The ladies in that location is very rude and unprofessional. Horrible customer service. The food isn’t fresh. They need new management here or get some training on how to serve people.
Atmosphere: 1
Food: 1
Service: 1
Tina mcgriff
Floors needed sweeping, tables cleaned. The ladies behind the counter did not have gloves on or hats/ nets. Did not eat there once I seen that.
Atmosphere: 1
Food: 2
Service: 1
Jon Miller
Soggy under cooked fries had to put them in the air fryer to finish cooking for them whatever they get paid an hour I need half for finishing their job for
Atmosphere: 1
Food: 1
Service: 1
AJ Malenky
Kitchen was extremely dirty, trash all over the tables and drink dispenser, service was very rude, windows boarded up… probably should’ve just gotten Chinese.
Atmosphere: 1
Food: 1
Service: 1
PATRICK FOWLER
I didn’t receive my full order and when I called to tell manager about it he said I’ll receive a refund 24 to 48 hrs later it’s 5 days later no refund…. 10th and Lynhurst st , Indianapolis
Nick Keller
They forgot items on my order and wouldn't give me those items when I got back to the store. Check your order before you leave the store.
Atmosphere: 1
Food: 2
Service: 1
alicia here
Workers have the music so loud we cant hear nothing, they don’t take orders there you need to order online, wait time is so bad, women in front ignored me and have an attitude.
Atmosphere: 1
Food: 3
Service: 1
Odessa Brooks
The twins sister were rude to a door dash driver..I tried to call the corporate office but got nowhere.I called another location and found out it is a franchise store..
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Wings
Mary Figueroa
THEY DO NOT SPEAK SPANISH... BUT THEY ARE NOT KIND TO HELP YOU EITHER.
They should be more careful when taking orders so they do not miss it
Atmosphere: 3
Food: 4
Service: 2
Bradley
DO NOT ORDER DELIVERY. I ordered through their website and they use a 3rd party for delivery. The dasher never showed up so I called the restaurant, who then told me they couldn't do anything about it and gave me another number to call. That number has more limited hours than the restaurant so they were closed. I then had to call Door Dash who had to put me on hold for 20 minutes while they called the restaurant to have the order cancelled and refunded. The poor delivery isn't the restaurant's fault, but the horrible customer service is. I spent 40 min on various phone calls trying to get my money refunded when the restaurant could have done it from the beginning. They are either poorly trained or simply bad at their jobs. Either way, DO NOT ORDER DELIVERY FROM THIS LOCATION.
Shelby support
Atmosphere: 5
Food: 5
Service: 5
The ladies in that location is very rude and unprofessional. Horrible customer service. The food isn’t fresh. They need new management here or get some training on how to serve people.
Atmosphere: 1
Food: 1
Service: 1
Floors needed sweeping, tables cleaned. The ladies behind the counter did not have gloves on or hats/ nets. Did not eat there once I seen that.
Atmosphere: 1
Food: 2
Service: 1
Soggy under cooked fries had to put them in the air fryer to finish cooking for them whatever they get paid an hour I need half for finishing their job for
Atmosphere: 1
Food: 1
Service: 1
Kitchen was extremely dirty, trash all over the tables and drink dispenser, service was very rude, windows boarded up… probably should’ve just gotten Chinese.
Atmosphere: 1
Food: 1
Service: 1
I didn’t receive my full order and when I called to tell manager about it he said I’ll receive a refund 24 to 48 hrs later it’s 5 days later no refund…. 10th and Lynhurst st , Indianapolis
They forgot items on my order and wouldn't give me those items when I got back to the store. Check your order before you leave the store.
Atmosphere: 1
Food: 2
Service: 1
Workers have the music so loud we cant hear nothing, they don’t take orders there you need to order online, wait time is so bad, women in front ignored me and have an attitude.
Atmosphere: 1
Food: 3
Service: 1
The twins sister were rude to a door dash driver..I tried to call the corporate office but got nowhere.I called another location and found out it is a franchise store..
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Wings
THEY DO NOT SPEAK SPANISH... BUT THEY ARE NOT KIND TO HELP YOU EITHER.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
They should be more careful when taking orders so they do not miss it
Atmosphere: 3
Food: 4
Service: 2
DO NOT ORDER DELIVERY. I ordered through their website and they use a 3rd party for delivery. The dasher never showed up so I called the restaurant, who then told me they couldn't do anything about it and gave me another number to call. That number has more limited hours than the restaurant so they were closed. I then had to call Door Dash who had to put me on hold for 20 minutes while they called the restaurant to have the order cancelled and refunded. The poor delivery isn't the restaurant's fault, but the horrible customer service is. I spent 40 min on various phone calls trying to get my money refunded when the restaurant could have done it from the beginning. They are either poorly trained or simply bad at their jobs. Either way, DO NOT ORDER DELIVERY FROM THIS LOCATION.
Food: 3
Service: 1
Recommended dishes: Seasoned Fries, Wings
Foods always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hawaiian Wings, Seasoned Fries, Wings
The staff is friendly and patient. Mu order was complete and ready when I arrived.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Wings, Seasoned Fries, Wings
The cashier was incredibly rude and disrespectful. The tables were not clean, garbage everywhere.
Atmosphere: 1
Service: 1