sweetgreen
8702 Keystone Crossing, Indianapolis
(317) 676-7900
Recent Reviews
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Got violently ill the last 2 times my work paid for this pig slop. Nice that it comes with a side of boots to lick.
I'm writing a review about this company..I was hired to work at the Shelby township location .I'm much older then all of the employees I feel because of my age I had a target on my back .please don't support this company by buying their food. They don't support people over the age of 50 to work for them .and they hire employees that are all best friends that is a disvantage for new employees coming in the company to work .I had told the manager at the Shelby township store I didn't really think mean girls and men didn't exist anymore but they are mean girls
My advice is to just pick another restaurant. I love Sweetgreen and have had great luck ordering it in other cities. Sadly, there are too many issues with this particular location to make it worth ordering from. These issues are pervasive and have not been fixed, despite giving the restaurant many chances over many months. I checked my app, and I have ordered from them fourteen times over the past year. Of these, there were only two times when the order was correct.
The main problem is that ingredients are virtually always missing from the salads. I am only listing issues I’ve had with the restaurant’s preparation of the meal, none of this is Doordash’s fault; they don’t make the food.
Issues have included them only filling the bowl half-full, swapping out ingredients like arugula for romaine, not putting in the protein or swapping proteins with no explanation. A salad was completely missing salmon once, which is crazy because it was supposed to be a protein bowl. One time they put blackened chicken in instead of steak, which I didn’t really mind, (at least they put in something) despite having paid more $$ to have the steak. One other time they put in chicken, but only three pieces. They almost ALWAYS do not include the slices of bread with the order, though I double and triple check that I’ve selected it to be included. There are often missing dressings.
You can count on there always being at least 2-5 completely missing ingredients. It doesn’t seem to matter if I’ve paid extra money for them, or if they are part of the “base” salad order…there is genuinely always something wrong with the salad. At least when you are in-person you have the ability to take the salad back up when it’s incorrect. I’m not a picky “Karen” type that looks for issues in anything; I would not care if I got a salad that was basically what I ordered with a few modifications (maybe they ran out of apples or something similar…I wouldn’t care). When you’re paying a premium, and even EXTRA for additional ingredients, and they are missing, and the salad is unrecognizable, it just completely loses its value and doesn’t make sense to order.
Luckily there are no allergic issues in my household, so no one is going to have a health scare when they decide to make creative choices with a Harvest Bowl and throw in random ingredients. Honestly, I would prefer it if that was the case instead of the alternative; just getting a salad that is basically greens with nothing on top. That has happened twice, and it sucks. Like, why didn’t I just go buy a bag of Spring Box from Harvest Market?
I will never order from this restaurant if I am not in-person to visually see that I am getting the thing I am ordering. I hate even writing this, because I love Sweetgreen so much. I just wish this location could do what so many other Sweetgreen restaurants have been able to do successfully, and what makes this chain worth even spending the money on: making delicious salads correctly for consumers who want a healthy alternative.
Atmosphere: 4
Food: 3
Service: 2
Rude employees. She threw the bowl across the counter at me. I was waiting for the steak to be done, had already paid and they kept serving people behind me once the steak was ready. Horrible customer service here. Won’t come back to this one.
Atmosphere: 1
Food: 3
Service: 1
Night shift has a lot of attitude, I came in to place an order over 4 days ago, about 10 minutes before closing and I just got stared down I said hello to a Latino young lady and she just turned her nose up at me , I did not feel welcomed, I will not be returning
Atmosphere: 1
Food: 4
Service: 1
Freya & Kyra made a great lunch. Much appreciated.
Atmosphere: 5
Food: 5
Service: 5
First time there yesterday. Delic!! Staff was Fabulous!! Especially Ashley!!
Your food was great 10/10 but the employees that you have working for your company are not good they made the atmosphere Uncomfortable super rude for no reason I won’t be coming back to this location. I’ll go to Carmel instead, but other than that your food is great.
Atmosphere: 1
Food: 5
Service: 1
Great food. Lol @ whoever sold the stock at the bottom
Encontramos un gusano caminando tranquilamente en nuestra ensalada.
Restaurantji Recommends
As a former SG shareholder and lunch-time regular, the Sweetgreen situation is tragic. This place used to be great and my go-to lunch spot (3-4 times/week). The quality of food and service has slowly declinded over the last year, coinciding with the stock price. Due to this, Sweetgreen has fallen from my weekly lunch spot rotation and my portfolio. I'm out.
Atmosphere: 4
Food: 2
Service: 2
Decent healthy option, have enjoyed building my own bowls, each time every different crunchy topping option I have gotten has been stale unfortunately.
Atmosphere: 4
Food: 4
Service: 4
Very rude service. Out of several ingredients at 6:45 pm on a Saturday and the people working could have cared less. $19 for a salad - they really should have all the ingredients available or at least ask me if I can wait a few minutes until they could restock.
Atmosphere: 4
Food: 3
Service: 1
Karma was AMAZING & a fresh breathe of air 🤩 food was delicious. I’ll definitely be back soon.
Atmosphere: 5
Food: 5
Service: 5
Today was my first time at Sweetgreen and it’s was a top tier experience! Karma & Caitlyn weee extremely helpful. I have a visual impairment and both ladies were patient with me, they went over the menu + helped me create a custom salad that was delicious! They identified each food item for me to help me choose the right options for myself. Overall this was a 10out of 10 experience and I can wait to double back.
Atmosphere: 5
Food: 4
Service: 5
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