Food was OK..service was below average, and the place wasn't the cleanest.. I'll take Baja jalapeño in Wabash over this place any day..
Atmosphere: 4
Food: 5
Service: 3
Ryan Dalton
It was my first time on September 6 2025 and I was with my wife,mind you she has loved chipotle until we went to Kokomo Indiana. We are residents of Kokomo and when we went in ordered our food it looked like the place hasn't been cleaned in 2 days. There was food on all the tables the floor had food scraps everywhere and the trash was over flowing, and there was no inside when we went in. Not to mention where you order at the counter where the food is was disgusting had old food and dried hard rice and meat sitting on the slab. It was the worse experience I have ever had and I told this place was awesome and to my knowledge and understanding it was nasty. Half a ⭐!!!!
Atmosphere: 1
Food: 1
Service: 2
Ashley Alfont
Food and staff are great! What's not great is NOT having a baby changing table in the restroom. Parents shouldn't have to pick between changing their baby on a dirty restroom floor, in the car when it's freezing outside, or exposing their baby to a restaurant full of people. All of those options suck. Please put a changing table in both restrooms. Dads change diapers too.
Atmosphere: 3
Food: 4
Service: 4
Walking in the light
Often busy but the food can be made decently fast and remotely healthy if you pick the right combo of items to eat. Regardless it’s a clean cooking area and unfortunately the dining area can slack from time to time with cleanliness
Atmosphere: 3
Food: 4
Service: 4
Macee Hawkins
I love this Chipotle because 1 they make sure they fill my bowl up and dont skimp on portions. 2 place is clean and tidy, 3, Amanda Huntsman kicks butt, sometimes its just her there on the line putting together meals and then working the register calm collected.. She's fast and friendly I sure hope she is recognized for what she does here in this Chipotle.
Atmosphere: 5
Food: 5
Service: 5
Ashley Shuck
We tend to stay away from this location due to the inconsistency, after a while I figured I’d give it a try again due to being on this side of town. Never again. Online order, black beans are absolutely disgusting. They’re just a pile of black mush. My chicken has the consistency of deer jerky. This entire $15 bowl seems like it was thrown together with last nights leftovers.
Atmosphere: 2
Food: 1
Service: 2
Tony Budenz
I love their food, but they are constantly out of fajita veggies and the price is a little high. I've had to go in and order because when I order through the app, my order is missing something 50% of the time. With all of that said, when the order is right, the food is delicious. The staff are mostly friendly and the restaurant is normally clean. I'd give them a higher rating if they'd manage their inventory better to have more ingredients stocked more often.
Atmosphere: 4
Food: 5
Service: 4
zoe evans
Phyllicia was so nice to us and made sure we had everything we needed definitely made our meal and our time awesome !!
Atmosphere: 5
Food: 5
Service: 5
Bryan Helm
At 6:30 pm they are once again out of the fajita vegetables and sweet tea. The Chipotle gods have directed them to never make more once they run out per an employee. Great customer service. There are 5 employees doing nothing and they can't pour sugar in tea. Ridiculous!
Atmosphere: 1
Food: 1
Service: 1
Michael Garcia (SMILEY)
Person who was making my food was rude and slamming stuff. If you dont like your job then find a new one.
The food is excellent, but the service can be a little iffy depending on who’s working. Sometimes, you get employees who understand they are in the service industry and embrace it. Other times, you get the staff who hate their lives and take it out on customers. This past experience was the latter. I’ll still be back because the food is still amazing!
Atmosphere: 3
Food: 5
Service: 3
Katie Jean
kokomo Indiana location.
I've went 3 times and everytime there is something missing or dressing is forgotten...this time the rice was still hard and clumped. won't be back.
Food was OK..service was below average, and the place wasn't the cleanest.. I'll take Baja jalapeño in Wabash over this place any day..
Atmosphere: 4
Food: 5
Service: 3
It was my first time on September 6 2025 and I was with my wife,mind you she has loved chipotle until we went to Kokomo Indiana. We are residents of Kokomo and when we went in ordered our food it looked like the place hasn't been cleaned in 2 days. There was food on all the tables the floor had food scraps everywhere and the trash was over flowing, and there was no inside when we went in. Not to mention where you order at the counter where the food is was disgusting had old food and dried hard rice and meat sitting on the slab. It was the worse experience I have ever had and I told this place was awesome and to my knowledge and understanding it was nasty. Half a ⭐!!!!
Atmosphere: 1
Food: 1
Service: 2
Food and staff are great!
What's not great is NOT having a baby changing table in the restroom. Parents shouldn't have to pick between changing their baby on a dirty restroom floor, in the car when it's freezing outside, or exposing their baby to a restaurant full of people. All of those options suck. Please put a changing table in both restrooms. Dads change diapers too.
Atmosphere: 3
Food: 4
Service: 4
Often busy but the food can be made decently fast and remotely healthy if you pick the right combo of items to eat. Regardless it’s a clean cooking area and unfortunately the dining area can slack from time to time with cleanliness
Atmosphere: 3
Food: 4
Service: 4
I love this Chipotle because 1 they make sure they fill my bowl up and dont skimp on portions. 2 place is clean and tidy, 3, Amanda Huntsman kicks butt, sometimes its just her there on the line putting together meals and then working the register calm collected.. She's fast and friendly I sure hope she is recognized for what she does here in this Chipotle.
Atmosphere: 5
Food: 5
Service: 5
We tend to stay away from this location due to the inconsistency, after a while I figured I’d give it a try again due to being on this side of town.
Never again.
Online order, black beans are absolutely disgusting.
They’re just a pile of black mush.
My chicken has the consistency of deer jerky.
This entire $15 bowl seems like it was thrown together with last nights leftovers.
Atmosphere: 2
Food: 1
Service: 2
I love their food, but they are constantly out of fajita veggies and the price is a little high. I've had to go in and order because when I order through the app, my order is missing something 50% of the time. With all of that said, when the order is right, the food is delicious. The staff are mostly friendly and the restaurant is normally clean. I'd give them a higher rating if they'd manage their inventory better to have more ingredients stocked more often.
Atmosphere: 4
Food: 5
Service: 4
Phyllicia was so nice to us and made sure we had everything we needed definitely made our meal and our time awesome !!
Atmosphere: 5
Food: 5
Service: 5
At 6:30 pm they are once again out of the fajita vegetables and sweet tea. The Chipotle gods have directed them to never make more once they run out per an employee. Great customer service. There are 5 employees doing nothing and they can't pour sugar in tea. Ridiculous!
Atmosphere: 1
Food: 1
Service: 1
Person who was making my food was rude and slamming stuff. If you dont like your job then find a new one.
Atmosphere: 4
Food: 3
Service: 1
Restaurantji Recommends
Would not recommend anyone go there
Atmosphere: 1
Food: 1
Service: 1
Out of many common items
Atmosphere: 2
Food: 2
Service: 2
The food is excellent, but the service can be a little iffy depending on who’s working. Sometimes, you get employees who understand they are in the service industry and embrace it. Other times, you get the staff who hate their lives and take it out on customers. This past experience was the latter. I’ll still be back because the food is still amazing!
Atmosphere: 3
Food: 5
Service: 3
kokomo Indiana location. I've went 3 times and everytime there is something missing or dressing is forgotten...this time the rice was still hard and clumped. won't be back.
WAY too expensive
Atmosphere: 3
Food: 4
Service: 4
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