They had no ice, no Dr pepper, no baja blast and the cheese was hardly melted on my chicken catana quesadilla and it was extra greasy.
Food: 3
Service: 3
Recommended dishes: Quesadilla
Bartacus (Ranger Tapp)
Slower than molasses and food is Always cold.
Atmosphere: 3
Food: 3
Service: 3
Jerry Silcox
They are always out of something besides haircuts đ
Steve Smith
Worst restaurant in kokomo.
Atmosphere: 1
Food: 1
Service: 1
Matt Adams
Who runs this building!!?? You should be fired and every staff member you have! Filthy place and crew members just can't get the process down without forgetting someone's food!
Atmosphere: 1
Food: 2
Service: 1
Ashley Ensey
Very poor customer service. Tried to charge for a drink when they said they were out of all drinks and when asked how that was ok, was told âthatâs how the cookie crumblesâ staff needs a lesson in empathy and customer service skills! I worked is CS for 2 yrs and could not imagine speaking to someone like that. Get a new job if you donât know how to do it!
Atmosphere: 1
Food: 1
Service: 1
James Mote (Motedog)
Subpar for the price. Most of my order was in the wrapper, not the taco.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Quesadilla
Ashley Cooper
Good food and good service
Atmosphere: 5
Food: 5
Service: 5
alethea Helbig
They are always out of everything. Never have rice. Always rude too.
Bradley Breedlove
My Family placed an order from our phone for pick up, we set the order for drive-through pick up, and picked up our food through drive-through. We then checked to make sure that we got everything we ordered, and found that we were missing a green sauce burrito and an empanada. we went into the store to report the error, and get our missing items. The staff told us that they were out of one of the sauce for the green burrito, and they were out of empanadas, so they just did not put them in our bag. We asked if we could get a refund on those items, or at least get something to replace them, and was informed that since we did an online order, they could not refund them. So then we naturally asked if we could replace the items, to which the staff member replied "I don't know what you want me to do ". My wife then said could we have a different item to replace those, and said how about just a burrito of similar price, and cinnamon twist for the missing empanada. The staff member then made the poorest excuse for a burrito that one could do; it was basically a tortilla with two or three chunks of chicken, and like four sprinkles of cheese, and then threw it on our bag. My wife then asked again if she could have the cinnamon twist for the missing empanada, and the staff member replied "why don't you just take what I gave you." befuddled my wife just said how about you give me the cinnamon twist, or you tell me how you can make this right. The staff member then said "I can't get to you the cinnamon twist, because I don't have gloves on " at that point, we just left.
i'm generally not wanting to complain about stuff like this. I know people have bad days, and I know sometimes at a fast food joint, that things are just difficult. But this is not the first time I've had a experience like this at this particular store. This just happened to be the worst so far. we've also submitted a survey, but figured someone else might benefit from this review.
They have never once had everything I want to order. Consistently out of baja blast, and have routinely given me a grocery list of things they are out of. Management clearly is incompetent and doesnât know how to supply their business.
Atmosphere: 1
Food: 2
Service: 1
Chris Hanneman
Open, canât serve over half of menu. Why be open? Itâs about convenience. Then you say we have other stores, so you you just say your not better?? The manager must not be very good if you run out of over half your items. Itâs a Wednesday. You are open for hours still.. pretty sad. It all starts from the top. Somebody invitees not know or understand how an establishment runs.
Atmosphere: 1
Food: 1
Service: 1
Cynthia Crull
Went through drive thru and ordered a 7 dollar deal. Went home and found it was a wrong order. No I didn't drive back .
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Burrito Supreme, Cheesy Gordita Crunch, Chalupa Supreme with Nacho Cheese Sauce, Pack of Cinnabon Delights
They had no ice, no Dr pepper, no baja blast and the cheese was hardly melted on my chicken catana quesadilla and it was extra greasy.
Food: 3
Service: 3
Recommended dishes: Quesadilla
Slower than molasses and food is Always cold.
Atmosphere: 3
Food: 3
Service: 3
They are always out of something besides haircuts đ
Worst restaurant in kokomo.
Atmosphere: 1
Food: 1
Service: 1
Who runs this building!!?? You should be fired and every staff member you have! Filthy place and crew members just can't get the process down without forgetting someone's food!
Atmosphere: 1
Food: 2
Service: 1
Very poor customer service. Tried to charge for a drink when they said they were out of all drinks and when asked how that was ok, was told âthatâs how the cookie crumblesâ staff needs a lesson in empathy and customer service skills! I worked is CS for 2 yrs and could not imagine speaking to someone like that. Get a new job if you donât know how to do it!
Atmosphere: 1
Food: 1
Service: 1
Subpar for the price. Most of my order was in the wrapper, not the taco.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Quesadilla
Good food and good service
Atmosphere: 5
Food: 5
Service: 5
They are always out of everything. Never have rice. Always rude too.
My Family placed an order from our phone for pick up, we set the order for drive-through pick up, and picked up our food through drive-through. We then checked to make sure that we got everything we ordered, and found that we were missing a green sauce burrito and an empanada. we went into the store to report the error, and get our missing items. The staff told us that they were out of one of the sauce for the green burrito, and they were out of empanadas, so they just did not put them in our bag. We asked if we could get a refund on those items, or at least get something to replace them, and was informed that since we did an online order, they could not refund them. So then we naturally asked if we could replace the items, to which the staff member replied "I don't know what you want me to do ". My wife then said could we have a different item to replace those, and said how about just a burrito of similar price, and cinnamon twist for the missing empanada. The staff member then made the poorest excuse for a burrito that one could do; it was basically a tortilla with two or three chunks of chicken, and like four sprinkles of cheese, and then threw it on our bag. My wife then asked again if she could have the cinnamon twist for the missing empanada, and the staff member replied "why don't you just take what I gave you." befuddled my wife just said how about you give me the cinnamon twist, or you tell me how you can make this right. The staff member then said "I can't get to you the cinnamon twist, because I don't have gloves on " at that point, we just left.
i'm generally not wanting to complain about stuff like this. I know people have bad days, and I know sometimes at a fast food joint, that things are just difficult. But this is not the first time I've had a experience like this at this particular store. This just happened to be the worst so far. we've also submitted a survey, but figured someone else might benefit from this review.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They have never once had everything I want to order. Consistently out of baja blast, and have routinely given me a grocery list of things they are out of. Management clearly is incompetent and doesnât know how to supply their business.
Atmosphere: 1
Food: 2
Service: 1
Open, canât serve over half of menu. Why be open? Itâs about convenience. Then you say we have other stores, so you you just say your not better?? The manager must not be very good if you run out of over half your items. Itâs a Wednesday. You are open for hours still.. pretty sad. It all starts from the top. Somebody invitees not know or understand how an establishment runs.
Atmosphere: 1
Food: 1
Service: 1
Went through drive thru and ordered a 7 dollar deal. Went home and found it was a wrong order. No I didn't drive back .
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Burrito Supreme, Cheesy Gordita Crunch, Chalupa Supreme with Nacho Cheese Sauce, Pack of Cinnabon Delights
The beef in their taco's reminded me of dog food!
Atmosphere: 3
Food: 1
Service: 3
Poor attitude and wrong food and very dirty
Atmosphere: 1
Food: 1
Service: 1
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