Taco Bell

5260 E Southport Rd, Indianapolis
(317) 791-4156

Recent Reviews

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Buddy

Have been a customer here for the last year visiting once a week. Seems like the rudeness is up and service is down. Hire some new employees!

Atmosphere: 4

Food: 4

Service: 1

Chris Davis

Whole line of cars...waiting waiting waiting....no one....pull to window....some sloppy, rude woman comes to the window...AT SEVEN 59 and says, we don't open till 8

I get your life sucks, hence working taco bell drive.....but it sucks because u suck as a human....grow up....act like an adult....amazing things will happen.

Atmosphere: 1

Food: 1

Service: 1

Justin Stephenson

Wish I could give zero or negative stars. A simple order was made overly complicated and everything on the order was a wrong. Not one item was made correctly or missing entirely. Went back twice due to missing items and when we got home found the remaining items were also all made wrong. I'm not saying we got the wrong order the items were just a sloppy missing mess. Glad the new location is opening down the road I will no longer go to this location.

Atmosphere: 1

Food: 1

Service: 1

mark g

The guy was rude. And he was working on the casg register and went back and start cooking food . Didn't wash his hands or put on gloves. Just started wrapping raw food

Parking: Parking is small and cramped

Atmosphere: 1

Food: 1

Service: 1

Alexus Scott

The manager is very rude a liar I asked for a higher manager because she pretended like she couldn’t give me the information I needed. She said she was the higher manager and she don’t have no numbers. She don’t have nobody else I can call. The food is always wrong or cold you have to wait 20 min for 3 things they run out of meat and everything else but bean very often I would not recommend very poor quality

Atmosphere: 1

Food: 1

Service: 1

Jayson M

Just what u get anymore from taco bell just isn't worth the price. It like a spoon full of meet for 2 bucks come on

Atmosphere: 3

Food: 2

Service: 5

Recommended dishes: Soft Taco, Tacos, Quesadilla, Bean Burrito, Guacamole, Salsa, Cinnamon Twists, Mtn Dew

Nicholas Hoagland

The food was average and the staff was polite, but they have a robot taking orders. I asked the staff if they'd gotten a raise, they said no. The food didn't get cheaper. Is this why the food prices are so high? So they can develop technology to replace workers? Taco Bell is on the list of I will never eat there again. You don't appreciate your staff and you don't respect your customers

Atmosphere: 1

Food: 3

Service: 2

Alex “AlexfromIndy”

Worst service ever. Waited well over 20 minutes for food that was horrible. There were others there who had a longer wait. Never again.

Atmosphere: 2

Food: 1

Service: 1

Kyle Thomas (greyspot)

Breakfast is cold when they are actually open on time. Other taco bells don't have this problem.

I saw an employee walking in, close to 7;10. I asked her when they open.

"7 if everyone is here on time"

They need new morning shift employees.

Since they open later than surrounding establishments, if I try for Taco Bell I won't have time to go anywhere else if they aren't open. And if I actually want breakfast but it's a crapshoot whether they will actually be open or not, it's not worth coming back. Just go somewhere else for breakfast. This place is great on any other shift.

Update: left my initial review 5 years ago. Nothing has changed. Show up at 7:20 a.m. with nobody answering the drive-thru. I pull up and ask when they open. Usually 7:00 a.m., but not today. My bad, should have learned by now.

Ingrid Johnson

Love my tacos

Atmosphere: 5

Food: 5

Service: 5

Kristee Kelly

This store is literally the best Taco Bell I've been to. I usually have a difficult order ((take off stuff & add others)) It was made wrong, however, when I called - I talked to the sweetest and kindest manager! She went above and beyond to make sure I was taken care of & that my order would be fixed when I came back.
I'm in there a few times a week after I get off work & the crew is always upbeat, happy, & you can tell it's an overall good work environment. It's so refreshing!!! Thanks again for taking care of your customers & making me laugh and smile after my hard nights at work ? ALL of you are appreciated!!!!!! A++++

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Soft Taco, Tacos, Quesadilla, Mexican Pizza

John Colvin

Always seem to be out of what i want for breakfast just an hour after opening for BREAKFAST!!!! 3rd trip I've made to unsuccessfully get what I wanted. Get it together guys

6yrs later.....Still a bad location. They expect us to use the kiosk and order our food while employees are leaning on the counter, scrolling through tik-tok and look at us like idiots. I'll never go back.

Atmosphere: 1

Food: 2

Service: 1

Jessica Hammond

Drive thru has an AI taking orders. It's creepy and I don't trust it to get complicated orders correct. If you go inside you have to order with the screens. Very little human interaction at this location. Still took over ten minutes for food to be made for 2 adults 2 kids with only a couple cars in drive thru at a time.

Atmosphere: 3

Food: 5

Service: 2

Eliza Phillips

A robot took my order, I waited for 10 minutes in drive thru at 10pm when no one was in front of me, and I was given the completely wrong order.

Atmosphere: 1

Food: 2

Service: 1

Peggy Judd

2 girls were like bouncing off the walls. It's looked like a cheap place. Taco Bell has gone done hill.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Soft Taco

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