I've enjoyed everything I've had here, until today. I had the bacon potato soup and it was very bland. Even after adding salt, pepper and the sour cream that was provided. My husband had the chili supreme and he was equally unimpressed. I am surprised the soups fell short because everything is usually very good. The cheese curds are authentically Wisconsin and the ice cream is delicious. I'm still a fan, I'll be staying away from the soups though. One thing I'll never stay away from are the concrete mixers, butterfinger is my personal favorite.
It was better with Pepsi products. Harvey St. location is SO slow!
Atmosphere: 3
Food: 3
Service: 2
John Weaver
Great food, great people
Atmosphere: 5
Food: 5
Service: 5
A Savage
Best fish around,great staff!
Atmosphere: 5
Food: 5
Service: 5
Poor White Prophet
Friendly staff, good food.
Atmosphere: 5
Food: 5
Service: 5
Michael Hickey
I fully understand being busy and the food taking longer than normal to arrive. But when you wait 45 mins and receive cold food that is completely unacceptable. The only way food gets cold is because it's sitting around and not being served so the excuse "it's because we're so busy" doesn't fly with me. Either the food isn't being delivered or they're trying to cook tons of food at a time and letting it sit on the prep table waiting for prep which I believe is NOT the Culver's way.
Atmosphere: 3
Food: 1
Service: 1
Angel Peters
When we came in, there was what I'm assuming is an angry employee who was off the clock and she was cussing, being loud, laying all over the counter and just down right disrespectful. She was wearing pink clothing. It sounded like she was harassing employees in the store over some disgruntled events that had taken place. Literally every customers attention was on this girl. After ordering our food we went to find a table.... Almost every table was filthy. Like nobody had been out to clean anything. The straws were empty, the pop station was a mess and the floors were trashed. We finally found a table and sat down. It wasn't until 20 minutes had passed and then my husband had decided to go up and see what was taking so long on our order. He immediately came back with food. Like our food had been sitting there and they just didn't bring it out or call or name. They were too busy standing up front gathered around this unhinged girl dressed in pink. When we did get our food the food itself was good. We were in the restaurant for about an hour (20 minutes waiting on food) and as we were leaving, we see that the girl was STILL inside the store being loud and obnoxious, she then lays across the counter next to the register and is loudly communicating with someone in the back through the cook window. Laying her whole body over the counter where people are grabbing their food from. All with a line of people up front and people sitting down to eat... My question is, at what point does the manager on duty step in and handle that situation?? I've been a manager for a very long time and I usually don't complain about anything when it comes to eating out. However, if this were my establishment, I would want to know how things are being operated and how situations like this effect my customers. I highly suggest pulling up the camera feed from about 5pm to 615pm on April 14th. It's kind of trashy. If she still works there, she is definitely a cancer to the restaurant. If I knew I was going to attend an episode of Jerry Springer I may have just went to cone palace instead. That girl is obviously drama and she is a negative ball of energy. I'm glad I didn't have my kids with me or I would have snapped on her. She was so disrespectful and had zero reguard for anyone around her.
Atmosphere: 1
Food: 5
Service: 1
Dustin Owens
Came in ordered fish and chips and let me tell you what that place looks like a pig sty no tables cleaned off no tea out customer service was very bland didn't get enough sauce for my fish and hardly any fry’s fish was burnt they was also going to charge me extra for more after 2 pieces of fish was Allredy 14 bucks I’ll not be returning someone needs to give this place a make over bc it’s filthy and you don’t feel the high food cost ur getting quality food
Atmosphere: 1
Food: 2
Service: 2
Kristin36 Lohr
Very disappointed, Orders took 30-45 min to get to our table, never had that at any Culver’s before. No management on site, employees were unfriendly, unkempt and seemed agitated when incorrect orders were brought to the counter. Fries were undercooked, burgers were good, custard was good but served before the burgers. Our group of 9 (3 orders) were brought to the table 20 min apart, very awkward for the group. No apologies were made for mistakes or excessive time to get orders.We are a Culver’s family but were quite unhappy with service at this location. Would not recommend.
Food is decent. The burgers are pretty greasy. They ALWAYS get my order wrong. The staff is very friendly.
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: French Fries, Hamburger and Fries, Cheese Sauce, Cheese Curds Side
Ron Burcham
Good spot to get a quick meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carmel Cashew Sundae, North Atlantic Cod Filet Sandwich
Kevin Martin
My wife and I went to culvers this afternoon . We ordered our food and had also order a hot fudge Sunday. The food was ok , but the hot fudge was very nasty. The was old and dried out . It was like a burnt taste and could not even eat it. We spent almost 25$ for 2 people to eat. We have had problems with our food in the past, but this is the first time I have given a review. I don't think we will eat at this location again.
Atmosphere: 3
Food: 1
Service: 3
Cake Bake
Service is always good and quick. They always get my order right and the employees are always nice and amazing! I HIGHLY recommend Culver’s in Kokomo!
Atmosphere: 5
Food: 5
Service: 5
Aaron Keifer
Waited in curbside for my custard that was suppose to come out at 7 and came out 15 mins later and pure
Great food. Friendly people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Culvers Deluxe Double, Cod Sandwich
I've enjoyed everything I've had here, until today. I had the bacon potato soup and it was very bland. Even after adding salt, pepper and the sour cream that was provided. My husband had the chili supreme and he was equally unimpressed. I am surprised the soups fell short because everything is usually very good. The cheese curds are authentically Wisconsin and the ice cream is delicious. I'm still a fan, I'll be staying away from the soups though. One thing I'll never stay away from are the concrete mixers, butterfinger is my personal favorite.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Culvers Deluxe Double, Cheese Sauce, Onion Rings Side, Cheese Curds Side, Butterfly Jumbo Shrimp
It was better with Pepsi products. Harvey St. location is SO slow!
Atmosphere: 3
Food: 3
Service: 2
Great food, great people
Atmosphere: 5
Food: 5
Service: 5
Best fish around,great staff!
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, good food.
Atmosphere: 5
Food: 5
Service: 5
I fully understand being busy and the food taking longer than normal to arrive. But when you wait 45 mins and receive cold food that is completely unacceptable. The only way food gets cold is because it's sitting around and not being served so the excuse "it's because we're so busy" doesn't fly with me. Either the food isn't being delivered or they're trying to cook tons of food at a time and letting it sit on the prep table waiting for prep which I believe is NOT the Culver's way.
Atmosphere: 3
Food: 1
Service: 1
When we came in, there was what I'm assuming is an angry employee who was off the clock and she was cussing, being loud, laying all over the counter and just down right disrespectful. She was wearing pink clothing. It sounded like she was harassing employees in the store over some disgruntled events that had taken place. Literally every customers attention was on this girl. After ordering our food we went to find a table.... Almost every table was filthy. Like nobody had been out to clean anything. The straws were empty, the pop station was a mess and the floors were trashed. We finally found a table and sat down. It wasn't until 20 minutes had passed and then my husband had decided to go up and see what was taking so long on our order. He immediately came back with food. Like our food had been sitting there and they just didn't bring it out or call or name. They were too busy standing up front gathered around this unhinged girl dressed in pink. When we did get our food the food itself was good. We were in the restaurant for about an hour (20 minutes waiting on food) and as we were leaving, we see that the girl was STILL inside the store being loud and obnoxious, she then lays across the counter next to the register and is loudly communicating with someone in the back through the cook window. Laying her whole body over the counter where people are grabbing their food from. All with a line of people up front and people sitting down to eat... My question is, at what point does the manager on duty step in and handle that situation?? I've been a manager for a very long time and I usually don't complain about anything when it comes to eating out. However, if this were my establishment, I would want to know how things are being operated and how situations like this effect my customers. I highly suggest pulling up the camera feed from about 5pm to 615pm on April 14th. It's kind of trashy. If she still works there, she is definitely a cancer to the restaurant. If I knew I was going to attend an episode of Jerry Springer I may have just went to cone palace instead. That girl is obviously drama and she is a negative ball of energy. I'm glad I didn't have my kids with me or I would have snapped on her. She was so disrespectful and had zero reguard for anyone around her.
Atmosphere: 1
Food: 5
Service: 1
Came in ordered fish and chips and let me tell you what that place looks like a pig sty no tables cleaned off no tea out customer service was very bland didn't get enough sauce for my fish and hardly any fry’s fish was burnt they was also going to charge me extra for more after 2 pieces of fish was Allredy 14 bucks I’ll not be returning someone needs to give this place a make over bc it’s filthy and you don’t feel the high food cost ur getting quality food
Atmosphere: 1
Food: 2
Service: 2
Very disappointed, Orders took 30-45 min to get to our table, never had that at any Culver’s before. No management on site, employees were unfriendly, unkempt and seemed agitated when incorrect orders were brought to the counter. Fries were undercooked, burgers were good, custard was good but served before the burgers. Our group of 9 (3 orders) were brought to the table 20 min apart, very awkward for the group. No apologies were made for mistakes or excessive time to get orders.We are a Culver’s family but were quite unhappy with service at this location. Would not recommend.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Food is decent. The burgers are pretty greasy. They ALWAYS get my order wrong. The staff is very friendly.
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: French Fries, Hamburger and Fries, Cheese Sauce, Cheese Curds Side
Good spot to get a quick meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carmel Cashew Sundae, North Atlantic Cod Filet Sandwich
My wife and I went to culvers this afternoon . We ordered our food and had also order a hot fudge Sunday. The food was ok , but the hot fudge was very nasty. The was old and dried out . It was like a burnt taste and could not even eat it. We spent almost 25$ for 2 people to eat. We have had problems with our food in the past, but this is the first time I have given a review. I don't think we will eat at this location again.
Atmosphere: 3
Food: 1
Service: 3
Service is always good and quick. They always get my order right and the employees are always nice and amazing! I HIGHLY recommend Culver’s in Kokomo!
Atmosphere: 5
Food: 5
Service: 5
Waited in curbside for my custard that was suppose to come out at 7 and came out 15 mins later and pure
Atmosphere: 1
Food: 1
Service: 1