Steak 'n Shake
10701 E Washington St, Indianapolis
(317) 895-0010
Recent Reviews
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Love SteaknShake steakburgers and fries and shakes!
I hate the Kiosk, customizing an order is a pain. A LIVE PERSON IS WAY BETTER
I was a little upset because my burger didn’t have the condiments I asked for. The fires were hot which were good but I was a little disappointed.
Best damn steak & shake I've had in 3 years across the Midwest. I'm not the only one who thinks so. My entire family and some friends make it a point to stop there anytime they're visiting me. The service is respectful and fast. Pride is taken in preparing our food. If you miss Steak & Shake like we had been, stop in and find out for yourselves. 🙂
The food was fast hot and delicious. The staff was super friendly and made it a very enjoyable experience. I love coming to this location it's better than all the rest!!!!!!
Wheelchair accessibility: They have an easy accessible ramp and plenty of handicap parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili 5-Way, Onion Rings, Chili Cheese Fries
So y’all give out receipts for free milkshakes, but then the email with the code never shows up even after checking spam and your manager says they can’t do anything without it? If you know the system doesn’t work, why are you still putting it on receipts? Stop wasting people’s time. Tf.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Garlic Steak Burger
Steak and Shake has gone downhill big time. A kiosk takes your order and asks for a tip before you are even served. And you have to get up to get your food. I'm not a huge fan of tipping for no service. And the food just isn't that great.
Atmosphere: 2
Food: 3
Service: 2
long wait on order, witnessed a worker kick people out of the dinning room because they were “too” busy. unbelievable service.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Bacon Cheeseburger, Garlic Steak Burger, BBQ Steak Burger
We stopped in for lunch. Service was fast. Staff were friendly. We ordered in the kiosk. In and out. Food was great!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger, Chili 5-Way, Chili Cheese Fries
Love the burget and frjes
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Food is always good here
Atmosphere: 3
Food: 5
Service: 5
Im posting because im bery surprised. Chain hasnt been great the last 10 years or so. I dont know if it's just this location, but the food was very good. Frisco melt bread got thicker. Ever their cheese cup is bigger now. Something a small coleslaw would come in.
Food: 5
Service: 5
The burger was soggy and falling apart. Gross.
Food: 1
Boy, I tell you what. I used to love Steak n Shake. I think most of us can probably agree that the quality of most locations declined pretty significantly 10 or 12 years ago and never really recovered. So, today at 5am I placed a mobile order ~10 minutes away. Not only did they bring it right out to me, but the guy was super nice, and the food is great. I didn't go in, but this was by far the best Steak n Shake experience I have had in over a decade. I hope you all are paying your employees decent wages because they are working hard with a good attitude and deserve good pay for it.
Food: 5
Service: 5
I used to work at steak ‘n Shake a while back. I stopped going there because the quality of the food wasn’t always great. We decided to take my grandchildren after trunk or treat. At first walking in I wasn’t too sure about the kiosk And no waitresses. did they prove me wrong? The surface was amazing. The quality of the food was amazing. We couldn’t have asked for a better experience at steak ‘n Shake.. Bobby, the name of the guy that helped us tremendously. Definitely going back.
Kid-friendliness: Great high chairs. My grandchildren are very picky eaters And they ate all of their food. Which says a lot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger, Frisco Sauce
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