Starbucks

Southway Plaza, 512 E Alto Rd, Kokomo
(765) 864-0616

Recent Reviews

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Connie Gorrell

Who doesn't love pumpkin spice latte season? 🍁🍂

Anthony Morris

Courteous and friendly

Atmosphere: 5

Food: 5

Service: 5

MR Kokomo reviewer

This Starbucks is the go-to in kokomo!

Atmosphere: 5

Food: 5

Service: 5

Ashley Whitaker

I GO TO STARBUCKS EVERYDAY & SPEND $14 (EVERYTIME I GO ON AVG.) & I HAVE DONE THIS FOR AT LEAST 8 MONTHS. I ALWAYS ORDER THE SAME DRINKS & I REQUEST THEY PUT EXTRA CARAMEL IN THEM. THEY WILL DO IT RIGHT A LOT OF TIME BUT THERE HAVE BEEN A FEW TIMES WHERE THEY HAVEN'T SO I WENT BACK THRU THE DRIVE THRU & REQUEST THEY REMAKE THEM. I ALWAYS OFFER TO GIVE BACK THE ONES THEY MADE WRONG. I DONT ENJOY HAVING TO WASTE MY TIME DOING THIS! ONE TIME THEY REFUSED TO REMAKE THEM. THEN I HAD WORDS WITH AN EMPLOYEE THAT WORKED THERE BC SHE GOT REALLY RUDE WITH ME ON A FEW OCCASIONS BUT THE LAST TIME I HAD MY SON WITH ME! THEY REQUESTED I GO TO A DIFFERENT STARBUCKS BC THEY DIDNT LIKE MY REVIEW! IM PRETTY SURE WE LIVE IN AMERICA AND HAVE FREEDOM OF SPEECH! THEY SAY IM NOT FRIENDLY TO THEM. I DIDNT KNOW IT WAS MY JOB TO BE FRIENDLY. I HAVE NEVER THREATENED ANYONE, I HAVE NOT CUSSED ANYONE OUT. THEY TAKE THEIR JOB WAY TO PERSONAL! ALL I WANT IS MY DRINK TO BE MADE RIGHT BUT I GUESS THEY ARE TO STUPID AT THIS LOCATION TO DO IT! IVE NOT BEEN RUDE UP UNTIL THIS POINT!! THEY DONT KNOW RUDE!!

Atmosphere: 1

Food: 2

Service: 1

Scott Heintz

We walked into the store with only 1 other customer. 5 employees including a supervisor Jill that took our order. Never said hello, how are you, nothing!!! Just want did you want?? Then while ordering she acted like she didn’t want to be there and any questions we asked were unacceptable. This seems to be the vibe I get from a lot of Starbucks lately. You think your coffee is good that you can treat your customers however you want. Poor service, matcha latte was terrible and so was the rest of the staff. No one in that building should be working in the service industry or everyone in that building needs to be retrained on how to conduct themselves in a service industry position.

Atmosphere: 1

Food: 2

Service: 1

Essie Brown

i call on coffee

B Wells

Drive through, Ordered a cold drink, got it hot. Ordered a venti, got grande. Charged for venti, but the barista refused to change it. Asked for 2 additional shots, don't think i got those either as the coffee tasted almost, watered down. In addition to all that, waited in line iver 10 mins to get it. Wasn't given a receipt.
1/10
Do not recommend this location.

Atmosphere: 2

Food: 1

Service: 1

Carol Phillippo

Fastest service in town for coffee and friendliest staff. Always greet when coming in store. I lived in Seattle proper for 10 years and I'd recommend this store and it's staff to be in Washington itself.

Atmosphere: 5

Food: 5

Service: 5

Grace Taylor

So so busy, we waited 30 minutes for my singular drink (that cost $9), it was made entirely wrong. I paid for pumpkin in it and there was not any. waste of my time and money to stop on an already busy day.

Atmosphere: 3

Service: 3

BriAnnE bOglE

FINALLY got my iced coffee in a Trin the big big yah pumpkin spice is back !!!👑

Atmosphere: 5

Food: 5

Service: 5

Suzie Diveley

I love all that works at my starbucks. They Kno my drink so when I go and order they already Kno what I'm having and they my name. I love that cause care. Always my drink is fix so good

Atmosphere: 5

Food: 5

Service: 5

Kim Ruane

They serve wrong orders and cold food

Atmosphere: 1

Food: 1

Service: 1

Lindsey Swank

My barista got my drink for me! The Last time I had went it had cinnamon and so he said, "Don’t worry about it!" Best Day Ever!!!! ♡♡♡♡

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: White Chocolate

Bri Bogle

FINALLY got my iced coffee in a Trin the big big yah pumpkin spice is back !!!?

Atmosphere: 5

Food: 5

Service: 5

Holly Trinoskey

There is always a super long line! But it always moves fast! They’re always friendly and always make me and my boyfriends drinks correct ❤️ We love us some Starbies morning , noon, & night lol

Atmosphere: 5

Food: 5

Service: 5

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