Our server who waited on us was super friendly, laughed with us, and he took good care of our group.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spaghetti with Marinara, Baked Spaghetti, Chicken Carbonara
Alex Kimbowa
Service was very fast through drive thru. I had the chicken Alfredo and it was super watery and bland. Wife had lasagna and it was good. Breadsticks were ok. Guy working the window seemed really upset about something and had an unpleasant demeanor.
Michael
Fresh food service Great and peaceful
Atmosphere: 5
Food: 5
Service: 5
LISA Brown
It was really good!
Atmosphere: 5
Food: 5
Service: 5
Alyssa Hays
I love fazolis. It’s the best in the entire world. Food gets here so quickly. BEST EVER. BETTERRR THEN OLIVE GARDEN.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spaghetti with Marinara
PASTOR ERIC
First time here. SUB was oustanding, wife got Alfredo with extra Broccoli. Side order for Chub our Senior Service dog. Drive through service was outstanding and patient, and kind. Food qas hot and we will be back.
Atmosphere: 5
Food: 5
Service: 5
Vickie McHenry
Food was good. Chicken 🐔 was a little salty 🧂.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Samuels
If I could give a negative on stars, I would. We pulled up with over 30min prior to closing and the 2 male workers in the dining room gave us looks already. They should be fired. Came in to order with another customer ordering and the female at the register asked if we were dining in. I replied yes and she roller her eyes and said well we close in 30min and walked away from the register. She should be fired. 9:30pm on Friday 7-25-25. We proceeded to order on the kiosk as she walked away. It popped up kitchen closed, twice. She came out and rolled her eyes again and said she could try to order for us. As soon as we tried to order, she yelled at kitchen to ask if anything was available. And walked away. We left. All employees encountered got what they wanted. Check cameras and date and time. You are losing business because of these employees. Sad.
Atmosphere: 1
Food: 1
Service: 1
DuCo Food Reviews
I’ve been coming to Fazoli’s for as long as I can remember. Over the years, I’ve seen changes in staff and management, which has had its ups and downs.
The building itself could benefit from a deep clean and some much-needed remodeling. It looks like there have been some efforts to freshen things up inside, but there’s definitely still room for improvement. On the bright side, the parking lot has been repaved and is in much better shape than it used to be.
As for the food, dine-in portions are more generous than what you get through the drive-thru. I’ve also had great experiences using Fazoli’s for catering. They are reliable, timely, and well-prepared.
What truly made my most recent visit stand out was the exceptional service I received from the team. Sarah, Abby, and another young lady (whose name I didn’t catch) went above and beyond. They made sure our orders were accurate, treated us with kindness, and handled a minor issue with empathy and professionalism. I didn’t even ask for a resolution, but they made sure I left completely satisfied. The food came out hot and fresh, and the overall experience was better than I’ve had at more expensive places.
If every visit was as great as this one, I would return more often. I’d much rather spend my money here than at other restaurants offering lower quality food and service for the same or even higher price.
Atmosphere: 2
Food: 3
Service: 4
Paul
Awesome service and the food is very good at Fazolies in Jasper IN. I will be back for sure.
I ordered 10 hot wings mild and they were too hot for me to eat when I called to complain. They said we’ve had a lot of complaints about the mild are still hot Buffalo sauce and they couldn’t do anything about it. Very bad attitude will not go back. Don’t don’t order mild wings if you don’t like spicy hot wings.
Caitilyn Ubelhor
Worst customer service out of any fazolis I have been to.
Atmosphere: 1
Food: 1
Service: 1
Lori White
Not very clean. Didn't have gluten-free pasta. Staff seemed friendly.
Jerry Gibbs
Used the drive thru to order. Ordered the new loaded ravioli and it was perfect even after the trip back home. Also ordered the loaded chicken fettuccine Alfredo, needed just a little salt but was also really great. Got an Italian sandwich for a snack later in the evening and when I unwrapped it and ate it that very good. The cashier that was helping us was very sweet with us taking a couple minutes to figure out what we wanted to eat and how large our total order was.
Sylvia Woodall
Food was awesome. The service was excellent. The atmosphere was relaxing. GREAT!!!
Our server who waited on us was super friendly, laughed with us, and he took good care of our group.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spaghetti with Marinara, Baked Spaghetti, Chicken Carbonara
Service was very fast through drive thru. I had the chicken Alfredo and it was super watery and bland. Wife had lasagna and it was good. Breadsticks were ok. Guy working the window seemed really upset about something and had an unpleasant demeanor.
Fresh food service Great and peaceful
Atmosphere: 5
Food: 5
Service: 5
It was really good!
Atmosphere: 5
Food: 5
Service: 5
I love fazolis. It’s the best in the entire world. Food gets here so quickly. BEST EVER. BETTERRR THEN OLIVE GARDEN.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spaghetti with Marinara
First time here. SUB was oustanding, wife got Alfredo with extra Broccoli. Side order for Chub our Senior Service dog. Drive through service was outstanding and patient, and kind. Food qas hot and we will be back.
Atmosphere: 5
Food: 5
Service: 5
Food was good. Chicken 🐔 was a little salty 🧂.
Atmosphere: 5
Food: 5
Service: 5
If I could give a negative on stars, I would. We pulled up with over 30min prior to closing and the 2 male workers in the dining room gave us looks already. They should be fired. Came in to order with another customer ordering and the female at the register asked if we were dining in. I replied yes and she roller her eyes and said well we close in 30min and walked away from the register. She should be fired. 9:30pm on Friday 7-25-25. We proceeded to order on the kiosk as she walked away. It popped up kitchen closed, twice. She came out and rolled her eyes again and said she could try to order for us. As soon as we tried to order, she yelled at kitchen to ask if anything was available. And walked away. We left. All employees encountered got what they wanted. Check cameras and date and time. You are losing business because of these employees. Sad.
Atmosphere: 1
Food: 1
Service: 1
I’ve been coming to Fazoli’s for as long as I can remember. Over the years, I’ve seen changes in staff and management, which has had its ups and downs.
The building itself could benefit from a deep clean and some much-needed remodeling. It looks like there have been some efforts to freshen things up inside, but there’s definitely still room for improvement. On the bright side, the parking lot has been repaved and is in much better shape than it used to be.
As for the food, dine-in portions are more generous than what you get through the drive-thru. I’ve also had great experiences using Fazoli’s for catering. They are reliable, timely, and well-prepared.
What truly made my most recent visit stand out was the exceptional service I received from the team. Sarah, Abby, and another young lady (whose name I didn’t catch) went above and beyond. They made sure our orders were accurate, treated us with kindness, and handled a minor issue with empathy and professionalism. I didn’t even ask for a resolution, but they made sure I left completely satisfied. The food came out hot and fresh, and the overall experience was better than I’ve had at more expensive places.
If every visit was as great as this one, I would return more often. I’d much rather spend my money here than at other restaurants offering lower quality food and service for the same or even higher price.
Atmosphere: 2
Food: 3
Service: 4
Awesome service and the food is very good at Fazolies in Jasper IN. I will be back for sure.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered 10 hot wings mild and they were too hot for me to eat when I called to complain. They said we’ve had a lot of complaints about the mild are still hot Buffalo sauce and they couldn’t do anything about it. Very bad attitude will not go back. Don’t don’t order mild wings if you don’t like spicy hot wings.
Worst customer service out of any fazolis I have been to.
Atmosphere: 1
Food: 1
Service: 1
Not very clean. Didn't have gluten-free pasta. Staff seemed friendly.
Used the drive thru to order. Ordered the new loaded ravioli and it was perfect even after the trip back home. Also ordered the loaded chicken fettuccine Alfredo, needed just a little salt but was also really great. Got an Italian sandwich for a snack later in the evening and when I unwrapped it and ate it that very good. The cashier that was helping us was very sweet with us taking a couple minutes to figure out what we wanted to eat and how large our total order was.
Food was awesome. The service was excellent. The atmosphere was relaxing. GREAT!!!
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