that opens in Sunday afternoon. Staffs are kind and location is good
Atmosphere: 4
Food: 4
Service: 5
Travis Burns
This location in particular is painstakingly slow. It took 20 minutes to get through the line, mind you there was only six people in front of us. The employees move with absolutely no sense of urgency whatsoever. The lady who looks to be the manager appears as though she is totally uninterested in being here at all. This location desperately needs a manager who can get this location in order.
Atmosphere: 3
Food: 4
Service: 2
EVELYN IRIARTE
I wait for my latte for 20 minutes. They skipped my order and then I had to wait a long line for them to prepare my coffee.
Matt Balmer
Ordered a drink, went upstairs to get my things and checked out. Was back at Starbucks within 10 minutes. Waited 8 more then asked about my drink, and a woman told me that "that was like 30 minutes ago" and she had thrown it away. Thanks for wasting my time.
Sarah Hicko
Here for a convention. 10th in line- grilled cheese and a hot mocha. Got my sandwich at the 35 minute mark. Coffee arrived at 43 minutes. 5 people behind the counter- they were all very pleasant, but extremely slow.
Atmosphere: 1
Food: 2
Service: 1
Daniel Fehrenbach
My "hot" drink came at room
Atmosphere: 2
Food: 1
Service: 3
K Hopson
Their "sandwiches" have to be the worst I've ever tasted and charging $7-$8 should be criminal. All they do is take it out of the refrigerator and pop it into a microwave. The "turkey" was dry and the whole sandwich was so bad I tossed it. Shame on you Starbucks. Care about your brand and customers enough to serve decent food if you're planning to tap into that market because these sandwiches ain't it. All you're selling is a name and atmosphere
Heerlijk verblijf in het JW Marriott in Indy! ! We verbleven bij een groep die de Bears / Colts-game bijwoonde en de beste tijd hadden! De kamers waren erg mooi en schoon en de service was geweldig! We hebben wat gedronken bij de High Velocity, en het was top!
GMRIMidway
Het beste hotel in Indianapolis en als je naar Lucas Oil Stadium gaat, het beste hotel om te verblijven voor een wedstrijd! Het hotel is gunstig gelegen ten opzichte van alles en de service is top! Onze kamer had een prachtig uitzicht op de stad, het bed was ongelooflijk comfortabel en het personeel is superieur!
K2840DNmichaelc
Onze barman, Lori in de JW Marriott High Velocity Sports Bar, was de meest professionele en energieke persoon van de 20 + JW Hotels waar we hebben verbleven! Uitstekende klantenservice met een persoonlijke touch!
Camilla Zamboni
The worst experience I have ever had at a Starbucks. Extremely rude staff, to the point that it was enraging and off-putting. Too bad, because the hotel is lovely.
Atmosphere: 1
Service: 1
Andrea Cerutti
Very little choice for breakfast, total absence of yogurt and the like, very slow and disorganized in preparation
I understand that it’s a busy location, but some things stand out as adding to the frustration of waiting 30 minutes. The baristas were chatting so much with each other that the slowness was exponentially longer. One of the baristas barely said the name on the cup and no one could hear her. There was at least 20 bags of food and 15 drinks waiting for people. They should have stopped and called out the names again for those who may not have heard it the first time.
Some people had been waiting for 40+ minutes. My drink ended up being wrong, but whatever.
My biggest pet peeve is that the same barista touches all the drink at the top and not the middle. Her hands are all over everyone’s drinks. Disgusting.
And no one cared.
Atmosphere: 1
Food: 2
Service: 1
Horrible service! Took 25 minutes to get a drink (iced matcha) and it was very poor quality
Atmosphere: 1
Food: 1
Service: 1
The only place that opens in Sunday afternoon. Staffs are kind and location is good
Atmosphere: 4
Food: 4
Service: 5
This location in particular is painstakingly slow. It took 20 minutes to get through the line, mind you there was only six people in front of us. The employees move with absolutely no sense of urgency whatsoever. The lady who looks to be the manager appears as though she is totally uninterested in being here at all. This location desperately needs a manager who can get this location in order.
Atmosphere: 3
Food: 4
Service: 2
I wait for my latte for 20 minutes. They skipped my order and then I had to wait a long line for them to prepare my coffee.
Ordered a drink, went upstairs to get my things and checked out. Was back at Starbucks within 10 minutes. Waited 8 more then asked about my drink, and a woman told me that "that was like 30 minutes ago" and she had thrown it away. Thanks for wasting my time.
Here for a convention. 10th in line- grilled cheese and a hot mocha. Got my sandwich at the 35 minute mark. Coffee arrived at 43 minutes. 5 people behind the counter- they were all very pleasant, but extremely slow.
Atmosphere: 1
Food: 2
Service: 1
My "hot" drink came at room
Atmosphere: 2
Food: 1
Service: 3
Their "sandwiches" have to be the worst I've ever tasted and charging $7-$8 should be criminal. All they do is take it out of the refrigerator and pop it into a microwave. The "turkey" was dry and the whole sandwich was so bad I tossed it. Shame on you Starbucks. Care about your brand and customers enough to serve decent food if you're planning to tap into that market because these sandwiches ain't it. All you're selling is a name and atmosphere
Atmosphere: 5
Food: 1
Service: 5
Theyve got their stuff together!
Restaurantji Recommends
Heerlijk verblijf in het JW Marriott in Indy! ! We verbleven bij een groep die de Bears / Colts-game bijwoonde en de beste tijd hadden! De kamers waren erg mooi en schoon en de service was geweldig! We hebben wat gedronken bij de High Velocity, en het was top!
Het beste hotel in Indianapolis en als je naar Lucas Oil Stadium gaat, het beste hotel om te verblijven voor een wedstrijd! Het hotel is gunstig gelegen ten opzichte van alles en de service is top! Onze kamer had een prachtig uitzicht op de stad, het bed was ongelooflijk comfortabel en het personeel is superieur!
Onze barman, Lori in de JW Marriott High Velocity Sports Bar, was de meest professionele en energieke persoon van de 20 + JW Hotels waar we hebben verbleven! Uitstekende klantenservice met een persoonlijke touch!
The worst experience I have ever had at a Starbucks. Extremely rude staff, to the point that it was enraging and off-putting. Too bad, because the hotel is lovely.
Atmosphere: 1
Service: 1
Very little choice for breakfast, total absence of yogurt and the like, very slow and disorganized in preparation
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