Wingstop
8201 E Washington St, Indianapolis
(463) 221-2961
Recent Reviews
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Literally the worst most unprofessional customer service. A bunch of young kids working here who have zero care in the world. I’ve never waited less than 30 mins for anything. I haven’t came here in years and this was a great reminder why i should never come back
Service: 1
This is run by a bunch of people that dont want to be here. Terrible service Terrible attitudes.
Atmosphere: 1
Food: 1
Service: 1
Food is great, but I have had to wait over an hour for an online order because of how slow the service is.
Atmosphere: 2
Food: 4
Service: 2
The first couple times we tried this location over the past 5 years hadn’t been the best, but this past year they must’ve had a management change because everything’s been perfect the last 3 times! 🤞🏽I hope it continues because my daughter really loves Wingstop!
Atmosphere: 5
Food: 5
Service: 5
store was not clean. the manager was very disrespectful to all the costumers in there. the food was cold and not good at all they also forgot all my sauces. and they tried handing my order out to the wrong people! this place needs cleaned up!!
Atmosphere: 1
Food: 1
Service: 1
Food was horrible. The amount of grease with the boneless wings was ridiculous. I wasnt able to eat the food. When trying to call to talk to someone the phone just rang. I called six times last night and four times this morning and still no one answered. I have eaten from this location for many years and never this bad.
Food: 1
Service: 1
This location is a case study in how poor leadership ruins an entire business. I ordered a 5-piece traditional wing, was rung up wrong, waited almost 20 minutes, and still received the wrong food. Mistakes happen but what happened next is what makes this place a complete failure.
The manager refused to correct THEIR mistake unless I paid extra, and spoke to me with an attitude that made it clear customer service is not a priority here. There was no apology, no accountability, and no effort to fix what their own staff caused. I was treated like an inconvenience for simply expecting the order I paid for.
I left with no food and a wasted lunch break because of this store’s disorganization, lack of urgency, and the manager’s unprofessional behavior. If this is the standard they operate at, I have serious concerns about how anything is being run here , from training, to leadership, to basic respect for customers. I will not be returning, and I strongly recommend choosing a different Wingstop.
Atmosphere: 1
Service: 1
I ordered 20 piece wings and they gave me 18 drumsticks and 2 flat. Why commit such a crime 🥺.
Had people that were their friend hang in the back with them took forever to get our food out and the lady taking our order was supper rude
Atmosphere: 1
Food: 1
Service: 1
I always door dash I love it here !!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Wings was great the service is fast and easy employees are always nice and working hard 10/10 recommendations!!
Atmosphere: 5
Food: 5
Service: 5
Usually can’t expect much from this place but whoever’s working does matter cus today everything was made to perfection. First time I’ve had great wings at wing stop!!!
Atmosphere: 4
Food: 5
Service: 4
Tony was very nice and helpful. Good food and clean place.
Food: 5
Service: 5
Every time I go to any location, the workers are rude. The chicken is usually over cooked. I only go if im doing delivery service now.
Atmosphere: 1
Food: 1
Service: 1
Didn’t receive my full order after having to wait an extra 15 min when it was ready for pickup. Save your time and money. Don’t eat here.
Atmosphere: 1
Food: 1
Service: 1
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