Subway
909 Indiana Ave, Indianapolis
(317) 974-0490
Recent Reviews
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Horrible. Got food poisoning after eating here. Not to mention the olives were absolutely spoiled. The bathroom was disgusting. There was feces all over the toilet, as well as no toilet paper. Very poor sanitation. By far dirty establishment. New management!
Atmosphere: 1
Food: 1
Service: 1
Sandwiches are $2.50 more than any other Subway in town. And there is no water on the fountain machine 🤔😕
Atmosphere: 1
Food: 5
Service: 5
The short lady with dark brown shoulder length hair was very rude to me while I was ordering. She kept mumbling under her breath that I should speak up. Sorry that this semester of college has been killing me and I work 7-9 hours a day on top of that. So yeah, I don't have much energy left to give but at least I wasn't rude to her. All I did was order one freaking sandwich.
Atmosphere: 1
Food: 4
Service: 1
The two Mexican women there are rude and act like they own the place, watching you and wat u drink even if u pay for one, it’s weird.and they don’t give u time to figure out wat u want on the menu, not gonna come there if I have to deal with that, like is this customer service now, smh
Atmosphere: 1
Food: 1
Service: 1
They never have time to answer the phone
Atmosphere: 1
Food: 1
Service: 1
How do we order sandwiches but can’t get ice water. SMH. There is never no parking during lunch but the thing that got me was they don’t have ice water no more
Atmosphere: 1
Service: 1
Great food, very poor service from one girl working. I ordered online, and came inside to pick it up, and they said they didn't see my order on their roster, correct store and everything. Blamed my bank, which makes no sense at all. They wanted some proof of order, such as an email or a bank statement. No problem. Pulled my bank statement up, and by then 2 customers came in and the woman working was taking care of them first. Sure. Waited on her to get it done. But the problem was, when she was finished with them, she deliberately ignored me from then on, and went to the other end to wait for more customers to come in, I guess? She was very rude and I think she is the same woman that other reviewers are complaining about. I waited several minutes - I wasn't dealing with that - until the manager noticed I was still there and he cordially made my order for me after seeing my bank statement while the girl ignored us both. Sandwich was great as usual, that manager usually makes pretty good, full subs without you needing to ask. I think the staff there are unfortunately very used to disrespect from customers and they do not get paid enough for that tbh, I've definitely been there, but I was only ever respectful when talking to the woman working, so I didn't see a reason for the cold shoulder. If someone is at your counter you can do the bare minimum and at least acknowledge them, y'know? Before I even got home, I got an email telling me they refunded me, so it turns out they had my order on file after all, too. Yummy sandwich, thank you to the manager for dealing with my trouble, and for the refund!
Atmosphere: 3
Food: 5
Service: 2
great service
Paid 13 dollars for a sub and was told I couldn't have a cup for water. Will not be back.
Atmosphere: 1
Food: 1
Service: 1
Never got my order!!!!!
Restaurantji Recommends
Went in to buy the red wine vinegar dressing to go with a sandwich I bought at another location and they would not even sell me any. Wow usually places will give them for free and they wouldn't even sell it.
Atmosphere: 1
Food: 1
Service: 1
only 2 stars, they raised prices. Subway sandwich is not worth $15!
They got my sandwich wrong and refused to make it right and it was for a person in a hospital and the manager I talked to was really
Atmosphere: 1
Food: 1
Service: 1
If I could give zero stars I would. The lady who put vegetables on my sandwich was the rudest person I have ever met. All I did was ask for extra toppings to be added because she didn't give enough. She started throwing toppings on my sandwich while glaring at me. Then she starts laughing at me and mocking me to her coworker. She clearly wasn't trying to be quiet about it either.
Atmosphere: 1
Food: 2
Service: 1
The workers were very polite service was fast store was extremely clean I will go there and recommend this place to anyone anytime
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club Footlong Pro Double Protein
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