Customers` Favorites
Customers` Favorites
“My food took about 15 minutes to come out but I appreciate that everything was fresh, made exactly how I customized it on the app, and nothing was missing from the bag. I’ve been having trouble with other Mc Donald’s literally ignoring my customizations or just straight up forgetting things I paid for. I give it 3 stars for the atmosphere because like I said it took a little while for the food to come out so there was a bunch of other people standing around in the lobby waiting for their food too, but they were loud. Hard to walk past everyone to get condiments and refills. Tables were not that clean either. I tried to sit and eat my food inside but after a few minutes the flies buzzing drove me away.“
Customers` Favorites
“I hope the Management Team reads this… I have been beyond impressed with the staff at the New Castle Culver’s. It is evident Management has taken a great deal of time training the staff to be customer friendly. When ordering staff guide you to choices. As many of us hesitate in making choices the response is “we want you to be happy and please take your time”. Food delivery is prompt. As we leave we always get a positive comment like “have a great day” or “ thank you for visiting us”. What is most impressive is these are often young adults who are learning customer service which is being reinforced obviously by the owners and Management Team. I might also add the environment is spotless. We don’t go to Culver’s often but when we do I leave smiling. BTW the grand babies LOVE the ice cream with the kids meals.“
Customers` Favorites
“We've been going to the same Burger King for several years. In all that time, there has been less than 5 x's that we had to wait too long or the order was wrong.
Employees are clean, knowledgeable, and accommodating.
Vegetarian options: As far as I know, the Impossible is the only non-meat burger. I'm not aware if BK has others.
Parking: Very easy to get into from the road. More than plenty parking spaces.
Kid-friendliness: There are always adults there with children. Drink dispensers & napkins are easy for kids to reach but also high enough that a toddler can not.
There is a good variety of food items in childrens' size servings.“
Customers` Favorites
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“Very standard roadside Burger King. Understaffed, but doing the best they can. Ordered a bacon king meal and whopper meal with fries. We were given and probably paid for a double patty on the king even though it wasn't asked for. The whopper was as expected. The fries were above average. The floor around the soda machine was very sticky and in need of mopping.
Parking: Ready angled spaces
Kid-friendliness: No playground but it's burger King. Can't go wrong with a cardboard crown“