Taco Bell
6957 W 38th St, Indianapolis
(317) 291-8332
Recent Reviews
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No cashiers in the front, forcing me to use their tablets to order. I am taller than most And the tablets were very low for me.
I had to ask multiple times for a receipt. I had to ask multiple times for my drink. Loud and loose children.
Atmosphere: 2
Food: 4
Service: 1
Terrible service, every time I keep quiet, a brunette who is there giving orders treats me extremely badly. What an ugly character, she always treats me badly.
Atmosphere: 1
Food: 1
Service: 1
i got the number 7 meal and a side of nacho fries. the fries werent even fresh… and before the worker even handed me my soda i knew something was wrong with it because the Baja mountain dew barely had color. waste of money.
Food: 2
Service: 3
Absolutely terrible. Stopped by to get a drink and use the bathroom and the sign posted said open 24 hours 7 days a week and the lady tells me closed.
Atmosphere: 1
Food: 1
Service: 1
Place is an absolute joke! Went there in the morning at 8:00 a.m. to try to get a drink and use their restroom and they tell me they're closed but their sign says 24 hours open for every day all week. So I didn't get to use the restroom or get a drink and when I explained to the lady through the door that I just needed to use the restroom then she still continued to tell me they were closed but a group of them are all sitting back on their phones in the kitchen. Taco Bell is nothing but a shame to the food industry.
Atmosphere: 1
Food: 1
Service: 1
Custom service sucks, and food sucks wont come back here
Atmosphere: 1
Food: 1
Service: 1
I went there and my food was amazing and had a light atmosphere but since I had my flashlight on because of how dark it was outside someone said that if I'm taking pictures of anyone without permission they'll get me arrested even though I wasn't taking any pictures
Atmosphere: 5
Food: 5
Service: 4
I wouldn’t recommend ordering during Night time, long wait time, incorrect order, and not the best service.
I think the picture speaks for itself. There's more burrito on the wrapper than inside the tortilla. You have to put effort into being this bad at your job.
Atmosphere: 3
Food: 1
Service: 3
Store states it is open 24 hours. Arrived about 5pm on July 7, 2025 and the store is closed! No dining room, no drive-thru. Poor service.
Service: 1
Restaurantji Recommends
Placed an order through the app for in store pick up. Despite signs all over the doors claiming they open 24 hours the employee started screaming the weren’t open when I walked in. Said I was there to get my online order and was told I had to go through the drive up window. Fine, wait in line to get to the window to be told they don’t have my order. So basically I’m out my money and will not use this store again despite it being close to my house.
Atmosphere: 1
Food: 1
Service: 1
I don’t understand how this place is still open, went for lunch around 11:35 places an online order and get to the store to be told they are closed and have been since.. worse place anymore and just keeps going down more and more with food and customer service…
Atmosphere: 1
Service: 1
The worst customer service ever placed a online order went to the location food wasn’t ready after 45 minutes ladies that worked in the drive through didn’t even acknowledge me worst customer service ever
Hispanic “manager” that’s working today at 1230pm on 5/16/25 is VERRY rude. Only giving 1 star because I had to in order to leave a review. Refused to give her name, refused to answer questions, just mean and rude all together. Go to a different location. Food is always cold and nasty here anyways! Do better with who you hire as a “manager” Taco Bell!!
Superior customer service far exceeds expectations. Clean restaurant, fast production, accurate to order, and quality ingredients. Kind assistance and knowledgeable team.
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