Steak 'n Shake
4501 S Emerson Ave, Indianapolis
(317) 786-2184
Recent Reviews
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This is the cleanest, freshest Steak ‘n shake i’ve been to. The GM came up and spoke to us and was super kind. Would definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Ordered 5 large fries and 5 cheese cups and this is how they came
Food: 4
Service: 2
Great food and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger
I haven't had Steak 'n Shake in so long as all of the ones near me closed.
It was just as I remember it! yum...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger, French Fries
I don’t know why I even bother to put a review I would put a negative because they are just rude the manager girl let them be rude and do or say nothing I won’t be returning to this location they keep the dinning area nasty they never doing their job it just disgusting all the times I have been there it been nasty one time I saw a young lady constantly cleaning table cleaning up dining but after I don’t see anyone doing anything I don’t won’t to ever eat there again negative stars for me will not be getting my service
Steak ‘n Shake has the best burgers ever. Shakes are delish. Customer service is great & they do their best to make sure customers are satisfied.
Atmosphere: 5
Food: 5
Service: 5
Too long of a wait for food pickup ordered ahead of time
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Steak Burger
Great service and food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger
Drive through.. Great service.. ok food..
Atmosphere: 4
Food: 4
Service: 5
The person who was taking our order was rude to start and then the employee who took our order handed us the wrong size drink. When he took our card he was also rude and had an attitude. After that we told the manager at the window that the person who took our order was rude and nothing was said. She was also rude and did not apologize for the other employees behavior. I only have 2 cupholders and they were arguing about taking the wrong drink back. I will never return and don’t come here for a good time they are rude and inconsiderate.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I sat in drive thru for 5 mins for them to tell me they can’t take my order because a group of cheerleaders came in. I found that rude knowing I have been sitting there.
Idell was the bestttt Omg she was so joyful and full of smiles she gave me fresh food and her attitude is one of a million everytime I come I expect to see her she needs higher pay because the at she treats customers is amazing
Atmosphere: 5
Food: 5
Service: 5
The food was great but I had to wait a little bit longer and I wanted to for a golden order because of all the pre-orders that people don't pick up no more
Parking: Emerson and 465
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger
Night shift staff is so rude and careless they need to change there staff
Atmosphere: 1
Food: 1
Service: 1
The staff on October 1st 2024 at 9:00 p.m. incredible would definitely come back to the steak 'n shake edit: went back didn't love it as much
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Steak Burger, French Fries
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