Subway

7735 Brookville Rd, Indianapolis
(317) 358-8452

Recent Reviews

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Amar Dhami

I came in today after a couple of months and was happy to see new faces. I was told the place is under new management. The place was cleaner and the food was fresher and very yum. Customer service was on point. Will start coming here more often.

Victoria Bach

I have gone here numerous times hoping the customer service would be better but it is not. Every time I walk in I feel like I’m interrupting their “personal time” and they aren’t welcoming at all (usually met with a huff or roll of eyes). The subs are made with no care and hardly any toppings. I have to ask for extra lettuce almost every time. The atmosphere is usually pretty clean and the food has been good, it’s the customer service that makes me not want to ever return or recommend to anyone.

Karen Loucks

Great Subway! Order was exactly I asked for.

jason r

I did a mobile order to pick up on my lunch break. I arrive five minutes early and still ended up waiting 20 minutes for my food then when I get back to work and open my sandwich, it was barely wrapped, and all the toppings were outside of the sandwich. On top of that, I specified light on a few different ingredients and the guy put extra pepper extra mayo, extra mustard. I don’t know if he was agitated because I was obviously not happy about having to wait my whole lunch break for food that should have been done before I arrived.The sandwich was nasty af and it’s in the trash

Scott Chaplinski

They have two employees but the woman isn’t doing anything. The guy is making sandwiches, taking money, doing everything, but at an incredibly slow pace.

I asked for onions, he put a giant ridiculous handful on my sandwich. The Mountain Dew is out but I can’t ask him to fix it since there’s 8 customers in line and he’s making an average of one sandwich every 5 minutes.

This sandwich is disgusting and I want my money back.

Devon Rachelle Carter

Clean, fast and was friendly. Only issue I had was I asked for a cup of ice and was charged for a pop.

D Summ

Nice staff

Mom Of3Great

I stop be here in the evening on the way home (live in Franklin Township, so its convenient enough). This used to be a decent Subway, despite its location, not anymore! Its run down looking, needs a serious deep cleaning everywhere!! Bread was so hard!! Veggies were not bad, fresh for the most part. Employee was friendly but hard to understand. Besides the filth and hard bread, my biggest complaint is the 'tip' option on the card reader pad. I selected 'no tip' then used the tap function for my debit card. After leaving I thought the amount seemed high for 2 subs only. Looked on receipt and it shows I gave a $4.07 tip!!! WTH!!! This needs to be removed from their card reader pad!!! Why on earth is this even a thing for a Subway?! Now we are asked to tip at a fast food place?! And why did it even happen after I selected 'no tip'?! I'm done! Will NOT return!!!

Rampage Azee

One of the worst subways ever..they didn't know how to make sandwiches and also put less protein..

travis henderson

There were two different occasions I visited this location where a young lady (each time a different crew member) seemed to be having a mental health crisis. One a young man was helping me and the young lady was literally losing her mind filling online orders. So bad that she dropped a sandwich on the ground as she was flinging it out of the toaster oven. Another time, a different lady was throwing herself around, didn’t greet me and was completely insufferable. I almost walked out. I haven’t been to this location since. Both instances were within two weeks of each other.

Justin Jones

White Bread was burnt chicken was cold after asking to make sure it was cooked to be hot the cookies was hard as a rock food was horrible service was good

Food: 1

Service: 5

Joshua Williams

Did an online order for lunch today. I went and picked it up and when I returned to work to open it this is what was given to me. The top of the bread was hard as a rock and burnt to a crisp. If I am going to pay for food, I would like to be able to eat it!

john fid

I'm still not sure what happened. ordered online, picked up early. I was there while she made the sandwich. The bread, it may not have been cooked completely but I couldn't tell because the amount of Ranch dressing Which is weird because I didn't want any dressing But she asked me if I was sure. I told her I like the ranch dressing but the peppercorn was too hot. She said she had plain Ranch dressing. So I said wonderful and I got it. She put so much Ranch that you could taste nothing. There was pepper all over my sandwich.I don't know if it was from the ranch or if she peppered it. After 4 paper towels. I attempted to eat the sandwich. It was truly awful. All I could taste was pepper and ranch. I told her I can't handle pepper. I just don't understand what happened here. Why? Why.

Food: 1

William Boucher

Total rip-off order double meat didn't even seem like single meat go somewhere else

Atmosphere: 1

Food: 1

Service: 1

Steve Baker

Clean store, excellent service. Good job.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Subway Club Footlong Regular Sub

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