I traveled to Indy from Michigan with our high school marching band. We ordered boxed lunches for our bus ride home. I worked with Neil at the Subway in the Hyatt Regency in Indy. He was very accommodating and flexible, especially when our band director decided to leave town a couple of hours early. Neil's staff came in early to work on our order to get it ready for our new departure time. They were very kind and helpful when we picked up the order. I would definitely order from them again and would recommend them to others.
Atmosphere: 5
Food: 5
Service: 5
Brad Green
The subway is like most. It’s a little difficult to find inside the PNC Bank building. They don’t appear to be public restrooms available, which is a problem after lunch. The bathroom required a key code and I didn’t have the code. My sandwich was very typical as expected and will return
Atmosphere: 4
Food: 4
Service: 4
brendon entwistle
You can order the same thing 3 days in a row and pay a different price each time. They let food get old, hard, and/or squishy. I could go on for a while. Let's just say that I work across the street and I am done eating there after today's rock hard meatball experience.
Atmosphere: 2
Food: 1
Service: 1
Sherry Urbanski
So glad to be able to afford a foot long Sammie. $9.99 with chips and a drink. Lunch affordable again 😜
Atmosphere: 2
Food: 4
Service: 4
Karishma Patel
truly the best subway I’ve been to, service was spectacular and employees were very kind! highly recommend dining here!
Atmosphere: 5
Food: 5
Service: 5
Roneshia Smith
Had a variety of subs for a farewell party and they were a big hit. Plenty of condiments, good quality, and nice presentation. The spicy wheat was the star of the show and the cookies tasted like they were just baked right there on the spot. 10/10 highly recommended for any event.
Atmosphere: 5
Food: 5
Service: 5
Stephanie Smilko
They are never open to accept DoorDash orders which is the main reason most people order from here it's absurd.
Atmosphere: 1
Food: 5
Service: 1
A R
Very disappointed in my food. I was in the hotel for a week for a conference. On Friday the 17th, I ordered 2 sandwiches on the mobile app as I was leaving to go home. So I order and go pick up. I noticed right away that they weren't warm (I ordered toasted on both sandwiches) which is no biggie as I know heat doesn't last. I didn't get to look at my food until about 15 minutes later when my ride arrived. When I opened our sandwiches, I noticed right away they were wrong. Ordered: Toasted Herbs and cheese bread for both sandwiches Pepper jack cheese for both sandwiches Mustard, mayo and sweet onion on 1. What I got: Cold bread (you can tell it was not put in toaster) Plain bread for both No cheese on either sandwich Only mayo on the 1. I'm not 100% sure what else was wrong with the other sandwich as my husband didn't really care. He was just hungry. I go to this hotel every year for a week, I've been to this subway before and they aren't exactly pleasant there. If they don't like their job, then they need to go find one that they will be nice and better at.
Parking: Parking is a nightmare unless you valet with the hotel.
Wheelchair accessibility: If you come in any of the 3 side doors, there are no automatic doors. The doors where the valet are is automatic.
Atmosphere: 1
Food: 1
Service: 1
Jerricka Kennedy
Freshest bread I’ve ever had at a subway! Store is very very clean!! Staff is always nice!!
Atmosphere: 5
Food: 5
Service: 5
Kirk Hawkins
Cleanest and most efficient subway I’ve been to! Shoutout to the staff that took care of my family and I for 3 days!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Miss Vickie's Jalapeno Chips, Southwest Chipotle Chicken Club
Management is a cheapskate. The soda fountain has barely any carbonation. About a third of the time they are out of brown sandwich bags. Bread oven running on fumes for 6 months. Go somewhere else.
Atmosphere: 2
Food: 1
Service: 2
Mark
My go to for a quick bite.
Atmosphere: 5
Food: 5
Service: 5
Sean Smith
Ordered through door dash. Advertised as open until 1am. Ordered at 12:05. Showed up at 12:15 to find doors locked. Neither I or door dash could get them to answer their phone. Waste of 30 minutes of my life trying to figure out what the hell was going on. Bad form subway...
Atmosphere: 1
Food: 1
Service: 1
Ray Chen
Ordered the 6 inch club on white. Found a long hair in the sandwich.
I traveled to Indy from Michigan with our high school marching band. We ordered boxed lunches for our bus ride home. I worked with Neil at the Subway in the Hyatt Regency in Indy. He was very accommodating and flexible, especially when our band director decided to leave town a couple of hours early. Neil's staff came in early to work on our order to get it ready for our new departure time. They were very kind and helpful when we picked up the order. I would definitely order from them again and would recommend them to others.
Atmosphere: 5
Food: 5
Service: 5
The subway is like most. It’s a little difficult to find inside the PNC Bank building. They don’t appear to be public restrooms available, which is a problem after lunch. The bathroom required a key code and I didn’t have the code. My sandwich was very typical as expected and will return
Atmosphere: 4
Food: 4
Service: 4
You can order the same thing 3 days in a row and pay a different price each time. They let food get old, hard, and/or squishy. I could go on for a while. Let's just say that I work across the street and I am done eating there after today's rock hard meatball experience.
Atmosphere: 2
Food: 1
Service: 1
So glad to be able to afford a foot long Sammie. $9.99 with chips and a drink. Lunch affordable again 😜
Atmosphere: 2
Food: 4
Service: 4
truly the best subway I’ve been to, service was spectacular and employees were very kind! highly recommend dining here!
Atmosphere: 5
Food: 5
Service: 5
Had a variety of subs for a farewell party and they were a big hit. Plenty of condiments, good quality, and nice presentation. The spicy wheat was the star of the show and the cookies tasted like they were just baked right there on the spot. 10/10 highly recommended for any event.
Atmosphere: 5
Food: 5
Service: 5
They are never open to accept DoorDash orders which is the main reason most people order from here it's absurd.
Atmosphere: 1
Food: 5
Service: 1
Very disappointed in my food. I was in the hotel for a week for a conference. On Friday the 17th, I ordered 2 sandwiches on the mobile app as I was leaving to go home. So I order and go pick up. I noticed right away that they weren't warm (I ordered toasted on both sandwiches) which is no biggie as I know heat doesn't last. I didn't get to look at my food until about 15 minutes later when my ride arrived.
When I opened our sandwiches, I noticed right away they were wrong.
Ordered:
Toasted Herbs and cheese bread for both sandwiches
Pepper jack cheese for both sandwiches
Mustard, mayo and sweet onion on 1.
What I got:
Cold bread (you can tell it was not put in toaster)
Plain bread for both
No cheese on either sandwich
Only mayo on the 1.
I'm not 100% sure what else was wrong with the other sandwich as my husband didn't really care. He was just hungry.
I go to this hotel every year for a week, I've been to this subway before and they aren't exactly pleasant there. If they don't like their job, then they need to go find one that they will be nice and better at.
Parking: Parking is a nightmare unless you valet with the hotel.
Wheelchair accessibility: If you come in any of the 3 side doors, there are no automatic doors. The doors where the valet are is automatic.
Atmosphere: 1
Food: 1
Service: 1
Freshest bread I’ve ever had at a subway! Store is very very clean!! Staff is always nice!!
Atmosphere: 5
Food: 5
Service: 5
Cleanest and most efficient subway I’ve been to! Shoutout to the staff that took care of my family and I for 3 days!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Miss Vickie's Jalapeno Chips, Southwest Chipotle Chicken Club
Restaurantji Recommends
My go to for a quick bite.
Atmosphere: 5
Food: 5
Service: 5
Management is a cheapskate. The soda fountain has barely any carbonation. About a third of the time they are out of brown sandwich bags. Bread oven running on fumes for 6 months. Go somewhere else.
Atmosphere: 2
Food: 1
Service: 2
My go to for a quick bite.
Atmosphere: 5
Food: 5
Service: 5
Ordered through door dash. Advertised as open until 1am. Ordered at 12:05. Showed up at 12:15 to find doors locked. Neither I or door dash could get them to answer their phone. Waste of 30 minutes of my life trying to figure out what the hell was going on. Bad form subway...
Atmosphere: 1
Food: 1
Service: 1
Ordered the 6 inch club on white. Found a long hair in the sandwich.
Atmosphere: 2
Food: 3
Service: 4
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