Subway

305 W Washington St, Indianapolis
(317) 267-9960

Recent Reviews

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Waylon James

They limit your toppings then want to charge extra for putting a regular amount on your sandwich. $10 for a six inch sub is what you end up with! Customer service is very poor too!!

Atmosphere: 1

Food: 1

Service: 1

Sean Hawk

Sandwich was OK - slim on the toppings/meat. Service was not nice or welcoming
They do not accept coupons - it's a franchise so they should

Atmosphere: 2

Food: 3

Service: 1

gillermo rivera

Mobile order picked up and the gentlemen seem like in a bad mood maybe because it was a BOGO deal idk I got home and both sandwiches were wrong made and the steak sandwich had barely any steak in it. Just seemed the way the sandwiches where made like they dint care ,don't come here find another subway .

Atmosphere: 4

Food: 1

Service: 1

Krenk Law

Terrible customer service. Service is slow and they denied the keys to my two y.o. To go to the bathroom. There is another subway close by. Just go there.

Atmosphere: 1

Food: 1

Service: 1

Izzy

Very friendly staff

Talitha Reis

Terrible customer service. Service is slow and they denied the keys to my two y.o. To go to the bathroom. There is another subway close by. Just go there.

Atmosphere: 1

Food: 1

Service: 1

Daniel Thomas

Always slow. Check the soda fountain before ordering, they are CONSTANTLY out of multiple things and most diet drinks. Just go to the one in PNC or circle center instead.

Atmosphere: 2

Food: 3

Service: 1

Christina Ryan

They don't honor ANY coupons, when I went to hand the lady my coupon she angrily pointed to a sign that said they don't accept a specific coupon, but apparently that means they don't take any. I have been here several times, staff is hit or miss. I don't think that I will return.

Atmosphere: 3

Food: 2

Service: 1

Recommended dishes: Subway Club

Anthony Lillig

I didn't ask for a receipt, so I didn't notice until later that he had charged me $30 for 2 sandwiches. I have learned my lesson. In general, Subway has been on the decline for decades. Their bread has consistency of cardboard. The only thing I get their anymore is the meatball sub, and the meatballs are starting to taste like more bread than meat.I desperately hope they bring back the spicy mustard, so I can justify adding an extra ?

Atmosphere: 1

Food: 2

Service: 2

Recommended dishes: Subway Footlong Cookie, Meatball Marinara

Devon Brown

They don’t honor national coupons, were out of several condiments/toppings, sandwich had stale bread, and they wouldn’t let someone order food for a homeless person. Carry out took longer than walk up

Atmosphere: 1

Food: 1

Service: 1

Autumn Ross

THEY DON’T ACCEPT COUPONS!!I was very disappointed today when I decided to treat myself to subway because I had a coupon. When I went to pay, they said they don’t accept coupons or anything promotions. I would have went to another subway if I knew this beforehand. This store needs to post signs that they do not accept coupons or any other promotion subway is doing.

Atmosphere: 1

Food: 1

Service: 1

Sienna Eby

sorry for the long review but there's so many bad things to say THIS WAS THE WORST SUBWAY IVE EVER BEEN TO.I went on the app and clicked thru the PARTICIPATING locations for the BOGO footlong deal. Upon pick-up, the owner came out to my car looking angry and stated that I should not order from this location again and said he's not doing the BOGO deal. I was shocked how rude he was acting but left and drove back home. I was at least looking forward to enjoying my sub but when I opened it I first noticed the bread was not correct and it wasn't even cut. I opened it up and NOTHING was correct about the sandwich. It had NONE of the veggies I ordered and also had NONE of the meat I ordered. IT ALSO INCLUDED ONIONS WHICH I AM ALERGIC TO. The other sub I got was also completely wrong. I gave him the benefit of the doubt thinking potentially he packaged the wrong order, and drove 30 minutes out of my way to go back to the store. I got back around 5:45 and the lights were off/door locked even though they don't close until 6. I was starving and upset about this so I stood outside and knocked on the door because I could see the man still inside. He hesitantly came over and started talking to me thru the door making gestures to leave but I stood there until he unlocked the door and came outside. I politely informed him that he had given me the wrong sandwiches to which he said he was sure they were mine. I told him there was chicken on these and both subs I ordered were salami, ham, pepperoni (not to mention all of the veggies/sauce/bread being wrong and the subs looking disheveled). He proceeded to act confused and cut me off to say "I thought you ordered chicken" although I literally had the receipt IN MY HAND and kept showing him. Also, he didn't even bother to open the sandwiches' or look at them which leads me to believed he already knew that he made the wrong sub. After several more minutes of him acting confused and arguing with me that he had made the sub right, I asked if he could remake the subs. He said no and gave us a refund. I then simply suggested he should let corporate know he wasn't participating in the BOGO deal so his location would not be listed on the app. He slammed the door in my face. A refund was quite literally the bare minimum that this man could have done after he yelled at me, made my sandwiches' incorrect, tried to argue that nothing was wrong, wasted my time, wasted my gas money driving back and forth, gave me food I am allergic to, and ruined my night. I am disgusted by the way this man acted and will never be returning to this location. Literally the worst owners and business' man I've ever dealt with! (ps. you don't have to be a business' owner if you aren't good at it)

Atmosphere: 1

Food: 1

Service: 1

Francisco Green

I went from the nearby Marriot to try to get something at this Subway using a coupon. Just a warning to others, this Subway does not accept Subway coupons.

Atmosphere: 3

Food: 3

Service: 1

d m

Doesn’t take

Food: 5

Service: 5

Matthew Ward

Everyone there was really nice and super

Atmosphere: 3

Food: 4

Service: 5

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