Wendy's

1606 Shadeland Ave, Indianapolis
(317) 353-8441

Recent Reviews

Ryan Green

This Wendy's is more like a trap house. You don't get to go inside unless you know people who work there. I've only been there 3 times now and 1st time I ordered a chicken nuggets they never gave me sauce and if you don't get it at the time they won't allow you to get any without purchases and it really doesn't matter if they have your receipt you have to ask before you leave the drive thru. The second time I went ordered damn near the same thing and asked for the sauces and I had already paid, *we don't have any sauces* there is a no money back at all so funk my life again. Last time I went I pulled up to the order board and was told you have to pay in cash only and it had to be exact change. It really seemed like they were keeping the money bc no other business near them didn't have any issues with the Internet. I drove off bc it didn't seem to be legit or legal so I drove off. No longer going to this store!

Atmosphere: 1

Food: 1

Service: 1

Isaac Rodriguez

I ordered a mobile order before I went on my lunch. I get in the drive thru line to pick up my MOBILE ORDER & still have to wait 25 minutes, what’s the point of ordering ahead….

Service: 1

Rosalind Shockley

Young lady at register, friendly, kind said hello & thank you. Getting my food was slow

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Cheeseburger, Fries

molly Watkins

Store looks dirty and run down. Staff doesn't have any interaction or seem friendly. Food was ice-cold!

Atmosphere: 2

Food: 2

Service: 2

Cris

Poor attention and lack of concern from the work groups, delays and responses not in accordance with a customer service, lack of various products they offer

Atmosphere: 1

Service: 1

Alex Hannan

They didn’t give me half the food I ordered at the drive thru…and there was all sorts of sketchy stuff going on in the parking lot. I would avoid this Wendy’s.

Atmosphere: 1

Food: 4

Service: 1

Frankie Smith

Every time I order through the app it is SO BAD! I ordered delivery through the app and ended up without my drinks, 2 missing cookies, and cold nuggets. The cookies I did get were the wrong kind. When I ordered for pickup they didn't even have my order. Wendy's was a once proud establishment, but now it's nothing more than a poor, overworked mother of 9

Atmosphere: 1

Food: 3

Service: 1

Richard Arnold

Slowest drive through in the history of fast food. 30 minutes to take your order 30 minutes to get you're order still got my order

Atmosphere: 1

Food: 1

Service: 1

Brent Gordon

Here's what you get with this particular wendy's,A nonchalant greeting which is not a problem at all as long as the food is good and everything but a little do you know it is a indication of things to come.9 out of 10 times you will hear someone from the back complaining about your order. And I'm talking a cheeseburger and fries with a drink how it comes.... Then you will receive the food from the nonchalant greeter from earlier in the story. Again you'll be hit with a dead eye attitude but the food is at least is in your hand and a normal amount of time..... But wait it's usually cold and not prepared all the way.You've been upset but still eat the food because whatever garbage is garbage.Parking: spaces with lines.

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: French Fries, Cheeseburger, Fries, Sandwich

Taylor Flom

Service was absent to slow. People who had a larger order who arrived after me received their 3 bags of food before I had my order of fries and chili. Please avoid this place if you don't want a half hour of your life spent waiting on food. One of the workers was talking loudly on his phone and another stood there aimlessly. MAYBE 2 of the 5 workers there were actually working.

Atmosphere: 2

Food: 1

Service: 1

TheRealMsWhite

Great

Atmosphere: 5

Food: 5

Service: 5

paul wachtstetter

Let me think Miss Atia for going above and beyond for me and her fellow employee after I couldn't find my card going through the drive-thru I didn't get the cashier's name but I thought he didn't give it back to me be assured me he did and Misa Atia came outside ask if she can help me look in my car and found it play above & beyond their job thank you

Service: 5

Michael Murff

1st time went to get a salad it was delicious went back and had

Atmosphere: 3

Food: 3

Service: 3

Mike “Nomad” Veilands

They did not have the drinks that we were wanting.

Atmosphere: 3

Food: 3

Service: 3

tony trotter

Nothing to talk about meat dry, drink low syrup, got a large fry and didn't even fill half the box but my daughters fav. Place all that matters next time just get her something im going elsewhereWheelchair accessibility: Thats about it

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Strawberry

Load More