Owner was very rude and degrading! Terrible customer service skills to be the owner of a business.
Service: 1
andrea evans
Owner was rude. Extremely rude, while attempting to impress a younger woman he was entertaining.
Atmosphere: 3
Food: 3
Service: 1
Amy Quinn
Best milk shakes in town!
J Fred
I haven't been to a Steak 'n Shake since they waited on you at the table. I have decided that I don't mind ordering at the kiosk and picking up the food at the counter. The new system eliminates the chance of a poor server. The food was good and the tallow fries are great. Both times I have been here recently, everything was very clean. The kiosk screens were even cleaned while we were there. Overall, it's not too much more than fast food but way better food!
Brian Bough
The ordering system is a bit confusing. The soda system is the pinnacle of not trusting your customers. The easy fix is bringing back wait staff. The self-service model doesn’t work. The burger and shake were good. Not sure what is up with the beef tallow fries—the fries actually weren’t any better than before.
Bada Bing!
Cannot resist the beef tallow fries. The best.
Atmosphere: 4
Food: 5
Service: 5
Service and Food is Great and restaurant its also clean
Atmosphere: 5
Food: 5
Service: 5
Can't comment on the Atmosphere I went thru the drive thru.
Food: 5
Service: 5
Why did we as a society start sleeping on steak and shake? Yall are missing out
Atmosphere: 5
Food: 5
Service: 5
Always happy hour shakes.
The food was hot and ready. I play some online order and it worked out perfect.
Atmosphere: 5
Food: 5
Service: 5
Burgers were very greasy... Buns were soaked. Frisco melt was good. Sweet tea was subpar.
Atmosphere: 3
Food: 3
Service: 4
The hell with Cracker Barrel
Atmosphere: 5
Food: 5
Service: 4
the food was good but the customer service was horrible, the manager was extremely rude.
Atmosphere: 1
Food: 3
Service: 1
The owner was extremely
rude
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Owner was very rude and degrading! Terrible customer service skills to be the owner of a business.
Service: 1
Owner was rude. Extremely rude, while attempting to impress a younger woman he was entertaining.
Atmosphere: 3
Food: 3
Service: 1
Best milk shakes in town!
I haven't been to a Steak 'n Shake since they waited on you at the table. I have decided that I don't mind ordering at the kiosk and picking up the food at the counter. The new system eliminates the chance of a poor server. The food was good and the tallow fries are great. Both times I have been here recently, everything was very clean. The kiosk screens were even cleaned while we were there. Overall, it's not too much more than fast food but way better food!
The ordering system is a bit confusing. The soda system is the pinnacle of not trusting your customers. The easy fix is bringing back wait staff. The self-service model doesn’t work.
The burger and shake were good. Not sure what is up with the beef tallow fries—the fries actually weren’t any better than before.
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