If i could put this in negative stars i would! Came in with my wife and she ordered a sandwich she customized to have black olives. The server misheard and added black pepper, which my wife is deadly allergic to. We kindly asked if they could remake the sandwich and they refused with an extremely unprofessional attitude. Both servers claimed the mistake was not their problem and they refused to fix the minor problem. We will NEVER come back to that establishment. If we could sue for the childish behavior and the fact that they could’ve put my wife in the hospital i most definitely would. It was a short dark man and a taller lighter toned man with a big beard behind the counter. If i was the manager I would’ve fired them on the spot for this interaction! Do better with who you hire.
Atmosphere: 1
Food: 1
Service: 1
Jawad Ali
Excellent service and cookies are always tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap, Cookies
Ehab AbuIssa
Very rude! Ordered on the app (Buy one Get one) and I found that there aren’t adding everything to the sandwiches and when I asked they said you’re paying $10 to get all of that? And when I said that the other location is better they told me then why you came!!
Atmosphere: 1
Food: 1
Service: 1
Jennpooh Shakii
This location at 600. Whatever the address is in Sunnyside by the Kroger‘s in Lawrence do not ever go here they are scammers who take money from little children 12 year old children. They lied to and do not cannot understand one word of English and then they blame you take your money will tell you they will not give you a refund and lie to you and scam you out of all the money. I almost had to call the police over 45 dollars because they tried to scam my 12 year old son be careful do not go to this location or you will have problems believe me they are terrible, terrible business owners and should be shut down, I filed a complaint with a Better Business Bureau and OSHA so they can go out there and all of this. Remind y’all everyone who read this this was over four dollars so that tells you how bad of an experience that this was they lied to my 12 year old son took his money, said that they did not have kids meals at this location when you go to their website at this location. It literally showed you all the kids menu options. They lied every single subway has a kids menu my children eat at Subway since they’ve been babies and that’s in subway been open for decades. I have never been to a subway that says they do not provide kids meals OK and then even if they didn’t, why would you take my child’s Money Not give him a refund and yelled yelled at us in the store like we were wrong after we paid money and they gave us the wrong thing. Be careful this all the type of people you do not want to spend your hard earned money on. They do not deserve any business. They deserve to have this door shut down .
Atmosphere: 1
Food: 1
Service: 1
Chris Miller
Manager was rude to customers and other employees. 0 stars for customer service/relations. I will not go back to this location. ?
Atmosphere: 1
Food: 1
Service: 1
Irving Martinez
Doesn’t accept coupons ?? pricy for 3 foot long subs is 40 dollars
Atmosphere: 1
Food: 1
Service: 1
Jesse Smith
Great service friendly people. Recommend if you’re in area
Atmosphere: 3
Food: 5
Service: 5
Brian Aka BKI32 good
Black piece of looks like mold in my cup from the ice machine they have. Employee tried to say it was being cleaned, no sign on it, and not one of the two employees stopped me from getting ice or said it was being cleaned. First and last time at this Subway. Gross and disappointing.
Atmosphere: 2
Food: 1
Service: 2
Jasmine Fleming
I come to this location once a week, the Subway worker was very very rude to my Mother just now. I have NEVER experienced that type of behavior ever from anyone especially for my Mother to come in here with me today, I couldn’t believe that he told us to go back to our country
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Cookies
Shanique Lanier
I stopped in for lunch and was able to get a nice onion teriyaki chicken salad. It was fresh. The three cookies were yummy too raspberry cheesecake, white macadamia nut and chocolate chip.
very rude and disrespectful I called the store several times left two messages and had to end up going back to the store after I was able to get a ride. When arriving at the store, they did not want to make my sandwich after I complained my sandwich had hair in it, very bad customer service it’s not like I was asking for my money back. I w, very bad customer service it’s not like I was asking for my money back. I was asking for them to make my sandwich over respectfully will not be going to that subway ever again. as asking for them to make my sandwich over respectfully will not be going to that subway ever again.
Service: 1
HUSAM FAHMAWI
the Manger want to physically fight me I have it on tape kept this his store he is not worrying about home office,gave bad service so I asked if I could see Manger he said he is I asked for home office phone number he said that is his location.this sunny side location other subways are great.
Atmosphere: 1
Food: 2
Service: 1
Adam Winston
The staff here are very kind and welcoming, also the fact that every time I order a sandwich here it's always top notch as if Gordon ramsay himself made it! I love this place with my whole heart and coming here is the best! ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Sorelle Neal
Love this location. I’ve only been here twice, but the employees are always nice and smiling.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Subway Club
Candice R
It was very clean and the guy was really nice and professional
If i could put this in negative stars i would! Came in with my wife and she ordered a sandwich she customized to have black olives. The server misheard and added black pepper, which my wife is deadly allergic to. We kindly asked if they could remake the sandwich and they refused with an extremely unprofessional attitude. Both servers claimed the mistake was not their problem and they refused to fix the minor problem. We will NEVER come back to that establishment. If we could sue for the childish behavior and the fact that they could’ve put my wife in the hospital i most definitely would. It was a short dark man and a taller lighter toned man with a big beard behind the counter. If i was the manager I would’ve fired them on the spot for this interaction! Do better with who you hire.
Atmosphere: 1
Food: 1
Service: 1
Excellent service and cookies are always tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap, Cookies
Very rude! Ordered on the app (Buy one Get one) and I found that there aren’t adding everything to the sandwiches and when I asked they said you’re paying $10 to get all of that? And when I said that the other location is better they told me then why you came!!
Atmosphere: 1
Food: 1
Service: 1
This location at 600. Whatever the address is in Sunnyside by the Kroger‘s in Lawrence do not ever go here they are scammers who take money from little children 12 year old children. They lied to and do not cannot understand one word of English and then they blame you take your money will tell you they will not give you a refund and lie to you and scam you out of all the money. I almost had to call the police over 45 dollars because they tried to scam my 12 year old son be careful do not go to this location or you will have problems believe me they are terrible, terrible business owners and should be shut down, I filed a complaint with a Better Business Bureau and OSHA so they can go out there and all of this. Remind y’all everyone who read this this was over four dollars so that tells you how bad of an experience that this was they lied to my 12 year old son took his money, said that they did not have kids meals at this location when you go to their website at this location. It literally showed you all the kids menu options. They lied every single subway has a kids menu my children eat at Subway since they’ve been babies and that’s in subway been open for decades. I have never been to a subway that says they do not provide kids meals OK and then even if they didn’t, why would you take my child’s Money Not give him a refund and yelled yelled at us in the store like we were wrong after we paid money and they gave us the wrong thing. Be careful this all the type of people you do not want to spend your hard earned money on. They do not deserve any business. They deserve to have this door shut down .
Atmosphere: 1
Food: 1
Service: 1
Manager was rude to customers and other employees. 0 stars for customer service/relations. I will not go back to this location. ?
Atmosphere: 1
Food: 1
Service: 1
Doesn’t accept coupons ?? pricy for 3 foot long subs is 40 dollars
Atmosphere: 1
Food: 1
Service: 1
Great service friendly people. Recommend if you’re in area
Atmosphere: 3
Food: 5
Service: 5
Black piece of looks like mold in my cup from the ice machine they have. Employee tried to say it was being cleaned, no sign on it, and not one of the two employees stopped me from getting ice or said it was being cleaned. First and last time at this Subway. Gross and disappointing.
Atmosphere: 2
Food: 1
Service: 2
I come to this location once a week, the Subway worker was very very rude to my Mother just now. I have NEVER experienced that type of behavior ever from anyone especially for my Mother to come in here with me today, I couldn’t believe that he told us to go back to our country
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Cookies
I stopped in for lunch and was able to get a nice onion teriyaki chicken salad. It was fresh. The three cookies were yummy too raspberry cheesecake, white macadamia nut and chocolate chip.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
very rude and disrespectful I called the store several times left two messages and had to end up going back to the store after I was able to get a ride. When arriving at the store, they did not want to make my sandwich after I complained my sandwich had hair in it, very bad customer service it’s not like I was asking for my money back. I w, very bad customer service it’s not like I was asking for my money back. I was asking for them to make my sandwich over respectfully will not be going to that subway ever again. as asking for them to make my sandwich over respectfully will not be going to that subway ever again.
Service: 1
the Manger want to physically fight me I have it on tape kept this his store he is not worrying about home office,gave bad service so I asked if I could see Manger he said he is I asked for home office phone number he said that is his location.this sunny side location other subways are great.
Atmosphere: 1
Food: 2
Service: 1
The staff here are very kind and welcoming, also the fact that every time I order a sandwich here it's always top notch as if Gordon ramsay himself made it! I love this place with my whole heart and coming here is the best! ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Love this location. I’ve only been here twice, but the employees are always nice and smiling.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Subway Club
It was very clean and the guy was really nice and professional
Atmosphere: 5
Food: 5
Service: 5
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