I ordered from doordash, Ordered 3 items, but only received 2 of the three items. I need a refund for my last item.
D GM
Rude employees
Atmosphere: 1
Food: 1
Service: 1
Pastarific fan
Great restrooms
Dex Willard
Service is crap. Employees are the slowest moving Starbucks employees I’ve ever seen. The blonde girl at the drive thru acts like she can ONLY work the drive thru. If you enjoy your sanity DO NOT GO to this location. I will be calling to speak to the GM.
Service: 1
Wendy Wilson
My drink was not made correctly. Not happy about that.
John Hargenrader
Typical Starbucks. Great for a quick coffee in the morning. I like the banana nut bread.
Atmosphere: 3
Food: 4
Service: 4
Dan Hughart
This store is ridiculous with the wait times and the completely ignore you when you first come in. I think the children running the place should be disciplined.
Atmosphere: 1
Food: 4
Service: 1
Scott Kirschner
My wife, family and I were driving through on our way home from Tennessee. My wife ordered through the mobile app and went into the store to wait for our 2 drinks. It was busy but still assumed that the drinks would come out soon. After 30 minutes waiting she tried to have the barista cancel the order and refund the money. She was promptly told they could not cancel and she would have to do it through the app. No apologies, not remorse for taking so long. My wife went to the app and was not able to cancel the order and was not provided assistance. 15 minutes(so 45 minutes) after walking in we finally got our 2 drinks. There was no apologies for taking so long. My wife was able to get a refund thru customer service line, however this does not take the negative taste out of our mouths for the poor customer experience and inconvenience for the time we wasted standing there. I would love it if a customer service representative or person in a management capacity could reach out to myself or her for further feedback about this situation.
Service: 1
Dawn Kirschner
Rude staff, ended up waiting almost 45 for a mobile order, tried to cancel but was told I couldn’t. At least customer service helped me
Atmosphere: 1
Food: 2
Service: 1
Solar
There was an issue in the store but the luckily sweet manager handled it well and gave my daughter free cake pops! I love this store and will come again
Just recently went to pick up mobile to go order, was greeted with a locked door. Typically would not be a problem had I not been sent on a work errand and unfortunately on foot. The lobby was closed, and drive thru only, but as I just stated, I was on foot. There was not an option for me to come back and go through the drive thru. They are very busy, being a barista is hard, and that location is always packed. But there was an employee, who might have been management, sitting in the lobby. Not only did we make eye contact, and she flat out ignored me, but when I finally did get her attention to flash her a note trying to see if someone could hand it to me out the window, she with such hate and vitriol in her face aggressively mouth no. You would have thought I flash her my bare naked butt. I found that to be incredibly tacky and disrespectful, flat out rude. We frequent this Starbucks a lot since I also work in this plaza, but don’t think I’ll being going back. Is my patronage as a single customer enough to be missed? Not likely. But that’s fine. I’m just making sure I get all avenues covered letting upper management know how I felt.
Service: 1
Josh Parks
25-30 minute wait with 8 employees and 4 of those just standing there doing absolutely nothing.
Service: 1
Mina Fischer
The workers appeared disorganized and upset, and the wait was very long which I understand was due to being busy.
Atmosphere: 3
Food: 4
Service: 1
Connie Gorrell
Yum! Pumpkin Spice Latte!
Geremy Watkins
5 Star Friendly Service! Excellent atmosphere!! Quality drinks, food, and pup cups!!
I ordered from doordash, Ordered 3 items, but only received 2 of the three items. I need a refund for my last item.
Rude employees
Atmosphere: 1
Food: 1
Service: 1
Great restrooms
Service is crap. Employees are the slowest moving Starbucks employees I’ve ever seen. The blonde girl at the drive thru acts like she can ONLY work the drive thru. If you enjoy your sanity DO NOT GO to this location. I will be calling to speak to the GM.
Service: 1
My drink was not made correctly. Not happy about that.
Typical Starbucks. Great for a quick coffee in the morning. I like the banana nut bread.
Atmosphere: 3
Food: 4
Service: 4
This store is ridiculous with the wait times and the completely ignore you when you first come in. I think the children running the place should be disciplined.
Atmosphere: 1
Food: 4
Service: 1
My wife, family and I were driving through on our way home from Tennessee. My wife ordered through the mobile app and went into the store to wait for our 2 drinks. It was busy but still assumed that the drinks would come out soon. After 30 minutes waiting she tried to have the barista cancel the order and refund the money. She was promptly told they could not cancel and she would have to do it through the app. No apologies, not remorse for taking so long. My wife went to the app and was not able to cancel the order and was not provided assistance. 15 minutes(so 45 minutes) after walking in we finally got our 2 drinks. There was no apologies for taking so long. My wife was able to get a refund thru customer service line, however this does not take the negative taste out of our mouths for the poor customer experience and inconvenience for the time we wasted standing there. I would love it if a customer service representative or person in a management capacity could reach out to myself or her for further feedback about this situation.
Service: 1
Rude staff, ended up waiting almost 45 for a mobile order, tried to cancel but was told I couldn’t. At least customer service helped me
Atmosphere: 1
Food: 2
Service: 1
There was an issue in the store but the luckily sweet manager handled it well and gave my daughter free cake pops! I love this store and will come again
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Just recently went to pick up mobile to go order, was greeted with a locked door. Typically would not be a problem had I not been sent on a work errand and unfortunately on foot. The lobby was closed, and drive thru only, but as I just stated, I was on foot. There was not an option for me to come back and go through the drive thru. They are very busy, being a barista is hard, and that location is always packed. But there was an employee, who might have been management, sitting in the lobby. Not only did we make eye contact, and she flat out ignored me, but when I finally did get her attention to flash her a note trying to see if someone could hand it to me out the window, she with such hate and vitriol in her face aggressively mouth no. You would have thought I flash her my bare naked butt. I found that to be incredibly tacky and disrespectful, flat out rude. We frequent this Starbucks a lot since I also work in this plaza, but don’t think I’ll being going back. Is my patronage as a single customer enough to be missed? Not likely. But that’s fine. I’m just making sure I get all avenues covered letting upper management know how I felt.
Service: 1
25-30 minute wait with 8 employees and 4 of those just standing there doing absolutely nothing.
Service: 1
The workers appeared disorganized and upset, and the wait was very long which I understand was due to being busy.
Atmosphere: 3
Food: 4
Service: 1
Yum! Pumpkin Spice Latte!
5 Star Friendly Service! Excellent atmosphere!! Quality drinks, food, and pup cups!!
Atmosphere: 5
Food: 5
Service: 5
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